Loading...
RES 2016-1373 - Agmt with Hub Parking Technology USA for removal of parking equipment and installation of new equipment 0tdAHA,NF8 o R 6� � ; `y{ C. �. j Public Works Department TtfA� r4 �S t\ Omaha/Douglas Civic Center ® i palm October 4, 2016 r 1819 barnam Street,Suitc 601 ?o *' ti� ?� 6 Sc.,' %. z1,, ' Omaha,Nebraska 68183-0601 oR,r��eeea`��4� (402)444-5220 Fax(402)444 5248 1' r City of Omaha Robert G. Stubbe, P.E. Jean Stothert,Mayor " f'', Public Works Director Honorable President and Members of the City Council, Transmitted herewith is a Resolution approving a Professional Services Agreement with HUB Parking Technology USA, Incorporated, to provide professional services for the removal of existing parking equipment and the installation of new parking equipment, being the Parking Access and Revenue Control System (PARCS) Project. Approval of the attached resolution allows HUB Parking Technology USA, Incorporated to proceed with the work, as outlined in the attached Agreement. This work consists of the removal of existing parking equipment, installation of new parking equipment, and other services associated with this project. HUB Parking Technology USA, Incorporated has agreed to perform these services for a fee not to exceed $1,146,251.84, which is detailed in Exhibit B of the agreement. These costs will be paid from the Parking Revenue Fund 21116, Interstate Parking Organization 116241. HUB Parking Technology USA, Incorporated has filed the required Contract Compliance Report, Form CC-1, in the Human Rights and Relations Department. The Public Works Department requests your consideration and approval of the attached Resolution and Agreement. Re •ectfully submitted Approved: A , "-' ,Idirr Allt. /7"/k /6 Rob-rt G. Stubbe, P.E. Date p ncer K. Danner Jr. Date Public Works Director Human Rights and Rel tions Director Appr ved as to Funding. Referred to City Counci for Consideration: -4_,A (1,-(--- I i,,y, . --,24.,.___,,„St„ ak_.-k--- Step n B. Curtiss Date Mayor's Office Date Finance Director r 1496hra PROFESSIONAL SERVICES AGREEMENT THIS AGREEMENT is hereby made and entered into this 29 day of July , 2016 , by and between the City of Omaha,a municipal corporation located in Douglas County,Nebraska (hereinafter referred to as the "City"), and HUB Parking Technology USA, Incorporated (hereinafter referred to as the"Provider"),on the terms,conditions and provisions as set forth herein below.All references to"Contractor"shall mean"Provider". DEFINITIONS "Acceptance" means determination by the City that a Deliverable under this Agreement, including without limitation the System, conforms to the System Configuration Document, plans and requirements contained within and to be delivered in accordance with this Agreement. Acceptance by the City does not waive any non-conformity of the products or services provided by Provider with the System Configuration Document, plans and requirements of this Agreement,and does not waive any related legal or equitable remedies of the City. "Acceptance Date"means the date on which City determines that a Deliverable conforms to the System Configuration Document,plans and requirements of this Agreement as evidenced by the issuance of a valid Certificate of Acceptance. "Agreement"shall mean this instrument,when executed by the parties,as well as all exhibits, schedules and attachments thereto, and all renewals, amendments, or modifications made in accordance with the terms hereof. "Defect(ive)" means not functioning in conformity with System Configuration Document, plans or requirements contained in the Agreement. "Deliverable"means any goods, services, Equipment, Hardware, or Software to be provided by Provider pursuant to this Agreement. "Final Acceptance Date" means the date on which the City determines that the System conforms to the System Configuration Document,plans,and requirements of this Agreement as evidenced by the issuance of a valid Final Certificate of Acceptance. "Final Certificate of Acceptance"means the HUB Parking Technology certificate executed by the City acknowledging Acceptance of the System in the form attached hereto as Exhibit D. "Functional"means performing as described in the Agreement. I. PROJECT NAME AND DESCRIPTION Parking Access and Revenue Control System (PARCS). This project consists of the removal of existing parking equipment and installation of new parking equipment. II. DUTIES OF PROVIDER A. Provider agrees to perform professional services, as set out and more fully described in the Proposal attached hereto, and the System Configuration Document for the City,relative to the above-referenced project. B. Provider designates Lazar Milanov whose business address and phone number is [1] 627 North Albany Avenue, Suite 141,Chicago, Illinois 606I2,312-623-7275 as its project manager and contact person for this project. C. Provider agrees to maintain records and accounts,including personnel,financial and property records,sufficient to identify and account for all costs pertaining to the project and certain other records as may be required by the City to assure a proper accounting for all project funds.These records shall be made available to the City for audit purposes and shall be retained for a period of five(5)years after the expiration of this Agreement. D. Provider agrees to prepare a schedule of compensation,detailing hourly rates for all compensated providers,employees,and subcontractors. E. Provider agrees to have a current Contract Compliance Form(CC-1)on file with the City's Human Rights and Relations Department prior to signing the agreement. F. Prior to the commencement of work,Provider shall prepare,for the City's review and approval, the specifications for the System (the "System Configuration Document"). The System Configuration Document will include,but is not limited to,a detailed description of all Equipment, Hardware and Software Deliverables and existing infrastructure applicable to the project, various functionality, user authorizations, user interface screens, application reporting, compliance with Payment Card Industry Requirements,Provider and City responsibilities,project completion timeline,and any other items deemed necessary by Provider or City. Upon the City's written approval, the System Configuration Document shall become part of this Agreement and will be attached hereto as Exhibit E. G. As a part of its services, Provider shall prepare, for the City's approval, an Acceptance Test Plan to ascertain whether the System conforms to the System Configuration Document. Provider shall conduct or supervise such tests and report any Defects promptly to the City Representative. The City shall cooperate by providing data from its operations to run such tests. H. IJpon the conclusion of any Acceptance Test,Provider may deliver an Acceptance Test Certificate to the City Representative, signed by its project manager, certifying that the System (or that portion subject to the test) has successfully passed the applicable Acceptance Test. The City shall have sixty(60)days after delivery of the Acceptance Test Certificate to deliver its written objection,stating its good faith reasons for contesting the Acceptance Test Certificate. If the City does not deliver such objection within said period,the System or portion thereof subject to the test will be deemed to have passed the Acceptance Test, and the City will be deemed to have accepted the applicable portion or all of the System. If the Acceptance Test is for the complete System,it is deemed accepted by City and acts as an executed HUB Certificate of Acceptance. If Provider discovers any Defects during the tests or otherwise prior to Acceptance,it shall correct all such Defects so discovered. [2] I. Completion of the System. At such time as the System passes the Acceptance Test Plan, the creation, installation and implementation of the System shall be considered complete and the City will execute the Final Certificate of Acceptance. III. DUTIES OF CITY City designates Kenneth Smith whose business address and phone number are 1819 Farnam Street,Suite 308,Omaha,Nebraska 68183,402-444-1780 as its contact person for this project, who shall provide a notice to proceed and such other written authorizations as are necessary to commence for proceed with the project and various aspects of it. IV. COMPENSATION AND PAYMENT A. The cost of services as specified in the Scope of Service,shall be performed on an hourly basis, but in no event shall exceed$1,076,251.84 except for the service contract to be signed 90 days prior to warranty expiration. Detailed breakdown of costs shall be shown in Exhibit"B".Payment by City will be in four(4) installments, as follows: ten percent (10%) of the equipment costs ($87,898.28)at Agreement signing;fifty percent(50%)of the equipment cost (439,491.42)upon delivery;twenty percent(20%)of the equipment cost plus installation costs ($303,065.57) upon installation; and a final payment of $175,796.57 upon the Final Acceptance Date of the System by the Client. A HUB Parking Technologies Final Certificate of Acceptance signed by both parties on the Final Acceptance Date will evidence acceptance of the System. The HUB Parking Technologies Final Certificate of Acceptance will not be unreasonably withheld by City.The final invoice will be payable within thirty (30)days of the Final Acceptance Date. An additional cost of$70,000.00 for a 3 Year Warranty and Service Contract Including Parts and Labor for Three Years will be signed 90 days prior to warranty expiration. B. Reimbursable expenses shall be billed to the City by the Provider. C. INCREASE OF FEES The parties hereto acknowledge that, as of the date of the execution of the Agreement, Section 10-142 of the Omaha Municipal Code provides as follows:Any amendment to contracts or purchases which taken alone increase the original fee as awarded(a)by ten percent,if the original fee is one hundred fifty thousand dollars ($150,000) or more, or (b) by seventy-five thousand dollars($75,000)or more,shall be approved by the City Council in advance of the acceptance of any purchase in excess of such limits. However,neither contract nor purchase amendments will be split to avoid advance approval of the City Council. The originally approved scope and primary features of a contract or purchase will not be significantly revised as a result of amendments not approved in advance by the city council.The provisions of this section will be quoted in all future city contracts.Nothing in this section is intended to alter the authority of the mayor under section 5.16 of the Charter to approve immediate [3] purchases. V. OWNERSHIP OF INSTRUMENTS OF SERVICE The City acknowledges the Provider's documents, including electronic files, as instruments of professional service.Nevertheless, upon completion of the services and payment in full of all monies due to the Provider,the final documents prepared under this Agreement shall become the property of the City.The City shall not reuse at another site or make any modification to the documents without the prior written authorization of the Provider.The City agrees,to the fullest extent permitted by law,to indemnify and hold harmless the Provider, its officers, directors, employees and subconsultants (collectively, Provider) against any damages, liabilities or costs, including reasonable attorneys' fees and defense costs, arising from or in any way connected with the unauthorized reuse or modification of the documents by the City,regardless of whether such reuse or modification is for use at the Project site or another site. VI. ADDITIONAL SERVICES In the event additional services for the aforementioned project not covered under this Agreement are required, Provider agrees to provide such services at a mutually agreed upon cost. VII. INSURANCE REQUIREMENTS Provider shall carry professional liability insurance in the minimum amount of one half million dollars and shall carry workers'compensation insurance in accordance with the statutory requirements of the State of Nebraska. VI II. INDEMNIFICATION The Provider agrees,to the fullest extent permitted by law,to indemnify,defend and hold harmless the City, its officers, directors and employees (collectively, City) against all damages, liabilities or costs, including reasonable attorneys'fees and defense costs, to the extent caused by the Provider's negligent performance of professional services under this Agreement and that of its subconsultants or anyone for whom the Provider is legally liable. The City agrees, to the fullest extent permitted by law, to indemnify and hold harmless the Provider,its officers,directors,employees and subconsultants(collectively, Provider) against all damages, liabilities or costs, including reasonable attorneys' fees and defense costs in connection with the Project, to the extent caused by the City's negligent acts or the negligent acts of anyone for whom the City is legally liable.Neither the City nor the Provider shall be obligated to indemnify the other party in any manner whatsoever for the other party's own negligence. IX. "TERMINATION OF AGREEMENT In the event there is a Material Breach of the Agreement and if the defaulting party fails to initiate to cure the default after receipt of notice and expiration of thirty(30)days from the receipt of such notice,the non-defaulting party shall have the right to terminate this Agreement,such termination to be without prejudice to its further and other rights and remedies at law or in equity_ "Material Breach" shall mean an act or omission that violates or contravenes an [4] obligation required under the Agreement and which, by itself or together with one or more other breaches,has a negative effect on,or thwarts the purpose of the Agreement as stated herein. A Material Breach shall not include an act or omission, which has a trivial or negligible effect on the quality,quantity or delivery of the goods and services to be provided under the Agreement. X. GENERAL CONDITIONS A. Non-discrimination. Provider shall not, in the performance of this Agreement, discriminate or permit discrimination in violation of federal or state laws or local ordinances because of race,color, sex, age, or disability as recognized under 42 USCS 12101 et seq.and Omaha Municipal Code section 13-89,race,color,creed, religion, sex, marital status, sexual orientation, gender identity, national origin, age,or disability. B. Captions.Captions used in this Agreement are for convenience and are not used in the construction of this Agreement. C. Applicable Laws. Parties to this Agreement shall conform with all existing and applicable city ordinances,resolutions, state laws,federal laws, and existing and applicable rules and regulations. Nebraska law will govern the terms and the performance under this Agreement. D. Interest of the City.Pursuant to Section 8.05 of the Home Rule Charter,no elected official or any officer or employee of the City shall have a financial interest,direct or indirect, in any City Agreement. Any violation of this section with the knowledge of the person or corporation contracting with the City shall render the Agreement voidable by the Mayor or Council. E. Interest of the Provider.The Provider covenants that he presently has no interest and shall not acquire any interest,direct or indirect,which would conflict with the performance of services required to be performed under this Agreement;he further covenants that in the performance of this Agreement,no person having any such interest shall be employed. F. Merger. This Agreement shall not be merged into any other oral or written agreement, lease or deed of any type. This is the complete and full agreement of the parties. G. Modification. This Agreement contains the entire Agreement of the parties. No representations were made or relied upon by either party other than those that are expressly set forth herein. No agent, employee or other representative of either party is empowered to alter any of the terms hereof unless done in writing and signed by an authorized officer of the respective parties and delivered in accordance with section XV. H. Assignment.The Provider may not assign its rights under this Agreement without the express prior written consent of the City. I. Strict Compliance.All provisions of this Agreement and each and every document that shall be attached shall be strictly complied with as written,and no substitution or change shalt be made except upon written direction from authorized representative. This instrument and the Exhibits(copies of which are all attached hereto and incorporated by reference herein) are intended to supplement and [5] complement each other and shall, where possible, be so interpreted. However, if any provisions of this instrument irreconcilably conflict with an Exhibit,the terms of this instrument shall control. In the event there is an irreconcilable conflict between the Exhibits,the conflict will be resolved in the following order: 1) System Configuration Document;(to be added as"Exhibit E") 2) Provider's Proposal and costs,("Exhibits A&B");and 3) System Specifications in City's RFP("Exhibit C") J. LB 403 Contract Provisions. - NEW EMPLOYEE WORK ELIGIBILITY STATUS - The Contractor is required and hereby agrees to use a federal immigration verification system to determine the work eligibility status of new employees physically performing services within the State of Nebraska under this Agreement. A federal immigration verification system means the electronic verification of the work authorization program authorized by the Illegal Immigration Reform and Immigrant Responsibility Act of 1996, 8 U.S.C. 1324a, known as the E-Verify Program,or an equivalent federal program designated by the United States Department of Homeland Security or other federal agency authorized to verify the work eligibility status of a newly hired employee. If the Contractor is an individual or sole proprietorship,the following applies: 1. The Contractor must complete the United States Citizenship Attestation Form, available on the Department of Administrative Services website at www.das.state.ne.us 2. If the Contractor indicates on such attestation form that he or she is a qualified alien,the Contractor agrees to provide the US Citizenship and Immigration Services documentation required to verify the Contractor's lawful presence in the United States using the Systematic Alien Verification for Entitlements (SAVE) Program. 3. The Contractor understands and agrees that lawful presence in the United States is required and the Contractor may be disqualified or the contract terminated if such lawful presence cannot be verified as required by Neb.Rev.Stat. §4-108. K. Certificate of Authorization. If this Agreement contemplates the performance of professional architecture or engineering work by the Provider,the Provider shall provide to the City, and maintain in good standing, a current Certificate of Authorization from the State of Nebraska as required by Neb. Rev. Stat. section 81-3436. L. Debarment or suspension by any federal agency,(This section applies if any part of this Agreement is funded by a federal agency.) Office of Management and Budget(OMB)guidelines require that any individual or entity that has been placed on the Excluded Parties List System ("EPLS" - available for review through www,sacn.goy)may not be a participant in a federal agency transaction that is a covered transaction or act as a principal of a person participating in one of those covered transactions.These guidelines apply to covered transactions under a grant from any federal agency for which a recipient expects to receive reimbursement for expenditures incurred or an advance on future expenditures. The Contractor providing goods and/or services to the City of Omaha certifies,by acceptance and execution of this Agreement, that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or [6] voluntarily excluded from participation in this transaction by any federal department or agency.Contractor further agrees, by accepting and executing this Agreement, that it will include this clause without modification in all lower tier transactions, solicitations, proposals, contracts, and subcontracts. Where the Contractor or any lower tier participant is unable to certify this statement,it shall attach an explanation to this Agreement. Contract Compliance Ordinance No.35344,Section 10-192 Equal Employment Opportunity Clause During the performance of this contract,the Contractor agrees as follows: 1) The Contractor shall not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, marital status, sexual orientation, gender identity,national origin,age,or disability.The Contractor shall ensure that applicants are employed and that employees are treated during employment without regard to their race, color, creed, religion, sex, marital status, sexual orientation, gender identity, national origin,age,or disability.As used herein,the word"treated"shall mean and include,without limitation, the following: recruited, whether by advertising or by other means; compensated; selected for training, including apprenticeship; promoted; upgraded; demoted; downgraded;transferred;laid off;and terminated.For all employees in the state of Nebraska who are employed under this Agreement,the Contractor agrees to and shall post in conspicuous places,available to employees and applicants for employment,notices to be provided by the contracting officers setting forth the provisions of this nondiscrimination clause. 2) The Contractor shall, in all solicitations or advertisements for employees who are to be hired under this Agreement, placed by or on behalf of the Contractor, in the state of Nebraska, state that all qualified applicants will receive consideration for employment without regard to race,color,creed,religion,sex,marital status,sexual orientation,gender identity,national origin,age,or disability. 3) The Contractor shall send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding a notice advising the labor union or worker's representative of the Contractor's commitments under the Equal Employment Opportunity Clause of the City and shall post copies of the notice in conspicuous places available to employees and applicants for employment under this Agreement. 4) The Contractor shall furnish to the human rights and relations director all legally required Federal forms containing the information and reports required by the Federal government for Federal contracts under Federal rules and regulations, and including the information required by Sections 10-192 to 10-194,inclusive,and shalt permit reasonable access to his records.Records accessible to the human rights and relations director shall be those which are related to Paragraphs(t)through(7)of this subsection and only after reasonable notice is given the Contractor. The purpose for this provision is to provide for investigation to ascertain compliance with the program provided for herein. 5) The Contractor shall take such actions with respect to any subcontractor under this Agreement as the City may direct as a means of enforcing the provisions of Paragraphs(1) through(7)herein,including penalties and sanctions for noncompliance; however, in the event the Contractor becomes involved in or is threatened with litigation as the result of such directions by the City,the City will enter into such litigation as necessary to protect the interests of the City and to effectuate the provisions of this division;and in the case of [71 contracts receiving Federal assistance,the Contractor or the City may request the United States to enter into such litigation to protect the interests of the United States. 6) The Contractor shall file and shall cause his subcontractors, if any, to file compliance reports with the Contractor in the same form and to the same extent as required by the Federal government for Federal contracts under Federal rules and regulations. Such compliance reports shall be filed with the human rights and relations director.Compliance reports filed at such times as directed shall contain information as to the employment practices,policies,programs and statistics of the Contractor and his subcontractors directly related to the services provided under this Agreement. 7) In any subcontract to provide services under this Agreement,the Contractor shall include the provisions of Paragraphs (1) through (7) of this Section, "Equal Employment Opportunity Clause", and Section 10-193 in every subcontract or purchase order so that such provisions will be binding upon each subcontractor or Provider. Xl. WARRANTY A. Provider warrants and represents that it is currently in good standing, qualified to do business in the State of Nebraska. B. Provider warrants and represents that its services and/or goods shall be performed and/or provided in a professional and work like manner in accordance with applicable industry standards. C. Provider warrants and represents that all Hardware and Equipment will be new and of original manufacture and will meet or exceed all Provider or manufacturer specifications. D. Provider warrants and represents that(i)it has clear and marketable title to any and all Equipment and Hardware;(ii)the right to license all Provider Software; and(iii)the right to install Commercial Software provided to City in connection with the Agreement. E. Provider warrants and represents that, under normal use and service, and while properly maintained, the System will operate in accordance with the Functional and System Specifications, the System Configuration Document, requirements and standards contained in this Agreement or in the attached Exhibits,and will continue to do so through the Warranty Period. F. Provider's warranty excludes remedy for damage or defect caused by abuse or misuse, modifications not made by Provider, improper or insufficient maintenance, improper operation,normal wear and tear and normal usage. City's sole remedy for breach of this limited warranty shall be the repair and/or replacement of the materials and equipment and related labor costs. G. The above-stated LIMITED warranty is exclusive and in lieu of any warranty of merchantability, fitness for particular purpose, or any other warranty, whether expressed or implied. ALL OTHER WARRANTIES ARE HEREBY DISCLAIMED. H. "Warranty Period"means a 365 consecutive day period during which Provider shall provide the Warranty services.The Warranty Period shall commence upon the Final Acceptance Date. [8] XII.FORCE MAJEURE If by reason of acts of god including,but not limited to,strikes or lockouts,acts of public enemies, insurrections, riots, epidemics, lightening, earthquakes, fire storms, flood, washouts, droughts, arrests, restraint of government and people, civil disturbances, explosions, and any other acts similarly beyond the control of the parties, and due to these acts, the parties are unable in whole or in part to act in accordance with this Agreement,the parties shall not be deemed in default during the continuance of such inability. Provider shall,however,remedy with all reasonable dispatch any such cause to the extent within its reasonable control which prevents Provider from carrying out its obligations contained herein. XIII. NOTICES Any information or notice required to be given in writing under this Agreement may be served either by (a) hand delivery which shall be evidenced by a signed receipt; (b) delivering same in person to such party through a nationally recognized overnight courier service; or (c) certified or registered United States mail, postage prepaid, returned receipt requested. Notice given in accordance herewith shall be effective upon receipt at the address of the addressee. For purposes of notice, the addresses of the parties shall be as follows: If to City,to: Kenneth Smith 1819 Farnam Street, Suite 308,Omaha,Nebraska 68183 402-444-1780 If to Provider,to: Lazar Milanov 627 North Albany Avenue,Suite 141, Chicago,Illinois 60612 312-623-7275 With a copy to: John Ciroli Legal Manager HUB Parking Technology 555 Keystone Drive Warrendale,PA 15086 XIV. LIMITATION OF LIABILITY City acknowledges that Provider is responsible only for providing services to facilitate data management by City and is not responsible for payment,order and data processing, the operation and management of City's systems or the availability or performance of the Internet or firewalls or other security measures used by City to manage its systems, or for any damages or costs City suffers or incurs as a result of any instructions given, actions taken or omissions made by City. IN NO EVENT WILL PROVIDER'S LIABILITY EXCEED THE FEES PAID TO PROVIDER DURING THE TWELVE(12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE CLAIM FOR DAMAGES. IN NO EVENT WILL PROVIDER HAVE ANY LIABILITY TO CITY OR ANY OTHER PARTY FOR ANY LOST OPPORTUNITY OR [91 PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES ARISING OUT OF THIS AGREEMENT, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY (INCLUDING NEGLIGENCE), AND WHETHER OR NOT PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Notwithstanding the above, the limitations set forth above shall be enforceable to the maximum extent allowed by applicable law. XV. RISK OF LOSS City shall bear the risk of casualty loss or casualty damage to Deliverables(i)subsequent to Final Acceptance by City, and (ii) prior to Final Acceptance,but only to the extent that such losses or damages are the result of the negligence or willful misconduct of the City. City shall bear responsibility to ensure that the work sites are adequately maintained,accessible to Provider's employees,agents and subcontractors,and that such premises are reasonably secure. XVI. SEVERABILITY If any term or provision of this Agreement or the application thereof to any person or circumstance shall,to any extent be held invalid or unenforceable,then such provision will be modified to reflect the parties' intention.The remainder of this Agreement or the application of such term provision to persons or circumstances other than those as to which it is held invalid or unenforceable,shall not be affected thereby and each term and provision of this Agreement shall be valid and enforced to the fullest extent permitted by law. XVII.WAIVER Any waiver by either party or any provision or condition of this Agreement shall not be construed or deemed to be a waiver of any other provision or condition of this Agreement,nor a waiver of a subsequent breach of the same provision or condition. [Remainder of this page is intentionally left blank] Rol • EXECUTED this / day ofQ , 2.0/4, HUB Parkii Techuoiog Provider ld� BY AT EST q (Title) 1. BYE AT EST //1/,J, 1/,I4 --4<i''7/2 t ''..0 (Title) EXECUTED this t )day of err— , 4,2d/{ ATTEST CITY OF OMAHA,A Municipal Corporation Clerk Mayor APPROVED AS TO FORM: 71 / p:://' e eputy City Attorney (11) f H B Rediuest for Proposal (RFP) Installation and Management of Parking Access Revenue Control System (PARCS) City of Omaha, Nebraska Office of the Omaha City Clerk 1819 Farnam St. LC 1 Omaha, NE 68183 .r. lectvz,,J,, Low Lazar Milanov Regional Account Manager lazar.milanov@hubparking.com com ORIGINAL HUB Parking TAAC ology Group a Business Unit of the FAAC Group HUB Parking Technology USA, Inc. 627 N. Albany Avenue, Suite 141 Chicago, IL 60612 Phone: 312-623-7275 www.hubparktng.us ertv lit 6JB t � June 8, 2016 Selection Committee Office of the Omaha City Clerk 1819 Farnam St. LC 1 Omaha, NE 68183 Dear Selection Committee, HUB Parking Technology USA,Inc. is pleased to submit the attached proposal to remove the current Parking Access Revenue Control System (PARCS), and install a new PARCS in the City of Omaha's parking facilities and surface lots. HUB strives to provide our clients with the lowest total cost of ownership by offering innovative and reliable products backed by experienced service technicians. We control all aspects of the product from R&D to manufacturing, sales and distribution, to post installation support. We are now a direct sales organization. By working with HUB you are buying factory direct with no middleman /distributors involved so our prices are very competitive. We thank you for the opportunity to submit our proposal. We are very confident that we can bring a strong and positive impact to your parking operation and we would be honored to work with you in the years to come. We look forward to your questions and comments. Please contact me at 312-623-7275 or email at lazar.milanov@hubparking.com if you have any questions. I would be more than happy provide any additional information and/or clarify any areas of the following proposal. Respectfully submitted, HUB Parking Technology USA Inc. zoo '/6Jc'V Lazar Milanov Regional Account Manager City of Omaha, Nebraska 2 Installation & Management of PARCS HUB Parking Technology USA Inc. p.k„,g H TABLE OF CONTENTS Section 1: Company History 4 Section 2: References 6 Section 3: Response to Specification •7 Section 4: Implementation 36 Section 5: Training 41 Section 6: Installation 43 Section 7: Testing/Acceptance 45 Section 8: Other 46 Section 9: System Maintenance &Vendor Support 47 Section 10: Design Requirements................._.. 49 Section 11: Contract Performance Requirements 51 Section 12: Submittals 54 Section 13: Delivery & Storage 57 Section 14: Additional Questions 58 Section 15: Users' Groupings 61 Section 16: System Overview 63 Section 17: Key Personnel .. 80 Section 18: Cost Summary Bid Submission Sheet I 84 Section 19: Appendix ..86 City of Omaha, Nebraska 3 Installation&Management of PARCS HUB Parking Technology USA Inc. ,„„,,g„ „ a Section 1: Company History Who we are HUB Parking Technology is the FAAC Group Business Unit that develops, manufactures, installs and provides after-sales services for Parking Revenue Control Systems branded ZEAG and DATAPARK in the United States. HUB Parking Technology delivers the flexibility, professional expertise and close personal service of a local company,together with all the capabilities, and network strength of a global player. We are represented in North and South America, Europe, Africa, the Middle East, Asia and Australia. Founded in 1965, FAAC built a company on business integrity, product innovation, and service after- the-sale. HUB Parking Technology was formed by successfully bringing together equipment manufacturers,ZEAG (founded in 1974), DATAPARK(founded 1981)and Magnetic Autocontrol to form one of the top parking equipment providers in the U.S. HUB Parking Technology maintains offices in Chicago, Minneapolis, Boston, Cincinnati, Pittsburgh, St. Louis,Atlanta, Baltimore, Los Angeles, San Leandro, Philadelphia, Fort Lauderdale, and Washington DC. Our U.S.corporate headquarters is located in Warrendale, PA (Pittsburgh). With over 2,000 installations across the nation, HUB Parking Technology is one of the most experienced suppliers of parking access installations in the country. We have confidently promoted this technology on both a local and national level, thereby providing us with one of the largest and most varied customer bases in the country. The HUB Parking Technology range of products is synonymous with a long-standing reputation for the ability to combine several product generations within a single site. This allows you to maintain your existing parking facility equipment while taking advantage of the latest software features...protecting your investment. What we do HUB Parking Technology offers a total in-house solution. The core product is developed by HUB engineers based on input from our world-wide customers. Country-specific requirements are developed by HUB software engineers located in the U.S. Our R&D capability in the United States ensures the delivery of accurate and efficient customer solutions in the shortest possible time frames. How we do it HUB Parking Technology technicians have been factory trained to install and service our products and those technicians performing bench repairs on internal equipment components, have completed the specific training course(s) necessary to perform repairs per manufacturer specifications. City of Omaha, Nebraska 4 Installation& Management of PARCS HUB Parking Technology USA ''nc. We utilize the project management tools such as Microsoft® Project and Auto Task.These tools allow all team members and our customers' staff to clearly communicate all goals, schedules, questions, and to-do lists through an online application. Our project manager will meet weekly or more frequently with the entire installation team to discuss the short-term and long-term goals. The OSHA Standards, City policies, scheduling, and project goals will be discussed at these meetings to provide clear understanding for all team members. The project team will assemble and test all configuration settings including rates, validations, and operations of the equipment before it is shipped to site.After the configuration settings are confirmed, a Factory Acceptance Test will commence.The FAT will be a rigorous process to ensure that all features and equipment operate as anticipated. Next the parking staff will begin training on the equipment so they are ready for immediate takeover and operation. HUB staff will work directly with the parking staff in the days following the initial launch and be available to respond immediately to any operational changes that may be required. HUB Parking Technology will continue to provide the installation services, training, and development until substantial completion is achieved. We firmly believe that the reliability of the HUB brand parking solution is second to none in the industry and that a smoothly running operation contributes to an overall lower cost of ownership. As a vertically integrated company that controls everything from design and manufacturing to installation, maintenance and support, we are positioned to achieve lower total cost of ownership (TCO)for the City of Omaha. With over 10,000 installations worldwide, we are the only PARCS manufacturer that brings together nearly 100 years of combined experience, strengths and best practices providing integrated value-added solutions and a multitude of features, including Centralized Control Room, License Plate Recognition, License Plate Inventory, Contract Parking, Credit Card In/Out, Secured Credit Card Payment EMV and PCI, Business Intelligence and Transactional Reporting Service, Mobile Payment Solutions, Ground Transportation, among others. Our ZEAG parking equipment is a preferred product line for large installations including municipalities and airports. We feel confident that our project management team, our dedicated technical support personnel and our new state-of-the-art parking access and revenue control system will exceed your expectations. City of Omaha, Nebraska 5 Installation&Management of PARCS HUB Parking Technology USA Inc. Section 2: References Contractor Name: HUB Parking Technology USA Inc. Contractors must provide three (3) references which should include the below listed contact information. References will be used to determine if a contractor is qualified based on prior work performance for the City of Omaha or existing business clients of contractor. Every submitted bid must include the completed reference sheet to facilitate bid evaluation. This is a requirement that will not be waived. 1. Name of Business: City of Madison Address: City of Madison Purchasing Services, Room 406, City-County Building, 210 Martin Luther King Jr. Blvd., Madison, WI 53703-3346 Contact Person: Scott DeFever Telephone Number: 608-261-4291 Email Address: SDeFever@cityofmadison.com 2. Name of Business: Parking Authority of River City _ Address: 222 S. First St., Suite 400, Louisville, KY 40202 Contact Person: David Gross Telephone Number: 502-574-3811 Email Address: David.Gross@loukymetro.org 3. Name of Business: Pittsburgh Parking Authority_._.. Address: 232 Boulevard of the Allies, Pittsburgh, PA 15222 Contact Person: Christopher Speers _ Telephone Number: 412-560-2558 Email Address: cspeers@pittsburghparking.com City of Omaha, Nebraska 6 Installation & Management of PARCS HUB Parking Technology USA Inc. Section 3: Response to Specification The system shall: • Vendor and system must comply with all State and Local codes and ordinances, as applicable. HUB Response: Noted and Comply • Account for all revenue, by facility, lane, employee, customer, event, program, payment method, and time period, with complete audit trails (any transaction shall be completely auditable from start to finish). HUB Response: Comply • The system shall be scalable and modular, such that new facilities can be added with no loss of performance. System shall allow expansion to accommodate Omaha's growing downtown. HUB Response: Comply • Describe your approach to ensure scalability of the product. This includes transaction growth, upgrades and replacements of components of the architecture, technology, and application. HUB Response: Our product can be scaled both horizontally (adding more servers) and vertically (adding more CP, RAM, disk space), so it adapts perfectly to small and huge installations. The system is always up—the infrastructure supports redundancy and ensures high reliability. • Minimize theft and loss of revenue,with accounting for lost or stolen tickets and IOUs. HUB Response: Our fully automated PARC System eliminate human errors and provide all of the necessary tool to the Parking Management to usefully manages all of the accept of the parking operations. • The PARCS vendor shall be a PCI DSS Level 1 Service Provider, or shall delegate to a PCI DSS Level 1 Service Provider to store, process, or transmit cardholder data. HUB Response: HUB Parking Technology USA Inc. does not store,process, and/or transmit cardholder data within the HUB Customer Support Network We received our PCI Report on Compliance (RoC) on May 17, 20I6. Although obtaining a RoC is not required for a Service Provider, achieving this level of security for our Customer Support Network illustrates the high commitment level that HUB Parking Technology places on protecting our clients'data. The result of our assessment to receive the RoC states that: "All sections of the PCI DSS ROC are complete, all questions answered affirmatively, resulting in an overall COMPLIANT rating;thereby HUB Parking has demonstrated full compliance with the PCI DSS." City of Omaha, Nebraska 7 Installation&Management of PARCS HUB Parking Technology USA Inc. • The PARCS shall comply with Payment Card Industry Data Security Standard (PCI DSS), version 3.0 or latest version at the time of Contract Award. HUB Response: HUB Parking Technology USA Inc. represents and warrants that the ZMS Revenue Control Software version(s) listed on the PCI Security Standards web site (www.pcisecuritystandords.org) is in compliance with all applicable PA-DSS requirements as they exist on the date of certification posted on the web site. Certification will expire on the expiry date listed on the web site. • The PARCS shall comply with Payment Application Data Security Standard (PA DSS), version 3.0 or latest version at the time of Contract Award. ,, Validated Aiotag8ablie far 25 28 Mate 4ccaraing'xaHMV hilay Out AG PA-t SS Ditiplownerds 2011 2019 *# *Perk,for vis 1,1 ..q 3°r bCYY.,-"F:. �r � e y�� 1�� 71 •'2, 't niii 10 Mn Mn T Description Pro rbded Ii4y VEind is fdt',•scat Yklii,dc ii , .e a x -i ,,r,,i., t_'r..; . ., .r-.�1>._T-.,ortr ,,,an,'-v..r p,r.ih=era s vt..e hags t..www,PcilecurityltanPiarc kprgiap rov_en companies.providerslvarAated.A_?yrYmentapplicatian , h ?agree tr f • The PARCS shall comply with EMV standards effective at the time of implementation HUB Response: Comply • Accurately calculate appropriate fees for all manners of transactions. Provide flexibility in tariff schedules for all types of parking customers, and the ability to introduce new parking programs in the City. HUB Response: Comply • Provide full reporting (revenue and statistics), with flexibility in content, formatting and timing of the pertinent operational and management reports. HUB Response: Comply City of Omaha, Nebraska g Installation & Management of PARCS HUB Parking Technology USA Inc. t,mka 3 F"I - • The credit card payment gateway provider shall be compatible with and certified for use by the credit card processor at the acquiring bank of the Parking Division's choice. HUB Response: Comply • Provide an intuitive and user-friendly interface for customers and City personnel. HUB Response: Comply • Not emit excessive heat, RFI/EMI, static electricity, or fumes. HUB Response: Comply • Meet all ADA requirements (federal, state, local) as of the date of acceptance, along with any requirements that are published but due to be implemented at a later date. HUB Response: Comply • All equipment shall be UL listed or tested and certified by an OSHA-recognized testing laboratory and approved for the intended use. HUB Response: Comply(please see Certificate included in Appendix) • Describe your PARCS solution's ability to interface or integrate with employee ID/badge authentication systems. HUB Response: Compliance with interfacing with employee ID/badge authentication systems depends upon what type of employee ID/badge system is in place. Most 26Bit Wiegand readers can be utilized, such as HID, etc. Type and model number would be required for verification. • Describe your PARCS solution's ability to interface or integrate with hotel guest management systems (to allow payment to be charged to a guest's room and/or to provide a credential for facility entry/exit). HUB Response: HUB Parking Technology has a third party application that can interface between the Hotel Folio System, Card Encoder,ZMS and can insert the required information on track two of the room key http;//wvvw.amc-hln.com, updating ZMS with the credentials. For proximity-type cards, the majority of the cards can be read via a separate card reader. HUB can determine a solution based on what hotel and card system is currently being used. • Describe your PARCS solution's ability to interface with and provide selected data to an Open Data Portal in a timely manner. Please list the Open Data Portals for which you already have interfaces. HUB Response: The ZMS management system is built around a SQL database. We have multiple methods of data exchange with the System including Database views, XML interfaces, a purpose built gateway that is configurable and APIs. Interfaces with Click & Park and PARIS are already available with Parkmobile and Passport in progress. We have data interfaces with The City of Madison, Pittsburgh, San Antonio and Louisville, as examples. City of Omaha, Nebraska 9 Installation&Management of PARCS HUB Parking Technology USA Inc. wke Information Security Standards and Requirements The PARCS shall comply with City of Omaha IT cabling and infrastructure Standards: • ANSI/TIA 568 C.0-C.4, commercial building cabling standards HUB Response: Comply • Terminated using T568B HUB Response: Comply • ANSI/TIA 569.B Telecommunication Pathway and Spaces HUB Response: Comply • Used to define conduit and other raceway fill ratios, and supports not to exceed 40%. HUB Response: Comply • ANSI/TIA 606-A Labeling of cabling pathways and spaces HUB Response: Comply • Used to identify conduits, patch panels, work area outlets, closets... HUB Response: Comply • ANSI J/STD 607-A Grounding and Bonding HUB Response: Comply • Used to size and secure grounding and bonding wires and buss bars for racks and raceway HUB Response: Comply • NFPA 70: National Electrical Code latest edition HUB Response: Comply • BISCSI TDMM 13th edition HUB Response: Comply • Used for all other infrastructure not defined by other standards listed. HUB Response: Comply • User authentication, with ability to define user rights for access, review, and edit of data. HUB Response: The customer can assign users to either groups or individual access rights, and reports. All access is recorded as per the requirements of PCI. • Please describe the system's bandwidth requirements (within a facility as well as between a facility and the host/servers), especially for additional facilities that may be operated on behalf of other entities. City of Omaha, Nebraska 10 Installation& Management of PARCS HUB Parking Technology USA Inc Palsh HUB Response: ZMS/Field devices is minimal and most connections are via a 10M connection. For server to clients, a 100M connection is more than adequate. • Describe options for backup for communications in case the primary connection malfunctions. HUB Response: All lanes can perform in a degraded mode with loss of communications. Transaction details can be stored locally and sent to the server once communication is re- established. • Fully describe security available. Include system, application, program and any other security functions, which you employ. HUB Response: All data is stored on a SQL database. Access to this is via the system. Each site has unique passwords and follows the requirements of PCI. For instance, users have to change passwords on a regular basis. Their access can be tailored to the needs of the business. All access is recorded securely within the database for reporting. Power • Structural attachment standards • Please describe the power requirements for each piece of equipment and summarize for a typical facility. HUB Response: HUB requires 30-Amp 1 Pole 120-Volt Circuit Breaker per line Payment Methods • Cash and coins (cashier booths, selected POFs, City's Customer Service Desk) HUB Response: Comply • Credit/debit card (including contactiess, mag stripe, chip and pin) HUB Response: Comply • Mobile payments (including Passport,the City's current mobile payment provider) HUB Response: HUB Parking are currently in the process of interfacing with Passport and Parkmobile payment, both should be available 3rd quarter this year. • Courtesy cards (describe your system's capabilities for this payment method) HUB Response: The ZEAG/ZMS system has multiple options for courtesy cards ranging from: o Ticket that will grant one exit o Temporary ticket that will allow entry and exit rights for x amount of days, with a defined number us uses o Chaser tickets that will allow a patron 100% validation • Google Wallet/ApplePay/Softcard. Describe your system's capabilities for these payment methods if any. HUB Response: These payments would be processed through the EMV reader once activated. City of Omaha, Nebraska 11 Installation & Management of PARCS HUB Parking Technology USA Inc. • Discount programs including validations, car pool, electric vehicle, early bird, and any other programs. Discounts may be exclusive or inclusive HUB Response: Comply • Describe how the system would have the ability to handle multiple discounts/layers of pricing in one charge (off-peak discounts, early bird, validations, and other discounts); ability to rank discounts and apply highest-ranking discount over others; ability to detect highest-value discount and apply only highest-value discount. HUB Response: Our Coding Station can create different validations that will meet the above requirements. The ZEAG Coding Station (CDS) is a "back-office" station that allows administration staff to create batches of encoded tickets, contract/proximity cords, barcode and magnetic stripe cards such as discount tickets, day/week passes, VIP passes, etc. It is ideal for creating multiple tickets for shopping center discounts and visitor tickets for business centers, tradeshows, conferences, conventions special events and hotel stays. Validations can be issued with multiple rebates based on Time, Value, Percentage and Different Rote Structure. These encoded tickets will be used as chaser tickets and follow insertion of the entry ticket for recognition in the system. Overview of the validation system: 1. Coding station —create chaser ticket—Communicate with the system database.At the exit the customer will insert the entry ticket followed by the chaser ticket. 2. Standalone barcode merchant validator-Does not communicate with the system database. The unit issues barcode validations.At the exit the customer will insert the entry ticket and scan the validation ticket at the external barcode scanner 3. Web Validation- Communicate with the system database. Client will log in/type entry ticket number and apply the preprogrammed validation. Description of the validators available with ZMS system. 1. Bar code chaser ticket produced by the Coding Station connected to the server—not internet connection required 2. Standalone barcode merchant validator—No internet connection required 3. Web Validation— Internet connection required • Prepay at entry for events. Describe any other prepay programs your PARCS supports. HUB Response: Comply. We are fully integrated with some of the largest web reservations systems—Park Whiz and Parkmobile/Click and Park • Online, with or without reservations, for events, and after entry but before exit HUB Response: Comply. The HUB Web Validation module communicates with the system database. Client will login, type/scan entry ticket number and apply the preprogrammed validation. • What additional methods does your system incorporate for accepting payment? HUB Response: We accept cash, coin, credit card, debit card, validations, pre-payment for events, online with or without reservations. Google Wallet/ApplePay by 2017. City of Omaha, Nebraska 12 Installation & Management of PARCS HUB Parking Technology USA Inc. • Describe any options for valet prepayment HUB Response: HUB Parking Technology has interfaced with AVPM and are able to process AVPM transactions with our pay stations. Valet Parking —as a service of the facility (optional) Facilities owned/operated by the City of Omaha may wish to offer valet parking within the facility as a service to customers. An incoming customer would drop off his/her vehicles at the entry and a facility employee would park it. When the customer returns for his/her car, a facility employee would retrieve it. HUB Response: In reference to Valet Parking bullet points below, HUB Parking Technology has interfaced with AVPM and are able to process AVPM transactions with our paystations. We may need additional interfacing, depending upon the requirements. HUB Parking Technology has a 'basic' Valet solution with the following theory of operation: Station Arrival: The parker will pull a ticket from the ZEAG Lane Entry Station (LE) and surrender the entry ticket to the Valet. The Valet inserts the ticket into the Desktop UCD which will invalidate the entry. A new 3-port valet ticket is scanned and then printed with date and time. The driver takes one part, one is left inside the vehicle and one stays with the valet station and vehicle keys. Valet Station Return: The driver hands the barcode ticket to the Valet/Cashier. The ticket is scanned and the fee is calculated on the ZEAG Fee Computer(FCXR). The driver pays the fee and the valet/cashier creates the exit ticket for the driver. The parker inserts the paid exit ticket into the ZEAG Lane Exit Station (LX) when leaving the parking facility. The display will show that the fee is paid and will send a signal to vend the gate. Once the parker crosses the closing loop, the gate will close. Requirements for Valet Parking: • "Valet monitor" to track a vehicle and vehicle key location throughout transaction • Claim checks tied to (or in lieu of) other parking credentials • Valet reservations and "I'm on the way" alerts from customers via phone call, handheld device app, etc. • Allow for distinct rate tables, discounts from standard rates, or fixed fees for each valet operation • Describe the options for tracking a valet company's activity and producing an invoice with detail • Describe the options for facility-managed valet City of Omaha, Nebraska 13 Installation& Management of PARCS HUB Parking Technology USA Inc. Extensibility The PARCS shall allow incorporation of new technology, such as through APIs or other integration mechanisms, to add features and capabilities as they are developed. Describe your solution's ability to integrate or interface with each of the following: • Additional payment systems (provided through a variety of vendors), for prepayments as well as to pay for an open parking session HUB Response: Comply. Development may be required depending on the vendor specifications. • External reservation systems (provided through a variety of vendors) HUB Response: Comply. Development may be required depending on the vendor specifications. • Rate/hours/occupancy inquiries (provided through a variety of vendors) HUB Response: Comply. • LPR data (provided to a variety of consumers or obtained from a variety of sources). HUB Response: Comply. Standard API available. Currently using Quercus LPR cameras. • EV charging systems (provided through a variety of vendors) HUB Response: Comply. Development may be required depending on the vendor specifications. • Bike rental (provided through the City's current vendor B-cycle) HUB Response: Comply. Development may be required depending on the vendor specifications. • Receive updated rates and hours from external management systems HUB Response: Comply. • Receive other inquiries from or make inquiries to external systems HUB Response: Comply. Development may be required depending on the vendor specifications. • Export revenue and other accounting data to City's accounting system HUB Response: Comply. Development may be required depending on the vendor specifications. • Export operational data and statistics to other systems HUB Response: Comply. City of Omaha, Nebraska 14 installation &Management of PARCS HUB Parking Technology USA Inc. f'YESY„; .,B H List the APIs that already exist in the system, and separately list those that are currently under development. Indicate how these APIs are accessed; e.g.,through web services or another mechanism. HUB Response: Currently available: • Click and Park * PARCS • ParkWhiz In Progress • Parkmobile ■ Passport Central Management System This section establishes requirements for the main control system for the PARCS. Central Host or Servers HUB Response: HUB Parking Technology offers an in-house, server-based solution or a cloud/hosted solution. For this installation, we recommend and propose a server-based solution with an in-house virtualized server for the City of Omaha. Additional information would be required. We will be more than happy to discuss both solutions with the City during our presentation. The City has a preference for a "cloud" or remotely hosted solution, but may consider a solution that requires in-house servers if a vendor can demonstrate that such a system can provide better value within the other requirements. • Fault tolerance, redundancy • Describe your network architecture, as well as speeds your equipment needs • Firewall protection • Service Level Agreements • Data backups • Time synchronization among all devices • Immediate data updates to all field devices; e.g., purchase of a monthly card should immediately make that card valid in the facility(ies) for which it was purchased • Describe your system architecture. If your system provides an option of "cloud vs server," please provide a description of both, and the advantages and disadvantages of either choice. • Clearly identify the services and system components which are maintained and covered by the service provider, and any requirements which are the responsibility of the City. Include updates, upgrades, and maintenance activities. If you are proposing a "hosted" or "cloud" solution: • Describe the physical security of the hosting data center. Include security provisions for staff, as well as facilities. • Describe the electronic security of the hosting data center. Include external and internal provisions. • Describe the mechanisms used to ensure protection of City data, passwords, etc. and how this information is available only to authorized users. City of Omaha, Nebraska 15 Installation &Management of PARCS HUB Parking Technology USA Inc. H • Briefly describe your overall backup and recovery strategy and a disaster recovery or business resumption strategy. • Describe the ability to provide City with all City data in easily usable electronic form at regular intervals. • Describe the ability to establish interfaces between other City applications and this hosted product so that data can flow in both directions. • Describe your hosted environment's uptime, including the most recent annual uptime percentage, exclusive of planned maintenance windows. • Describe how you provide notification to City for downtime, software updates, and security patches in advance if planned and immediately if unplanned. • Describe the provision of secure network connection between City users and host site • Describe your ability to restore the entire environment within contracted durations. • Describe your monitoring of system operation to detect hung processes or inactive sessions and take action. • Describe your redundancy in network and hardware environments. • Describe your ability for users to run reports during all hours without impacting system performance • Describe the ability to accommodate growth in City's requirements Indicate whether any City data will be transmitted outside of the United States, and if so, the country(ies) to which it will be transmitted, how it will be secured and managed, and who will have access to it. If you do not expect to propose a cloud-based system, or plan to propose both solutions: • Please describe each IT component which the City will be required to maintain. HUB Response: It has be found that working with the IT department has been most beneficial to the customer. We can either provide a virtualized server or work with one supplied by the customer. Once system is running the City can manage the server hardware and firewalls. • Please provide server configuration(s), databases, required third-party hardware and software packages, etc. HUB Response: Windows 7& 8. Windows 10, next release Microsoft Server 2012 R2, SQL 2012 • Does your system support virtual servers (i.e. VMware)? HUB Response: Yes; virtual servers can be supported • Please describe the server maintenance requirements. HUB Response: We have a built in database cleaner and standard SQL tools are used for backups. • Please describe the database (vendor, version, add-on packages). HUB Response: Currently SQL City of Omaha, Nebraska 16 Installation& Management of PARCS HUB Parking Technology USA inr p.., „ • Please describe how updates to the servers, the database, and the PARCS suite of hardware and software will be managed. HUB Response: We provide a major release every 12-18 months and quarterly updates with added and new functionality. Hot fixes, general enhancements and bug fixes are provided on a quarterly basis. These would be installed if the system required a fix on a particular issue. • Please describe how IT administrators will be alerted to abnormal conditions in the system that requires attention. HUB Response: ZMS has a built in email Notifier, where system faults can be sent via email to a designated responder or group User Access • Please list the browsers and versions that can access the system. Please indicate for desktop and mobile use. HUB Response: Current system is server client solution;however, web-based application is in field trials and site will be updated when ready for roll out. • Please confirm that no external "plug-ins" or run time environments (such as Citrix,Java, etc.) are required. HUB Response: Comply for in-house server solution. Do not comply with JMS/web-based solution. This will be changed before JMS is rolled out. Rate Management • Dynamic rates—allow rates in facility or group of facilities to vary, using formulae based on time of entry or exit, facility occupancy, events in progress, etc. HUB Response: Comply. • Ability to change any of the above immediately, at scheduled times, or based on events (if/then logic) HUB Response: Comply. Customer/user account management • The PARCS shall have a distinction between a customer account and the credential that represents that account. For example, an account may be represented by a proximity card, a barcode, or a vehicle's license plate. An account shall also be allowed to have more than one credential. HUB Response: Comply. • The account management system shall allow an unlimited number of groups or categories for customers and an unlimited number of accounts within each group. HUB Response: Comply. City of Omaha, Nebraska 17 Installation & Management of PARCS HUB Parking Technology USA Inc. • The account management system shall provide for expiration of an account for unpaid fees, and/or imposition of late fee at user-programmable intervals. HUB Response: Comply manually using built-in system. Comply using PARIS for automatic suspension of account. • User groups and individuals within the user groups shall each have the ability to be assigned access privileges based upon facility(ies), date, day of week, time of day, or any combination thereof. HUB Response: Comply. • It shall also be possible to modify user groups or individual accounts to be exempt from anti-pass back rules. Describe the available system anti-pass back functionality and configuration options. HUB Response: Comply. • The account management system shall provide full accounting functions including account generation, tracking, invoicing, and account payment collection. HUB Response: Comply using PARIS • Describe how the system will migrate current account data and user information from the old system. HUB Response: We have the ability to import user information from a spreadsheet mapping the tables to user information. As long as we can get the data as a comma delineated file, we can import it. Entry Stations Describe your entry stations. Below is a list of examples. • Vehicle Detection Device HUB Response: Comply • IP Intercom with camera HUB Response: Comply • LPR HUB Response.. Comply • Credit Card In HUB Response: Comply • Please fully describe the entry gate's user interface, including illustrations or pictures. HUB Response: Please refer to the attached product specifications. City of Omaha, Nebraska 18 Installation & Management of PARCS HUB Parking Technology USA Inc. 1$1Gex7 • Cancel button that shall allow the customer to cancel at any point prior to opening the gate. HUB Response: We do not have a cancel button;however, the transaction is automatically canceled if the car backs off the loop. • Re-programmable buttons,to allow customization of the user interface as needs dictate. HUB Response: Comply. • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting HUB Response: Comply • Provides visual instructions for patrons to understand the sequence of events to complete a transaction HUB Response: Comply • Issues audio voice instructions to complement the visual instructions HUB Response: Comply • Push-button ticket issue (if applicable) HUB Response: Comply • Access door(s) with appropriate tamper-resistant locking system HUB Response: Comply • Stand-alone capabilities for each entry station in the event that network communication is lost, regardless of where on the network the communication interruption occurs HUB Response: Entry station can store the data and forward when communications are restored. • Will the station function in an off-line scenario, including any system limitations. HUB Response: Yes, the entry will function offline. Transactions will be stored until communication is restored. System alarms from the entry will be delayed also until communication is restored. • Alarms for exception conditions. HUB Response: Comply The ZEAG entry station meets all of the above mentioned requirements. Please refer to the attached product specifications. City of Omaha, Nebraska 19 Installation&Management of PARCS HUB Parking Technology USA Inc. ,,.,,f„, a Exit Stations Describe your exit stations. Below is a list of examples. • Vehicle Detection Device HUB Response: Comply • IP Intercom with camera HUB Response: Comply • LPR HUB Response: Comply • Credit Card Out(associated with a Credit Card In transaction) HUB Response: Comply • Exit station shall calculate the tariff due based on information available at hand, such as on the ticket and any presented validations HUB Response: Comply • Cancel button that shall allow the customer to cancel at any point prior to opening the gate. HUB Response: A cancel and accept button, is planned to be available within the next month. • Re-programmable buttons, to allow customization of the user interface as needs dictate. HUB Response: Comply • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting HUB Response: Comply • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting HUB Response: Comply • Push-button receipt issue HUB Response: Comply • Shall be capable of reading a credit card-sized, QR or barcode encoded parking ticket (provided to customer prior to entry) HUB Response: Comply • Reader for an International Standards Organization (ISO) standard side-stripe magnetically encoded card such as a credit card HUB Response: Comply City of Omaha, Nebraska 20 Installation& Management of PARCS HUB Parking Technology USA Inc. . H • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation HUB Response: Comply • Illuminated slot(s) for insertion of credit cards, tickets, etc. HUB Response: Comply . • QR/Bar-code scanner to read paper, plastic cards, or smartphone display HUB Response: Comply • Alarms for exception conditions HUB Response: Comply • Will the station function in an off-line scenario, including any system limitations. HUB Response: The fee calculation from the ticket can still be processed,Zero Value transactions (Entry to exit Grace&Pre-paid tickets at pay station) will allow the gate to open. Credit card transactions are processed to let the customer continue with the transaction, these transactions are stored and processed when communications are re- established. Declined cards are tagged accordingly for reporting.Any loss of revenue due to a declined transaction would be at the City's expense. The ZEAG exit station meets all of the above mentioned requirements. Please refer to the attached product specifications. Cashier stations (attended exits) Describe your cashier stations. Below is a list of examples. • Barrier gates HUB Response: Comply • Vehicle Detection Device HUB Response: Comply • IP Intercom with camera HUB Response: Comply • LPR HUB Response: Comply • Credit Card Out (associated with a Credit Card In transaction) HUB Response: Comply City of Omaha, Nebraska 21 Installation&Management of PARCS HUB Parking Technology USA Inc. ,5,1,.„_ ,, is B • Cashier station computer with system software for transaction handling and tariff calculations, with preset buttons/keys for most common transactions (configurable by City) HUB Response Comply • Describe the cashier station, including software functionality, along with all required and optional hardware components. HUB Response: The ZEAG Fee Computer(FC) is a manned exit lane payment station dedicated to the revenue control processing, management and reporting of all transient transactions at the exit lane cashier booth. The FC Fee Computer allows transient porkers to pay parking fees with coin, note, credit/debit card and validation. • A fee display that is easy to read, mounted on the exterior of the cashier booth, visible to a driver in a vehicle HUB Response: Comply • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation HUB Response: Comply • Dual cash drawer operation (allowing relief cashier to operate out of separate cash drawer) with removable, lockable inserts (compatible with Medeco NexGen XT cylinders) HUB Response: Comply • Emergency alarm, to allow cashier to summon help HUB Response: Comply • QR/bar code scanners (inside and outside) to read from paper, plastic cards, or a smartphone display (e.g., when attended, the outside scanner shall be enabled to allow the customer to scan a smartphone display without requiring handing it to the cashier) HUB Response: Comply • Will the station function in an off-line scenario, including any system limitations. HUB Response: Comply. The fee computer can buffer credit cards during the outage period, settling them after communication is restored. Declined transactions will not be paid. The ZEAG exit station meets all of the above mentioned requirements. Please refer to the attached product specifications. For more information, please reference the product literature in Section 19: Appendix. City of Omaha, Nebraska 22 Installation & Management of PARCS HUB Parking Technology USA 1nc.. palrg (Optional) Ticketless System The City of Omaha would be interested in a ticketless system in which the user would enter a facility via other means such as LPR. HUB Response: This can be achieved by using LPR. The cost of the LPR system is included in our proposal. Please refer to'Section 18: Cost Summary Bid Submission Sheet I—Optional Items. The future release of our JunglePass (urban parking utility) includes a digital parking solution using bluetooth and beacon technology. More information is available at: http://wwwjunglepass.com/ (Optional) Cashier Station CCTV—Audio/Visual Functionality CCTV cameras and microphones installed within each cashier booth to capture interaction between the cashier and the patrons or to capture the interaction of the patron to the lane equipment when the lane is operating in an unmanned mode. HUB Response: This can be achieved by using our CCTV—Audio/Visual System. The cost of such system is included in our proposal. Please refer to Section 18: Cost Summary Bid Submission Sheet 1 - Optional Items Automated/POF (pay-on-foot) Stations Below is a list of items ideal to the City of Omaha Parking Division. Please indicate compliance with each bullet. • IP Intercom with camera HUB Response: Comply • Access door(s)with appropriate tamper-resistant locking system HUB Response: Comply • Cancel button that shall allow the customer to cancel at any point prior to making payment. HUB Response: Comply • Re-programmable buttons, to allow customization of the user interface as needs dictate. HUB Response: Comply • Selectable language HUB Response: Comply • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting HUB Response: Comply • Provides visual instructions for patrons to understand the sequence of events to complete a transaction HUB Response: Comply City of Omaha,Nebraska 23 Installation & Management of PARCS HUB Parking Technology USA Inc. • Issues audio voice instructions to complement the visual instructions HUB Response: Comply • Push-button receipt issue HUB Response: Comply • Tickets HUB Response: Comply • Capable of reading a credit card-sized, QR or barcode encoded parking ticket or validation with illuminated slot HUB Response: Comply • Retractable ticket mechanism (should ticket not be taken within configurable time frame) HUB Response: Comply • QR/bar code scanners to read from paper, plastic cards, or a smartphone display HUB Response: Comply • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation HUB Response: Comply • Tariff determination HUB Response: Comply • Optional coin/note acceptors (only a subset of POFs will accept cash) HUB Response: Comply • Illuminated slots for insertion of bills and notes HUB Response: Comply • Note and coin escrow and recycling HUB Response: Comply • Separate keys to remove vaults and separate keys to open vaults HUB Response: Comply City of Omaha, Nebraska 24, Installation& Management of PARCS HUB Parking Technology USA Inc. i kax} ' H B • Describe the collection/replenishment process HUB Response: Replenishing Coins 1. Open the service door or the APS 2. Lower the refill mode switch 3. The coin status of the hopper or tubes will appear on the display 4. Insert coin one at a time through the appropriate slot 5. The user display illustrates the total counted amount and the increase of the money pieces already entered. 6. At the end of the procedure, lift up the refill mode switch. 7. Close the service door 8. A report is printed automatically. Emptying Coin Safe 1. Open the service door. 2. Insert and turn the unlock key. 3. Pull out the safe using the handle. 4. Turn the open key on the safe. 5. Keep the open key turned to leave open the lock. 6. Push the lid forward 7. Lift off the lid. 8. Empty the content of the coin safe. 9. Finished the emptying process, arm the lid of the coin safe. 10. Turn the unlock key. 11. Move the thin plate in the indicate position. 12. Hold the key while pushing the slide to the end of the tracks. 13. Turn the unlock key into the opposite direction to lock the slide. 14. Remove the unlock key. 15. Place the cover into the guides. 16. Align the lid with the safe box. 17. Turn the open key clockwise. 18. Insert the coin safe. 19. Check, with a counter movement, if banknote safe has been locked. 20. Close the service door. 21. A report is printed automatically. Reload Banknote Dispensing Cassette 1. Open the service door. 2. Insert and turn the unlock key. 3. Remove the carter protection banknotes. 4. Check for banknotes in the waste tray. 5. Remove any banknotes and place the waste try back in. 6. Push to release. 7. Pull out the banknotes drawer. 8. Insert the open key into the opening of the banknote safe and turn to open it. City of Omaha, Nebraska 25 Installation& Management of PARCS HUB Parking Technology USA Inc. i H 9. Press the button. 10. Lift the lid of banknote safe. 11. Raise the lock lever up to its maximum extension. 12. Move the support upwards and hold it in place until the end of the loading operation of banknotes. 13. Place banknotes and slowly release the support. 14. Bring in correct position the lock lever. 15. Insert the banknote dispensing cassette. 16. Place the carter protection banknotes. 17. Turn the unlock key. 18. Close the service door. 19. A report is automatically printed. Empty Banknote Safe 1. Open the service door. 2. Insert and turn the unlock key to unlock the banknote safe. 3. Grasp the handle. 4. Push the release button. 5. Remove the banknote safe. 6. Insert the open key and turn to open the banknote safe. 7. Lift the lid of banknote safe. 8. Remove the banknotes from the banknote safe and accompany the return spring. 9. Close the lid of banknote safe. 10. Insert banknote safe. 11. Check, with a counter movement, if banknote safe has been locked. 12. Release the handle. 13. Turn the unlock key to lock the banknote safe. 14. Close the service door. 15. A report is automatically printed. • Alarms for exception conditions HUB Response: Comply * Describe how the station will function in an off-line scenario, including any system limitations. HUB Response: Comply. The paystation can buffer credit cards during the outage period, settling them after communication is restored. Declined transactions will not be paid. • Logging of door opening/closing, collections, maintenance activities, including an alarm HUB Response: Comply a • Ability for people with various permits, especially monthly permits, to pay the monthly fee at a POF HUB Response: Comply City of Omaha, Nebraska 26 Installation& Management of PARCS HUB Parking Technology USA Inc. Pdritm F-I L!J B ZEAG Pay Station meets the above mentioned requirements. Please refer to the attached product specifications. Entry/Exit Reversible Lanes • Some facilities have entry gates adjacent to exit gates. To better manage traffic flow during high volume times, such as events, the PARCS shall allow the capability to change certain lanes from entry to exit or vice versa. HUB Response: Comply • Describe your solution's capability to support lanes that are switchable between entry and exit. HUB Response: Comply. This is standard functionality using relays and logic board programmed to support the reversible lane. Entry and Exit Lane Vehicle Detection Device • The detectors shall detect the presence or movement of any vehicle that is legally permitted to be in the facility, including the direction HUB Response: Comply • Entry lane vehicle detectors shall detect vehicular presence, legal entry, illegal exit, back-out, and clearing the barrier gates after entry HUB Response: Comply • Exit lane vehicle detectors shall detect vehicular presence, legal exit, illegal exit, back- out, and clearing the barrier gates after exit HUB Response: Comply • Describe how the system will account for and reduce tailgating HUB Response: By utilizing equipment relays, detector loops and software logic. ZEAG equipment meets the above mentioned requirements by using our loop detectors. Barrier Gates • Direct drive mechanism HUB Response: Comply • Padded arm to prevent damage to objects that may be underneath when it lowers HUB Response: Comply • Non-resettable, gate action counter HUB Response: Comply City of Omaha, Nebraska 27 Installation &Management of PARCS HUB Parking Technology USA Inc. • Break-away design that can be easily and inexpensively repaired or replaced if broken HUB Response: Comply. Break-away designed is recommend only for straight arms, not articulating gate arms. • Gate arm length that can vary between six and ten feet, depending on the facility HUB Response: Comply • Single piece gate arm or articulated as required by height limitations HUB Response: Comply • Barrier gates shall have enough power/resistance to ensure they cannot manually be forced open HUB Response: Comply • Barrier gates, when closing, shall detect and reverse to the "up" position if an object is struck when descending HUB Response: Comply • Barrier gates installed at the exit lanes shall have the option to fail to the open position or closed position in the event there is a power failure and the UPS is no longer able to provide sufficient power to operate the lane HUB Response: Comply • Barrier gates shall provide a method to raise or lower a gate arm from within the locked housing, in case of power outage HUB Response: Comply • Barrier gates shall activate an alarm if an attempt is made to raise, lower, or hold them open manually HUB Response: Comply Entry/Exit Lane Status Signs Normally show dynamic messages that are established by the Parking Division; examples include: • Shall allow multiple messages to be programmed, and messages shall rotate based on timelines established during programming. HUB Response: Comply • Easily readable in all ambient lighting conditions from a distance of 200 feet and a minimum viewing angle of 120 degrees HUB Response: Comply • Supervisors shall be able to override the default messaging through an easy-to-use interface within the PARCS. HUB Response: Comply City of Omaha, Nebraska 28 Installation & Management of PARCS HUB Parking Technology USA Inc. • Override programming—ability for someone with appropriate privileges to create a special message, such as "Closed until 6 pm," "No validations accepted," "Happy Holidays," etc. HUB Response: Comply. The cost of such system is included in our proposal. Please refer to Section 18: Cost Summary Bid Submission Sheet I Uninterruptible Power Supplies • Conditioned/emergency power for all components (lanes, facility controllers, signs, LPR units)for ail facilities to protect components from loss of power, power spikes,and power sags, as defined as necessary by the CBEMA. HUB Response: Partially comply. HUB provides a variety of conditioned UPS power supplies with varying capacities. The type of supply is dependent on the City of Omaha's requirements,power consumption, and type of emergency generator power available. Our proposal includes units with 10-15 minutes of conditional power depending on load. Administrative Access • Preferred method for Administrative Access should be through a standard web browser (including mobile devices) HUB Response: Comply • Flexible user access rights/permissions, based on roles and facilities/accounts HUB Response: Comply • The City expects a PARCS that allows customers and merchants to perform the majority of monthly payments,validation transactions and purchases, account data etc.without staff interventions. Contracted entity shall manage the individual accounts that are part of the contract. HUB Response: Comply • Pro-rated permit pricing. HUB Response: Comply via PARIS. • Monthly auto-payment through credit card, EFT, etc. HUB Response: Comply via PARIS • Allow payment at POF. HUB Response: Comply • Automatic account blocking if charge not posted by nth day of the month HUB Response: Comply • Wait lists. HUB Response: Comply via PARIS. City of Omaha,Nebraska 29 Installation & Management of PARCS HUB Parking Technology USA Inc. -.,:-„,, ,. is • Ability for City to offer discounted parking or special programs (e.g., 20th session at 50%), or other promotions then market the opportunities through mail/email solicitations. HUB Response: The 20`h session at 50% cannot be accomplished yet until frequent parker program is available. Other forms of validations are available that can be used to provide discounts. These could be by barcode and emailed to the customer. • Frequent parker/loyalty programs HUB Response: Partial comply/workaround. Not yet available;however, is part of the JunglePass development. Premium Parking • Areas set aside within the facilities ("nested area") with separate entry/exit gates, requiring a pre-authorized credential for access; e.g. "event premium parking," employee parking, loading docks, etc. HUB Response: Comply a The system shall incorporate compound anti-passback functionality to control nested areas within the parking facilities HUB Response: Comply The above are standard functionalities of the ZEAG system. Merchant Validations Examples • The system shall allow merchants to register online to set up a validation account with a credit/debit card. A merchant registration shall be "pending" until the Parking Division reviews and approves the application. HUB Response: Comply via web-based validations. • An approved merchant shall be able to purchase validations online. The cost per validation, the discount per validation, and any other validations shall be established by Parking Division when the merchant is approved (with the ability for Parking Division to modify at any time). HUB Response: Comply • A merchant shall be able to participate in more than one validation program, with each program having its own rules and parameters (but only one validation shall apply to any vehicle on any given day) HUB Response: HUB currently allows for a merchant to be able to participate in just one validation program. Can be achieved via a Development Request. • A merchant shall be able to assign "issuer IDs" to its personnel or representatives who will be providing the validations to customers. HUB Response: Comply City of Omaha, Nebraska 30 Installation & Management of PARCS HUB Parking Technology USA Inc. i RakzYi '.., Fl • A merchant shall be able to review the status of its account, including the individual validations that were used, along with issuer IDs HUB Response: Can be achieved via a Development Request. • After issuance, Parking Services shall have the ability to void a validation unless it has been redeemed HUB Response: Can be achieved via a Development Request. IOU Payment • A customer who received an IOU due to inability to pay at the time of exiting a facility shall be able to make payment, through a web browser or POF, within a configurable amount of time the IOU is issued. HUB Response: Can pay at the cashier station only. • Service only available for the set amount of time; once IOU has been sent to a citation, payment through the PARCS no longer is available HUBResponse: This is intended to be managed by a cashier. Although not currently available for automatic lock-out, we could do this with a database purge at a set period for part of this record. Event Processing • Describe your event processing and give examples. HUB Response: HUB event processing allows for pre-pay at entry, where the patron is charged a pre-defined amount that covers x number of hours of parking. This allows patrons a quick exit. Special rates may also be scheduled for payment at the paystations (POFs). Carpool Parking • The system shall allow assignment of an unlimited number of accounts to a specific car pool. Once any one account in the pool has gained entry to any facility, then no other accounts assigned to that car pool can be used at the car pool rate. HUB Response: Comply • The system shall have the ability to set a limit on the number of car pool entries in any facility, or across all facilities or a group of facilities. HUB Response: Comply • The system shall have the ability to set discounted or free parking for a session initiated as a car pool entry. HUB Response: Comply • Describe any other car pool processing available in your PARCS. HUB Response: HUB offers its standard carpooling functionality. City of Omaha, Nebraska 31 Installation & Management of PARCS HUB Parking Technology USA Inc. "'-1'''.-1; ;, - H . El Reservations and Prepayment • The reservations and overbooking threshold shall be considered by the occupancy system calculations. HUB Response: Comply Grace Periods The system shall allow configurable grace periods for the following: • Between entry with a transient ticket and arrival at the exit gates. HUB Response: Comply Receipts • Shall be optional at time of transaction, with configurable default per payment device/station HUB Response: Comply • Receipt paper shall be off-the-shelf, not proprietary to vendor HUB Response: Comply Tickets (if applicable) • Tickets shall be off-the-shelf, not proprietary to vendor HUB Response: Comply • The system shall maintain a digital archive of tickets (to avoid physical archive) HUB Response: Comply • There shall be an audit trail of all overrides. There shall be reports describing all overrides to allow management review after the fact HUB Response: Comply "Virtual Midnight" • The PARCS shall allow the City to establish "virtual midnight" for ending the day's credit/debit card processing on a facility-by-facility basis, based on the facility's characteristics, including operating hours, bank card merchant account, etc. HUB Response: Comply Monitoring Features—Intercom/Camera Examples • The intercom system shall consist of a microphone/speaker and a camera HUB Response: Comply • Activation of the intercom shall initiate both two-way audio. HUB Response: Comply City of Omaha, Nebraska 32 Installation& Management of PARCS HUB Parking Technology USA Inc rwk.,xp • The audio shall function as a full-duplex speakerphone, to allow two way conversations between the customer at a facility and the person processing the call. HUB Response: Comply • Intercom shall be activated by push button on front of unit, or allow activation by a remote station with an authorized user,to monitor and record all activity on any intercom device HUB Response: Comply • The intercom shall communicate over the TCP/IP networks already connected to the other PARCS equipment HUB Response: Comply • Ability to define protocol for handling calls that aren't answered. HUB Response: Comply • The answering device shall display to the operator the physical location of the calling device (type of device, lane identifier if applicable, and a small map to set context for the answering operator). HUB Response: The proposed Secure VOIP intercom cannot meet this requirement. If this functionality is crucial for parking facility operations, we can offer alternative intercom solution, such as Commend VOIP System. Occupancy Monitoring • The system shall maintain a count of vehicles within the facility. HUB Response: Comply • Occupancy monitoring shall be integrated into the PARCS such that the available parking spaces within the facility(based upon a differential count between entries and exits) are available at any time, and can be retrieved by external parties through an API. HUB Response: Comply • Automatic and manual control of the space count signage HUB Response: Comply • Maximum and minimum counts for each parking facility HUB Response: Comply • All data required to monitor and adjust the Occupancy Monitoring System shall be available on all authorized PARCS workstations with user access levels with password restrictions; HUB Response: Comply • Alarms to notify when a facility is "FULL" and for component failures. HUB Response: Comply City of Omaha, Nebraska 33 Installation& Management of PARCS HUB Parking Technology USA Inc. f ;i�L41i, HbiB Reporting • The Parking Division prefers a "dashboard" to monitor all elements. Please describe and explain how it can be customized, and indicate whether customization is for the entire system or each user. HUB Response: Scalable reporting capabilities from standard reporting to enhanced Business Intelligence based on a complete integration with Tableau()Server make it easy for multi-car-park operators to access and report on the large volume of data that is collected from all of the organization's facilities. • Real-time transaction data. HUB Response: Comply • Allow query, filter, and sorting by any fields/criteria, such as date/time, location, ticket id, vehicle license plate number, field device, parking fee, transaction type, exception, validation type, or cashier HUB Response: Comply • Allow generation of ad hoc reports, based on existing reports within the system (e.g., allow someone to take a revenue report and add columns and change sorting and save as a new report) HUB Response: Comply • Please provide a list of all standard reports. Please include examples of the most significant reports in an appendix. HUB Response: Please see appendix. • Describe whether reporting is performed against the live database or against a separate data warehouse, or both. HUB Response: Reporting is performed against the live database (standard). We can also report from a separate data warehouse utilizing optional Tableau© Server. • Describe the reporting methods that are available for the proposed product(s): HUB Response: Printed, emailed or downloadable to external device. • Ability to extract data to another tool, such as Excel or a report writer. HUB Response: Comply to Excel. • Ability to schedule reports to be printed, emailed, or updated to a web page on a regular basis, such as daily or hourly. HUB Response: Comply The HUB Facility Management Software meets the above mentioned requirements. Please refer to Section 16: System Overview—ZMS/JMS Overview. please refer to the Appendix for Sample Reports. City of Omaha, Nebraska 34 Installation &Management of PARCS HUB Parking Technology USA Inc. 3 rScex;, H B Auditing/Administrative Full financial, transactional, and operational auditing • Ability to trace any individual session from entry to exit. HUB Response: Comply s Ability to see all transactions that occurred on any credential (such as a permit or license plate), even if the transactions were submitted by external systems (e.g., a payment submitted by a mobile payment company). HUB Response: Comply • Ability to find all validations by individual merchant. HUB Response: Comply • Ability to find all transactions performed at any individual device. HUB Response: Comply • Ability to find all transactions performed by any individual person. HUB Response: Comply • Ability to isolate and examine all exception transactions. HUB Response: Comply • Ability to find all changes to configuration, rates, discount programs, customers, etc. HUB Response: Comply City of Omaha, Nebraska 35 Installation&Management of PARCS HUB Parking Technology USA Inc. Section 4: Implementation Provide a suggested high-level implementation plan, complete with details on transition from current system, incorporating deployment, training, and testing, to include: • Milestone dates (relative to Notice to Proceed) in the form of a Gantt Chart Schedule • Narrative description of phasing to decommission each lane, install new field devices, perform LAT, and activate for public use • A lane switchover approach • Training timing as system is activated • Decommissioning strategy for existing PARCS that maintains all critical systems and functionalities throughout the switchover process • Contractor recommendations that benefit the overall project schedule and switchover process • State the assumptions and dependencies that are implicit in your implementation timetable (City resources, your resources, third parties, etc.) and list the effect(s) of those assumptions not being met. The City will perform overall project management. Describe what provisions you will make to provide a project manager for your staff who will support overall project objectives and work effectively with the City project manager and staff. Briefly describe your own project management methodology. Describe your approach to project communication,the strategy,the calendar, and responsible parties. Describe what equipment will need to be stored in the City's Data Center and how much rack space will be needed, if any. HUB Response: PROJECT PLAN OVERVIEW Immediately after the notice to proceed, an internal meeting will be held to prepare for the project. The Project Manager will be allocated and assumes control of the project. The Project Manager will prepare the project plan which will include: • Procurement • Communications Management Plan • Project Schedule including Milestones • Test Plan • Design and Development Plan • Change Management Plan • Procurement Management Plan • Project Scope (Scope Of Works) • Risk Assessment • Safety Plan City of Omaha, Nebraska 36 Installation&Management of PARCS HUB Parking Technology USA Inc !'tktxl L!J At the first meeting with the customer, The Communications Plan, Project Scope, Change Management, Milestones and Schedule will be discussed and agreed. After this meeting, the HUB Project Manager will complete the plans with the project team. Equipment and services will be ordered during the initial days of Phase 1 in accordance with the Procurement Plan. HUB uses a web based online project management tool "BASECAMP" as an instrumental tool to communicate the project goals, documentation, questions, and schedules. Alt participants of the project will receive a login for usage of the system that they can access from a browser. Basecamp has the ability to control documents, calendars,RFI/Questions, 'to do'lists and schedules. Items such as copies of Gantt charts can be uploaded and made available to the team. When items are uploaded, email notifications are sent out. Additionally, a user can subscribe to a daily digest that is sent out daily. Procurement Management Plan The Project Manager will be responsible for management of equipment supply, any selected vendor or external resource. The Project Manager will also measure performance as it relates to the vendor providing necessary goods and/or services and communicate this to the project team. The Project Manager will identify items to be purchased, ensure that these meet the required schedule, and identify any critical items that may affect milestones and risk assessment Sub-Contractor Purchase Orders will also be defined and include: • Scope of works • Schedule and milestone requirements • Site specific installation requirements • Contractual requirements Communications Management Plan The Project Manager will work with the customer to draw up a communication plan. This plan will include project meetings, attendees and frequency. Depending on the meeting type, these meetings will be either via phone/conference call, onsite or internal meeting at our facility. Schedule and Milestones HUB Parking is no stranger to working with groups in the coordination, scheduling and commissioning of new parking access and control systems throughout the US and internationally. Recognizing the sensitivity and importance in delivering and installing systems to meet our customer's expectation, HUB is well aware of ensuring that these efforts are fully communicated with our customers. The Project Milestones are established with the customer and identified within the project plan along with actions to be taken if changes are required. These milestones are also outlined within the project schedule. City of Omaha, Nebraska 37 Installation & Management of PARCS HUB Parking Technology USA Inc. ,uro;,{ Major milestones will be identified in the Project Plan in the form of a table(sample below). Task Month 1 th 2 I Month 3 Milestone - Project Signoff Kickoff meeting all stakeholders determine all goals for hardware and software implementation. Define and initiate • any development projects if needed. Meet with Owner's Representatives and Subcontractors to determine equipment placement and coordinate electrical ♦ and concrete work. Meet with Owner's IT to determine the availability and timelines for installing network and server equipment Produce all necessary shop drawings and deliver to the ♦ Owner and Subcontractors Equipment manufactured } ♦ Milestone -Equipment Delivery 9 Equipment unpacking and integrity check after delivery. Verifying all necessary components is accounted for. • Completing low voltage cable installations/overhead door ; ♦ Deliver Testing Plan and Schedule to the Owner for • approval Installation of office, server, computer and network ♦ hardware Bolt down lane equipment, Pay Stations, Entry/Exit Stations Complete all low voltage terminations ♦ Installation and configuration of all software (including • 'server, database and credit cards) Complete all peripheral and lane controller programming 'and set up Commence Testing of Equipment j ♦ Milestone- Substantial Project Completion ♦ !Personnel Training and Certification on proper operation ! ♦ and maintenance. j I Milestone - Go Live ♦ City of Omaha, Nebraska 38 Installation& Management of PARCS HUB Parking Technology USA Inc. V.rk'uri HEIB HUB Parking utilizes Microsoft Project to create a schedule for use within the project. The Gantt chart will outline all of the project phases including work processes, resources and milestones. The Project Manager will be responsible for keeping this schedule updated and will circulate it to the project team as detailed in the communication plan. Project Scope(Scope of Works) The Scope of Works will be finalized detailing the deliverables and expectations of the project and who is responsible for each part. The Scope will include the items from the RFP response and detail further each deliverable. Risk Assessment Once the scope of work is defined, a risk analysis is performed on the project to determine the risk for each process/deliverable. • What could possibly go wrong? • What is the likelihood of it happening? • How will it affect the project? • What can be done about it? Each risk is included in the Risk Matrix and assigned a probability and severity,along with a recommended action plan. This register is kept up to date during the life of the project and should an issue arise, the project team is notified. Example of Risk Assessment Matrix Utilize stock equipment in Damage to a piece of 1 ' 3 3 warehouse to replace equipment in transit 1 I component Alternative vender is already Vender of"X"component not approved. New PO to be able to supply device to meet 2 4 8 scheduled requirement created and existing PO l canceled. Multiplying the probability with the severity derives the score. The lowest score =1 and highest=25. High scores will result in a pre-approved action plan while lower risks are dealt with as the issue occurs or the score increases. Each risk is scored and the highest results will be allocated an action plan and if necessary, the customer is made aware of the risk. City of Omaha, Nebraska 39 Installation&Management of PARCS HUB Parking Technology USA Inc. 11-11 Design and Development Plan Each project is evaluated for its requirements. Elements include: • Software Development • Infrastructure Requirements • Conduit Modification Plan Change Management Plan Changes occur for several reasons; these can include customer requirements, unforeseen circumstances, or product substitution. Each change is analyzed for cost and schedule impact. The team will discuss the implications and track these changes. The customer will be notified of these impacts and approval will be required before proceeding. Each Change Order Request will be given an ID and tracked on the Change Order Log. installation HUB and the subcontractors will meet prior to installation to discuss the installation phase. The Project Manager will then authorize the installation. In accordance with the Project Management Plan and Installation Plan, the installation team will be given the schedule. The customer will be consulted to draw up a traffic plan to ensure a smooth installation to reduce the inconvenience to the customer and or its patrons. Installation will follow pre-authorized cabling requirements and connections to ensure the equipment is installed, commissioned, tested and placed into service as quickly and conveniently as possible. Safety Plan A Safety Plan will be drawn up and reflect all activities and ensure that safety is of the utmost importance. All parties, including subcontractors, will provide input that will ensure that all people visiting the site observe the company, OSHA, and customer specific requirements. The Plan will include safety considerations and requirements for each work process. Quality Control For the installation, a quality baseline is determined within the project design specification; it includes installation standards, standard equipment performance, and any customer specific requirements as detailed in the RFP response. This ensures that during testing, expectations are met. City of Omaha, Nebraska 40 Installation& Management of PARCS HUB Parking Technology USA Inc. nske.{. HL!IB Section 5: Training Training shall be sufficient that a person in any role shall be proficient with the system as required Roles: • Facility Cashiers • Routine Transactions • Exception Transactions • Parking technicians (repair/maintenance workers) • Maintenance and repair of entry stations, exit stations, cashier stations, POFs, LPR equipment, lane detectors, variable message signs, barrier gates, UPS equipment, occupancy monitoring equipment, etc. • Describe other duties for parking technicians • Revenue collectors • Collection and/or replenishment of POFs • Facility supervisors • Manage cashiers and overall facility operation • Finance and administration • Obtain financial and performance reports • Set configuration parameters • Monitor overall performance • Process customer transactions (e.g., "front counter") • Deployment training, if needed • Training Documentation/Manuals/Workbooks • What provision do you have for providing primary training for the proposed system? • What provision do you make for training the typical system user training to address those issues that will be encountered during day-to-day use? Be sure to include training on all system functionality—including screen and report use—and ad hoc report creation and use. • What provision do you make for Administrator training to address those issues involved with the administration of the system? Should it be a separate training session? • What provision do you have to provide technical training to City IT staff, if necessary? Please address how you will address training on the responsibilities related to system operation and management, security, problem identification, and problem resolution. • Describe the necessary training facility. • Do you have the ability to provide web-based training? • What provision have you made for having a system environment available for training exercises? • Provide a sample syllabus, including time commitments for each person in each role City of Omaha, Nebraska 41 Installation& Management of PARCS HUB Parking Technology USA Inc. H B HUB Response: HUB Parking will conduct on-site and web-based training(up to 15 hours) that will include initial training sessions to fully train the Owner's representatives. HUB will provide hard-copy and soft-copy training materials on the equipment installation, programming, usage, preventative maintenance, troubleshooting and repair. Training sessions include, Attendants, Supervisors/Operator, Maintenance Personnel and System Managers/Administrators. Front Desk Training Program • Operation of all transactions (transient, credit/debit cards, validations, etc.) • System messages and hotel report Supervisors Training Program • Primary trouble shoot training and replenishing of consumables • Understanding equipment alarm and maintenance messages and how to respond • Understanding reports and facility occupancy messaging • ZEAG Management Software(FMS) operational training = Understanding exception transactions at payment equipment • Hardware training how to load and remove bills, clear note jams, and trouble shoot. Maintenance Personnel Training Program • Maintain primary system components • Replenish all system supplies • Remove and replace gate arms • Clear paper jams • What to do after a power failure • Replacement of internal components System Managers/Administrators Training Program • Primary trouble shoot training and replenishing of consumables • Understanding equipment alarm and maintenance messages and how to respond • Understanding reports and facility occupancy messaging • ZEAG Management Software (FMS) operational training • Understanding exception transactions at payment equipment • Hardware training how to load and remove bills, clear note jams, and trouble shoot. • Understanding statistical reports • Employee accountability City of Omaha, Nebraska 42 Installation & Management of PARCS HUB Parking Technology USA Inc. Peakm Section 6: Installation • Describe the installation process for a facility. • Describe any"system-wide"preparation work before the first facility can be installed. HUB Response: Work Plan Following notice to proceed by The Client, the HUB Parking Technology team will begin the project by scheduling the System Configuration review Workshop which will be conducted with participants from the Client and HUB Parking Technology teams. This process leads to the proper in-depth definition of the system configuration. The outcome of this Workshop is the System Configuration Document (SCD). The SCD along with the updated construction drawings and The Client specifications will provide the "blue print"for the system design and configuration. Once the System Configuration document is approved by the Client team, HUB Parking Technology will begin the configuration of the CMS software. Test procedures will then be developed by the HUB Parking Technology Business Analyst and approved by the Client team in advance of each testing phase and will be consistent with the Client specification and SCD. Factory Acceptance Testing will follow at HUB Parking Technology with the Client team then training prior to installation. Concurrent with the FAT set-up and testing, the HUB Parking Technology installation team will begin work that can be completed in advance of the on-site lane equipment installations and without operational impact. After the system configuration, Factory Acceptance Testing is completed, the first step during the onsite installation will be to install and configure the server and related network equipment, workstations and handheld devices. Once installed and installation and acceptance tested, we wilt move into the hardware installation at the site. The lanes will be fully installed, tested and Lane Acceptance tested prior to any further lane work. Once all lanes are accepted, installation of the remaining facility will continue. The HUB will closely coordinate lane work with the Client team to insure proper project sequencing and to minimize impact to customers. Generally, for each garage or lot, HUB Parking Technology's process will be to complete all the entry lanes first so that it allows the old inventory of existing tickets to exit the garage. Once the entries are complete, we would move to the exit lanes The HUB Parking Technology installation team will repeat this process for each garage or lot until all installations are complete. We will attempt to minimize lane communication and operational disruptions during the installation by installing groups of Entries and Exits and leaving some of the existing lanes in a specific garage active on the existing system until the new lane equipment is installed and communicating. City of Omaha, Nebraska 43 Installation&Management of PARCS HUB Parking Technology USA Inc. sk"xa � HUB Parking Technology will require approximately 2,500 feet of secured onsite storage for gates, ticket dispensers, express exits, message signs and other large and miscellaneous parking equipment prior to and during the installation of the new PARCS system. Equipment will be staged in this area and components such as intercoms, proximity readers will be installed by the HUB Installation Technician prior to installation of the Hardware in the lane. On location, the HUB Parking Technology installation team will configure, field test, and conduct individual lane acceptance tests with The Client before releasing each lane into production operation. The HUB Parking Technology team will work with The Client team to continue to refine the most realistic cut-over plan sequence that will be in the best interest of the City and its customers. HUB Parking Technology has extensive experience with large and complex retrofit projects. Because the current system is a HUB Parking Technology system, the replacement will be seamless to your parking patrons. Below is a schedule of milestones for the implementation. City of Omaha, Nebraska 44 Installation & Management of PARCS HUB Parking Technology USA Inc. • Section 7: Testing/Acceptance Describe the following test cycles, including both the vendor's and the City's roles and expectations. • Factory acceptance test • Lane acceptance test • Site (facility) acceptance test • Operational demonstration test HUB Response: Test Plan A Test Plan is created for a combination of standard tests, customer specific design items and requirements. Equipment testing is broken into three sections: • Factory Testing • Lane Commissioning and Testing • Customer Acceptance Testing Factory Testing Prior to shipment from the warehouse, the equipment is tested for basic functionality including any additional features required by the customer. If required, HUB will set up equipment to include a single entry,automated exit,fee computer,pay-on-foot stations and all other devices that incorporate a working parking lot. This will allow HUB to fully test all features, and test them against the specification including rates and credit cards if this setup information is available. Depending on the schedule, the customer is welcome to visit the facility to witness this testing. Lane Operation Testing During installation and as each device/lane is completed, the factory-trained commissioning technician will test the lane features and functionality per the test plan and also that installation quality meets the site requirements. Site System Testing System testing will be conducted after the lane testing and will be conducted against the test plan. Testing may be witnessed by the customer and Project Manager. City of Omaha, Nebraska 45 Installation&Management of PARCS HUB Parking Technology USA Inc. ,,„,,, ,,, a Section 8: Other • Describe options and recommendations for a spare parts inventory. 1 UCD05 with Printer 1 ' Feeder Unit 02 with Escrow 1 PCX Board 1 I Prox Point Plus Reader 2 A. i Stacker Note Safe/600 Notes 2 I Coin Safe 2 i Cleaning Cards TOTAL $ 12,176.50 • Describe how the system handles power failures (partial or full, facility or city-wide). HUB Response: All transaction data is stored in memory that will not be erased by a power outage. As power is restored, the machine will reset and continue transactions from where it left off • Describe how the system handles Network or Communications failures. HUB Response: Transactions are buffered and sent after communications are recovered. Paystations will swallow the entry ticket and re-issue an exit ticket identifying when it was paid and how much was charged. • Describe how the system ensures continuity of operations (system crash prevention or recovery). HUB Response: All machines can operate in a standalone mode with some degradation in service. • Describe the documentation available to the City. HUB Response.' User and services manuals are available. City of Omaha, Nebraska 46 Installation& Management of PARCS HUB Parking Technology USA Inc. f',xtmK,f H Section 9: System Maintenance and Vendor Support System Maintenance • Describe your qualifications for your own staff HUB Response: All of our hardware and software technical staff are highly qualified electronic engineers. Due to the fact that we are factory direct, they all meet and exceed the industry standards. • Describe your staff availability to perform maintenance; e.g., how do you ensure sufficient staff are available to handle vendor maintenance needs. HUB Response: Physical resources available for this contract: Our understanding is that the City would like to perform the routine equipment maintenance and basic trouble shooting utilizing some of its employees. The same approach has been used by many of our long term clients (City of Madison WI,Appleton WI Airport, Republic Parking, La Crosse Airport WI). This will significantly reduce the City's equipment maintenance cost. Hardware Support: If emergency hardware service is needed we can dispatch a factory trained technician within 24 hours from our Chicago, Minneapolis or St. Louis offices. Furthermore, we staff multiple technicians in each of our many offices and support centers elsewhere around the country, giving HUB Parking Technology an extensive organization from which to access knowledge and assistance. Offices and locations in the eastern half of the U.S. with technical support staff include Philadelphia, Baltimore/DC,our corporate headquarters in Pittsburgh (Warrendale),Atlanta, San Antonio, Houston,Louisville, Cleveland, Chicago, and Boston, all of whom may be utilized on an emergency basis if required. Software Support- Central Management Software support is provided through a team of highly skilled and trained technicians on our help desk. These resources are available during standard business hours as well as 24/7 for emergency response as needed. • Describe your standard warranty terms, along with optional programs to expand or extend the warranty. HUB Response: Our standard warranty term is one (1)year including parts, labor and software support. The proposed extended warranty is included in our cost proposal. It will cover parts and software support. Full coverage is available and can be discussed further. HUB Standard Technical Assistance and Maintenance Agreement is included in the Appendix. City of Omaha, Nebraska 47 Installation&Management of PARCS HUB Parking Technology USA Inc. Vendor Support List your technical support service offerings, their rates or fixed costs, and whether or not the service is included in the base cost of the system or optional. Describe the terms and conditions of your technical support service contract. • List the locations of the support offices in the region, and the number of support people available at each location. • Describe your problem management and escalation procedures. Include information about logging and tracking calls, mean response time, and acknowledgment and confirmation to the customer. • What percent of support calls requires a call back to the customer due to problem research, non-availability, or escalation? • Is there an on-line database of questions and answers about service/support issues that is accessible to clients? Can clients access the database 24 hours a day? • Describe your levels of severity for support calls and what your typical response times are for each level of severity. • Describe your handling of bugs in your software and subsequent fixes for these bugs. • Describe your standard service level agreement for routine support, and the options to expand or extend the SLA. • Describe the expectations for support, repair, maintenance, and parts for the system once the warranty has expired. HUB Response: For above bullet points, please refer to the HUB Standard Technical Assistance and Maintenance Agreement which is included in the Appendix. City of Omaha, Nebraska 48 Installation& Management of PARCS HUB Parking Technology USA Inc. H +} kx le Section 10: Design Requirements For each enumerated requirement in his section, each respondent shall indicate one of: • Complies fully • Partially complies or there is a work around (describe in detail) • Requirement/feature supported in a future release (indicate expected date of availability) • Requirement/feature not supported and no plans to support at this time In addition, respondents shall respond to each question (in italics) that is posed within this section. 1. The PARCS shall be an open-architecture system where all interfaces (hardware and software) conform to national and International Organization for Standardization (ISO) standards. HUB Response: Complies fully. Our PARC System meets the above requirements. 2. All components shall be compatible throughout the system, such that a component used in one facility shall be interchangeable with the same component at another facility. HUB Response: Complies fully. Our PARC components meet the above requirements. 3. All materials and equipment shall be listed, labeled or certified by a nationally recognized testing laboratory to meet Underwriters Laboratories, Inc. (UL), standards where test standards have been established. Equipment and materials which are not covered by UL Standards will be accepted provided equipment and material is listed, labeled, certified or otherwise determined to meet safety requirements of a nationally recognized testing laboratory. Equipment of a class for which no nationally recognized testing laboratory accepts, certifies, lists, labels, or determines to be safe, will be considered if inspected or tested in accordance with national industrial standards, such as NEMA, or ANSI. Evidence of compliance shall include certified test reports and definitive shop drawings. HUB Response: Complies fully. ZEAG equipment is UL Certified. Please see certificate included in the Appendix. 4. Components exposed to weather shall meet NEMA 4 standards or better to be moisture-proof and shall provide sufficient protection so that the components continue to function without interruption due to moisture, dust, heat, or extreme cold. HUB Response: Complies fully. Our PARC components meet the above requirements. City of Omaha, Nebraska 49 Installation& Management of PARCS HUB Parking Technology USA Inc. ,6419 5. User interface components comply with all applicable accessibility guidelines including ADA Best Practices for Website Accessibility for state and local governments, standards laid out in Section 508 of the Rehabilitation Act of 1973. and the Web Content Accessibility Guidelines developed by the Web Accessibility Initiative, a subgroup of the World Wide Web Consortium (W3C). HUB Response: Complies fully. Our PARC components meet the above requirements. Identify all components used in the system, whether proprietary or obtained from other parties, whether hardware or software. LEZG1 ZEAG Lane Entry Station LE LXZG1 ZEAG Lane Exit Statin LX APSZG1 ZEAG Automated Pay Station APS ZLCZG1 ZEAG Lane Controller CDSZG1 Coding Station 1 FCZG1 ZEAG Fee Computer FCXR—Exit Configuration HUB PRO M RCOlOHO ;` Tall Parking Pro Fixed Flange with Microboom (10' Boom Length) Right Hand Version 800M VOIP Secure 800 M Intercom City of Omaha, Nebraska 50 Installation & Management of PARCS HUB Parking Technology USA Inc. R B Section 11: Contract Performance Requirements For each enumerated requirement in his section, each respondent shall indicate one of: • Complies fully • Partially complies or there is a work around (describe in detail) • Requirement/feature supported in a future release (indicate expected date of availability) • Requirement/feature not supported and no plans to support at this time In addition, respondents shall respond to each question (in italics) that is posed within this section. I. All PARCS components and their installation shall comply with all laws, ordinances, codes, rules, and regulations of public authorities having jurisdiction. It shall be the responsibility of the Contractor to meet these and all other current technical, performance, and safety standards that are applicable to all components and to the entire system, even when not specifically referenced. It shall be the Contractor's responsibility to obtain any and all permits that are required to complete this work. HUB Response: Complies fully. 2. The system shall have 99.99% availability or greater (less than 53 minutes of downtime per year). HUB Response: Complies fully. 3. System accuracy (fee calculations, transaction counts, exception processing) shall be greater than 99.999%(e.g., no more than one error in 100,000 transactions). HUB Response: Complies fully. 4. Users logged into the system through a web browser shall see response times under ten seconds. HUB Response: Complies fully. 5. The system shall maintain six months of data in the transactional system. All older data may be archived, but should still be accessible for reporting and auditing/investigation purposes. HUB Response: Complies fully. 6. All peripheral devices shall synchronize their clocks with the central host, whether cloud-based or local server. HUB Response: Complies fully. 7. Failure of a component or subsystem in one lane shall not affect any other lanes within a facility. HUB Response: Complies fully. City of Omaha, Nebraska 51 Installation& Management of PARCS HUB Parking Technology USA Inc. H 8. Failure of a component or subsystem in one facility shall not affect any other facilities or groups. HUB Response; Complies fully, 9. Should communications interruptions occur, any given facility shall continue to process transactions: HUB Response: Partially complies or there is a work around(describe in detail)- Creditcards payment will not be online. We can offer batch mode credit card processing until the communications back on line. 10. Any entry prior to the interruption shall be allowed to exit after calculation of the correct fee, incorporating validations, coupons, and other discounts HUB Response: Partially complies or there is a work around(describe in detail)- If the station is offline, we will be able to calculate the fee. Depending upon the type of validation, if it is a known type at the exit, it will be applied. if the validation needs to be checked by an online source, it will not be applied. 11. System shall allow entry to any credentials permitted to access the facility where the credential was created prior to the interruption (e.g., prepaid fees, monthly passes, LPR, etc.) and subsequent exit. HUB Response: Partially complies or there is a work around(describe in detail)-The barcode web reservation system (Park Whiz, Click and Park, Passport) are using real time communication with our server. If the system is offline the data will not be able to reach the server. No issue for the monthly porkers. 12. System shall continue to allow transient entries/exits HUB Response: Partially complies or there is a work around(describe in detail)- Exceptions: • Online credit cards cannot be processed • Online validations cannot be downloaded to machines • Machine status is not available offline 13. Credit card transactions below a configurable "floor limit" shall be authorized; the floor limit in the facility shall be changeable by a supervisor from within the facility or by Parking Services staff. HUB Response: Complies fully. 14. Facilities shall have a "hot list" or "blacklist" of credit cards not to be accepted while offline. HUB Response: Complies fully. City of Omaha, Nebraska 52 Installation& Management of PARCS HUB Parking Technology USA Inc. p.„, 15. Stored credit card transactions shall be submitted for authorization when communications are restored. HUB Response: Complies fully if non-EMV Readers are utilized. If EMV Readers are used, they cannot support this functionality. We are offering optional hardware that can meet this request(approximate cost- $1,200 per lane) 16. Stored credit card transactions shall be retained,encrypted, in device memory in such a way that loss of power will not cause them to be deleted or otherwise lost, and completely comply with all PCl/PA-DSS requirements. HUB Response: Complies fully if non EMV Readers are utilized. If EMV Readers are used, they cannot support this functionality. We are offering optional hardware that can meet this request(approximate cost- $1,200 per lane). City of Omaha, Nebraska 53 Installation & Management of PARCS HUB Parking Technology USA Inc. Section 12: Submittals For each enumerated requirement in his section, each respondent shall indicate one of: • Complies fully • Partially complies or there is a work around (describe in detail) • Requirement/feature supported in a future release (indicate expected date of availability) • Requirement/feature not supported and no plans to support at this time • List cost of replacement parts and supplies • Warranty length on parts. Cost for 3-5 year warranty • Certified letter upon completion of entire project will start warranty date In addition, respondents shall respond to each question (in italics) that is posed within this section. 1. Describe additional manuals that will be delivered. HUB Response: Complies fully. Training Manual for all PARC System hardware and software will be provided during the training sessions. 2. Vendor shall provide interface file specifications, APIs, and all software documentation. HUB Response: Complies fully. 3. Vendor shall describe the data maintained in the system and explain how they can be accessed for ad hoc reports. HUB Response: Data is stored in a SQL database and Crystal reports can be used to create customer reports. 4. Vendor shall provide a full set of standard and custom reports prior to FAT, for City to review and approve. HUB Response: Complies fully. 5, Record documentation of all systems and components installed ("as built")— depiction of the actual installed equipment and cabling components, with configuration settings of each component/subsystem upon the completion of any acceptance test. Contractor shall update the most recent record drawings submitted as further changes occur in the field or as a result of a patch or upgrade to an installed system. HUB Response: Complies fully. 6. Describe your process for change control. HUB Response: Change Control Change refers to any deviation in original scope, deliverables, assumptions, responsibilities, terms of acceptance, or communications including status reporting which may or may not have impact on costs and/or schedules as originally defined and • agreed to. The purpose of the Change Control process is to effectively manage the City of Omaha, Nebraska 54 Installation & Management of PARCS HUB Parking Technology USA Inc. impact or requested changes to the project. The project will use Change Requests (CRs) to aid in the timely issue resolution and Change Control. Changes occur for several reasons;these can include customer requirements, unforeseen circumstances, or product substitution. Each change is analyzed for cost and schedule impact. The team will discuss the implications and track these changes. The customer will be notified of these impacts and approval will be required before proceeding. Each Change Order Request will be given an ID and tracked on the Change Order Log 7. Describe how software and/or hardware upgrades are performed on PARCS equipment located within the City. Who performs the upgrades? How frequently will they occur? How are they done to prevent revenue loss or downtime? Is there a rollback capability in case of issues? Will the vendor provide on-site support? HUB Response: Hardware Upgrades • Hardware upgrades will be performed by factory trained technicians on a scheduled day and time. Software Upgrades • Most software upgrades require a trained software engineer to perform to ensure that it is performed quickly and efficiently to prevent issues with future and current date. • Software support is mostly performed offsite and depending on the complexity, may require onsite support either by a technician or trained member of the City of Omaha staff • If the system is virtualized, a snapshot is taken prior to the update, otherwise conventional backups are performed prior to the update. 8. Provide a summary of your disaster recovery plans, describing how your system and support are designed to assure business continuity in the face of various scenarios, including power loss, communication failure, hardware malfunction, software defects, and other points of failure. The summary should include requirements for spares and expectations of City staff to handle any situation. HUB Response: VMware Data Recovery will provide a centralized management interface to enable backup and recovery of the virtual machines (VM) directly through VMware vCenter. • The entire inventory of VMs is automatically identified through VMware vCenter Server. • Wizard driven workflow is used to create, configure and schedule backup jobs • Multiple restore points for each VM are displayed to select a specific point in time copy to restore. • Automatically monitors VMs that are moved by VMware HA, VMware vMotion and VMware DRS so scheduled backups continue uninterrupted. City of Omaha, Nebraska 55 Installation & Management of PARCS HUB Parking Technology USA Inc. This configuration uses a combination of VMware high availability and 3rd-party Vision Solutions Double-Take to provide both local high availability and site recovery protection. Also, the configuration relies on NAS and VMware data recovery to produce granular restore points in case of DB corruption. This configuration provides many restore points to assist in getting the DB into a consistent state if event should ever occur. Theoretically, VMDR should never be needed, but exists as an extra layer of protection. In the event of a server failure, the system is configured for automatic failover to the servers will occur to the warm site. A system alert notifies the administrator that the server has been lost and failover occurred. HUB will work with the City of Omaha to develop the specific procedures to incorporate into this plan Equipment failover must be handled manually. The PARCS communication services must be manually started from the PARCS service control panel. The system can be restored to a specific restore point, in the event of database corruption utilizing VMware vCenter. City of Omaha, Nebraska 56 Installation&Management of PARCS HUB Parking Technology USA Inc. I1111 I11!J Section 13: Delivery and Storage Contractor shall be responsible for all material handling, including receiving deliveries at the City's facilities, and insuring all shipped items. Replacements for any items damaged during shipping shall be shipped to the City, by expedited means if requested, at no additional cost. The City shall provide the Contractor with a designated storage/staging area for PARCS equipment that has not been installed.The Contractor shall be prepared to describe in the Proposal the square footage of area required, and what is planned to be stored in the area. HUB Response: HUB Parking Technology will require approximately 2,500 feet of secured onsite storage for gates, ticket dispensers, express exits, message signs and other large and miscellaneous parking equipment prior to and during the installation of the new PRCS system. Equipment will be staged in this area and components such as intercoms,proximity readers will be installed by the HUB Installation Technician prior to installation of the Hardware in the lane. City of Omaha, Nebraska 57 Installation& Management of PARCS HUB Parking Technology USA Inc. H Section 14: Additional Questions Respondents shall respond to each question that is posed within this section. a) Will you allow other jurisdictions to procure a PARCS with the same scope of work, pricing, terms, and conditions as the contract with the City of Omaha? E.g., will you allow other jurisdictions to "piggy-back" on the contract? HUB Response: Yes, we will allow. b) Will you agree that the City is the owner of all data in the system, whether generated by the City, created as the result of a transaction, or imported from another source? HUB Response: Yes, we agree. c) Will you agree to a "Software Escrow" of ail source code plus documentation to allow the system to be re-created, to be exercised only in the event of vendor ceasing business or terminating support for PARCS? HUB Response: Yes, we agree. d) Describe in detail and provide a flowchart of the entire credit/debit card payment process from the time the card is presented for payment to the time the funds are deposited in the City's account: HUB Response: Non-EMV Process: s When a fee is required to be settled via a credit card, the card is inserted and the card details encrypted and sent along to the management station along with the amount required. s The management station receives the request and sends the request to a middleware platform residing on the server(Tender Retail) Tender Retail forwards the request to the payment gateway and awaits a response. s The response is returned via the reverse order to the originating lane device. s All credit card transactions occur in a PC/-DSS approved process. EMV Process: s When a fee is required to be settled via a credit card, the card is inserted into the EMV device. s The fee is sent to the EMV reader via a HUB gateway. s The EMV transaction is processed to the gateway. A response is sent back to the HUB gateway along with approval number and receipt details to be appended to the transaction receipt. e) Account for the elapsed time for each step and potential lag in deposits HUB Response: Each step of a transaction process occurs in milliseconds and an average time from credit request to approval is typically 2-3 seconds. This does not include customer interaction time and/or delays by others. City of Omaha, Nebraska 58 Installation&Management of PARCS HUB Parking Technology USA Inc Palm(' f) Include the name of the gateway processor (if using a third party) and the name of the gateway software (if the firm uses in-house software), along with verification that it is certified. HUB Response: Non-EMV process will utilize a middleware program, "Tender Retail". This software is approved for use by multiple gateways. The gateway will depend on the bank that the City of Omaha utilizes. g) List all subcontractors involved in each step (e.g., communications providers) HUB Response: Due to the fact that the civil work(Electrical,new wiring, concrete, network infrastructure ) will be handled by the City, We are planning to utilize HUB Parking Installation Team to complete the project. h) Include all other third-party equipment, services, and software HUB Response: Elastic VOIP intercoms/Axis Camera, Dell Server, Quercus LPR System. i) Identify all costs that are charged for credit card transactions, and the basis for the costs (percentage, sliding scale, fixed cost, or other). If none, then so state. HUB Response: None. We are not involved in collecting credit card transactions fees. The City will need to contact their credit card processor and find this information. j) List all card types that can be accepted in the PARCS HUB Response: All major credit card and debit cards can be accepted: Visa, MasterCard,Amex, Discover. k) Describe the authorization procedure during loss of communication ("offline") HUB Response: All card transactions are processed to let the customer continue with the transaction. These transactions are stored and processed when communications are re-established. Declined cards are tagged accordingly for reporting. Any loss of revenue due to a declined transaction would be at the City's expense. 1) Describe how the system prevents duplicate card transactions. HUB Response: Each portion of a card process has a maximum configurable timing that it will cancel a transaction and send a reversal out if it does not get a response. These timings are configured that they all work in harmony to ensure that an orphaned transaction is unlikely. m) Describe Hotlist/blacklist capabilities. HUB Response: All cards processed in either in online or offline mode are checked against a blacklist Entries in the blacklist are not processed. n) What are your plans for future releases? HUB Response: • 1MS ■ lunglePass ▪ Additional Interfaces to third parties City of Omaha, Nebraska 59 Installation& Management of PARCS HUB Parking Technology USA Inc. ,a E 'I L!J o) How are new releases and enhancements developed, and notification of availability made to your customers? HUB Response: New enhancements are derived by either customer specific requests or market trends. If yearly updates are opted for with a service agreement, you will be notified of these enhancements in the form of release notes. p) How often do you release product upgrades, and are the costs of upgrades included in the annual maintenance? HUB Response: We typically release major releases once a year q) Describe the provisions of your strategy for implementing new technologies that will prevent current applications and functionality from becoming obsolete or orphaned? HUB Response: All new devices are backwardly compatible with existing systems, ensuring new features are available to our customers. City of Omaha, Nebraska 60 Installation&Management of PARCS HUB Parking Technology USA inc. Pariciv Section 15: Users' Grouping a) Do you have a Users' Group or groups for your company's products? If so, list the contact names, phone numbers, website, and addresses. HUB Response: No. In our experience, user groups are not beneficial due to the customized nature of the PARCS application. Users across different organizations do not share the same commonalities that would make user groups helpful. h) Is there an active Users' Group for clients that have your products installed? HUB Response: No, we do not have. c) Is the Users' Group managed independently? HUB Response: N/A d) Is your company represented at Users' Group meetings? HUB Response: No, we do not have. e) Does the Users'Group hold an annual meeting for all members? HUB Response: No f) Where are regional Users' Groups meetings held closest to the City? HUB Response: N/A g) What role do Users' Groups or Users play in modifications to the product or the product's roadmap? HUB Response: N/A h) Can the cashier stations, express exit stations, and POFs combine multiple payment types for a single transaction? HUB Response: Yes, depending on the order of the transaction, coins and bills would need to be entered first, leaving the remainder of the transaction to be settled i) Describe the various rate structures (such as day rate, night rate, 24-hour maximum rate, individual day and weekend rates, and event rates). Explain how tariffs are computed for customers who arrive and depart during two different rate periods. HUB Response: When a customer arrives, the transaction is given an Identifier to what rate structure should be applied at exit. Within the rate tables rules can be used to have • Standard tariff increments • Conditional computations based on time entered and exited j) Does your system retain all programmed configurations, customizations, business rules, screen layouts, and reports when software updates are applied? HUB Response: Yes, it does. City of Omaha, Nebraska 61 Installation& Management of PARCS HUB Parking Technology USA Inc. lw.s 9 is k) What other features, capabilities, or functionalities do you recommend the City of Omaha should consider for its PARCS? HUB Response: Our cost proposal includes the cost for integrating with PARIS Monthly Accounting System that is currently used by Republic Parking. This is an excellent auditing tool that will eliminate the need of manual audit. 1) Are you willing to make software modifications to provide functionality that does not currently exist in the system, and how will you support those modifications? HUB Response: Yes, we will. Currently, we have over 12,000 installed PARC systems across the globe, The reason for this unprecedented growth is simple: We don't ask the customer to adapt their operation to our system; we ask how we can adapt our PARCS to theirs. m) Have you visited the City's current facilities to be able to provide a qualified response should your firm be invited to respond to an RFP. HUB Response: Yes, we did. City of Omaha, Nebraska 62 Installation & Management of PARCS HUB Parking Technology USA Inc i arknc Imil Ula Section 16: System Overview System Overview The City of Omaha system will consist of a System Server located in a secure server room and will provide the basic functions of verifying access control, and monitoring alarms. Peripheral Devices Peripheral devices, such as lane or payment devices, will be networked via TCP/IP to the local network switch and then to the ZMS Server. Network Devices All network devices will be connected to a switch via TCP/IP. ZEAG Management System Software Functions (ZMS) ZMS is a user friendly interface for complete control of the group of networked facilities. ZMS is configured and operated with a variety of application modules. Each application module is protected with an individual password. Therefore, each user profile includes a login name and password. The user must log into the system by entering login name and password for each module launched in the ZMS system. The level of access an operator has to the various features in the application modules depends on the settings defined for the operator's user profile. The main application modules for the user are: • ZMS Alarm Management(equipment monitoring) • ZMS Season Parker Administration (contract parkers) • ZMS Reports and Statistics (over 100 standard reports included) • ZMS Credit Cards System Architecture A client / server architecture distributes programs and data over different machines, i.e. server and PCs.The advantage of this concept is that the system is scalable and may be expanded at a future time. In principle, programs and data can be distributed freely on a number of machines. In ZMS they are distributed as follows: Server: Main database Internal surveillance tasks • Communication with substations Local buffer database from/to peripheral stations Credit card clearing (this can also run on the server) User interface for operations, reports, administration etc. City of Omaha, Nebraska 63 Installation &Management of PARCS HUB Parking Technology USA Inc. 1 5149 k.1 Alarms (Equipment Monitoring) The Alarm Management Module (Alarms) is the primary tool for controlling parking operations. It allows easy access and remote control to the ZEAG peripheral equipment, such as Entry Stations, Exit Stations, Pay Stations, etc. The main features of the Alarm Management Module are: • Real-time information on incoming status and alarms for all peripheral stations o Synchronizing Date and Time Settings: For the parking system to work correctly, it is essential that all components in the system have the same date and time. The ZMS system, as master, automatically synchronizes date and time settings for all peripheral stations on an hourly basis (at the end of each hour). Synchronization of all peripheral stations may also be processed on request. • Remote control of, and access to, the peripheral stations • Occupancy, counting and status control • Ticket tracking o Parking transactions are linked to the unique ticket number. Therefore, a ticket can be traced in the parking system by gathering information on transactions referring to a specific ticket number. It is possible to detect whether a ticket or card has completed the parking procedure and has passed the exit, or, if not, at which point of the procedure it stands. • Remote issue of lost ticket o The Extended Lost Ticket function enables the operator to select from different rates for the replacement ticket, depending on the actual scenario. The request for the rate is sent to the specified peripheral station where it is calculated. The peripheral station then sends the calculated rate back to the Alarms desktop, where the operator can release the replacement ticket for production on the requested payment station. • Search and management for cardholders and transactions • Transaction log book management • Direct execution of emergency procedures (fire alarm) • Optional CCTV (Closed Circuit Television) and intercom integration Alarm events are stored and recent events can be viewed from the "Show Log" or the reports can be used to view historical events. Email Notifier: It is possible to send automated, real time alert notifications via text and email to specified recipients (optional). The specific alarm events and recipients to whom these alarms should be sent are programmed into the ZMS system. Communication Status: The communication status of peripheral stations is queried by constant polling. The alarm occurs if the peripheral station is switched off or fails and communication goes off-line. If communication fails, this may be an indication of a wrong address in the peripheral station. City of Omaha, Nebraska 64 Installation & Management of PARCS HUB Parking Technology USA Inc. ShvicFx., I- 1 U SPM Admin (Contract Parkers) The main feature of the Season Parker Administration Module is the administration of the facility Contract or Monthly Parkers. • Contract parker access control • Customer management and administration • Group and pool management and administration • Card management and administration • Reporting • Data search • Data import and export • Handling of contract parker access incidents reports Reports The Reports Module allows the creation of a great number of management reports and statistics. The system has multiple reports with many filters that let the customer obtain the information in multiple formats. The filters typically comprise of Date, locations and machines. All reports can be printed, saved to PDF or Excel as standard. The reports are written with the industry standard crystal reports with the data available from the SQL database. Custom reports can be written by the customer with data extracted form a Database views. However certain data may not be available for these custom reports due to PCI security requirements. Types of reports include: • Financial reports • Movement reports • DP/WP cards reports • Occupancy reports • Content of MPS reports • Shift statistics • Error statistic • Data export into Windows standard applications City of Omaha, Nebraska 65 Installation& Management of PARCS HUB Parking Technology USA Inc. I'.;Y.I.Kj. HL!JB Standard Available Reports • All Credit Card Payments by Card • All Credit Card Payments by Company/ Company Day/Station • All Credit Card Payments by Day I • Cash Audit • Cash Station Statistics (Daily) • Cash Station Statistics (Manipulations) I• Credit Card Payments • Current Cash Station Statistics • Current Money Statistics I • Current Shift Report • Midnight Money Statistics • Movements All by Day by Station • Movements All by Hour by Station { • Net Fees by Station (No Cc)� i I- • Net Fees for DP by Station ! • Number of Payments by Tariff By Station Day F• Pay merits by4 • Previous Shift Report l • Season Parker Movements by Card • Shift Status Changes • Shift Summary • Validations by Car Park • Validations by Site ; • Validations by Station Validations (Cashier Stations Only) ' • Credit Card Payments Live Confirmed • Duration • E Counting. Miscellaneous i,• E-Counting: Movements — • E-Counting: Occupation (Extended ) • Lost Tickets/ Entry Tickets Shift Report '1 • Money Refill Report • Movements By Hour By Station • Occupancy By Car Park By Hour I • Occupancy By Day • Occupancy By Hour • Safe Changes l • Season Parker Movements • Season Parker Movements (WithI • Season Parker Movements By Card (With Groups) Groups) • Season Parker Payments . • Season Parker Presence • Season Parker Sector Overtime • Season Parker Transactions • Ticket Group Park Time Statistics Per Car Park • Access Violations • Cash Payments by Station oy Time • DP Card Last Usage Ran e • DP Card Range Presence • Cash Amount Entries/ Exits ByDay_ • E � • _ Entries 1 Exits By Hour • Equipment Status • Free Parking • Loci Entries (With Type Selection) a • Manual Gate Openings • Parker Data Transactions • Return Unit Changes _ • SPM Block/ Unblock Cards • SPM Configuration (Order By Card Holder) • SPM Configuration(Order By Customer) SPM Configuration (With Customers Creation Date) • Credit Card Payments Confirmed • Credit Card Payments Outstanding Summary I Report • Credit Card Payments Without Stat,on • Credit Card Presence Acknowledge City of Omaha, Nebraska 66 installation& Management of PARCS HUB Parking Technology USA Inc. , H U B • Declined Credit Card Transaction Outstanding Report • E-Counting: Usage • Failure Report • Occupancy By Car Park By Darr• Car Park Configuration (Order By • Car Park Configuration (Order By Car Location) Park) • Car Park Configuration (Order By . Ticket Entries/Exits Station) _ E • Ticket Group Park Time Statistics Per • Ticket Group Park Time Statistics I __ # Installation • Ticket Group Statistics Ticket Presence • Ticket Statistics (Daily) • Communication Loss (Location • Communication Loss (Polling Group Selection) Selection) • Credit Card Payments(Vali-Mark Only) • Daily Parking Duration Of A DP Card • DP Card Presence • DP Card Range Transactions • DP Cards Reprogrammed • DP Cards Sold/Programmed • DP Card Transactions • E-Counting: Differences • E-Counting: Frequencies • Entries/Exits By Month • Entries/ Exits By PH Number By Day • Entries/Exits By PH Number By Hour • Entries/ Exits By PH Number By Month • Entries/Exits By PH Number y Week • Entries/ Exits By Week • Failed Entries/Exits By Day • Failed Entries/ Exits By Hour • Failed Entries/Exits By Month • Failed Entries/ Exits By Week • Fixed Entries • Card Range Transactions • Location Statistics • Log Entries • Lost/ Entry Tickets Sold • Lost/ Entry Ticket Usage _.e____� • Park Time By Day • UsersCredit Card Payments Batch Confirmed • Database Cleaner Log • Declined Credit Card Transaction Successful Resubmission • Equipment Service(Car Park Selection) • Equi ment Service (Location Selection) - Equipment Service Summary (Car Park • Equipment Service Summary (Location Selection) Selection) • Car Park Configuration (Order By . Rebates By Day Substation) i • Table Documentation (Order By Name) • Table Documentation (Order By Type) Credit Cards The Credit Cards Module serves for managing credit card presence lists, white lists and blacklists. Emergency Operation If there is a situation in which the head end system is offline, shut down or not communicating with the lane equipment, the system will continue to function with the exception of credit cards. City of Omaha, Nebraska 67 Installation& Management of PARCS HUB Parking Technology USA Inc. Internally, the ZMS clearing interface is split into two programs. One is used for real-time, on- line clearing. The Credit Card Module can handle multiple clearing transactions simultaneously. Typically, it is installed on the substation(s) to enhance performance and redundancy. It may also run on the server or a workstation. The Credit Card Module provides functions to create and maintain the following: • Black list • White list • Access times • Special days :n , , • Card definitions ►AMKWAnNG ORGANIZATION • Credit card presence The Credit Card Clearing Module is very flexible and allows the definition of minimum and maximum amounts for accepting credit cards, floor limits, number and time of retries, etc. E-Counting The E-Counting module is used for detailed car park counting.The module provides the operator with a detailed overview of the presence of various customer groups. The counting module has a built-in SPC (Stored Program Controller) enabling it to react to inputs and counters and to trigger outputs or sequences of outputs. The main functions of the E-Counting Module are: • Filtering of information from the parking peripheral stations • Linking filtered information with logical AND/NOT statements • Counters can be cascaded to sum counters • Storage and graphic display of counter values for statistical purposes • Counter management log book • Automatically and manually activated outputs • Timer and delay elements for time-dependent actions • Data integration for Space Availability Signage The Parking Space Count System is a standard module built into the ZEAG Management System. All counts are sent to the database where rules depicted in the configuration, count lane information and are used to create area counts. City of Omaha, Nebraska 68 Installation&Management of PARCS HUB Parking Technology USA Inc. xh1xl New User Interface HUB Parking Technology is nearing the roll-out date for our new user interface: �: x JMS is a cloud-ready,web-based ParkingManagement System which is easyand Ma Y 9 Y 4._- user-friendly. If installation occurs prior to the roll-out date, we will update and enhance your system to!MS at no additional charge. JMS will integrate the application logic and the communication protocol of ZMS (ZEAG Management System)which has been tested and successfully used for over 25 years. This ensures high reliability of the system and integrates a long expertise in a new, state-of-the-art system. JMS is an extremely scalable solution, ideal for both single sites and multiple sites. Each single site would be managed by JMS LOCAL and the JMS CENTRAL would ensure all operations inside a multi-parking scenario at the central control desk located in your office.Access can be achieved through any mobile device (optional with add'I licensing fees) or a simple PC connected to LAN/WAN/internet. Modern User Interface Janus Management System (JMS) is an intuitive and user-friendly web-based parking facility management solution.The "tile-based" user interface design allows you to manage multiple parking facilities from a central control center with complete visibility into the operations at each location. It is highly scalable and perfectly adaptable to any type of installation,from the smallest to the most complex projects with high traffic levels ilik JMS Central User Web Client, _s ,,fuser rt4*, a tient A V 1111 1111111 It 1,_s r_I - — II III Peripherals in Parking n° 1 Peripherals in Parking n° 2 Peripherals in Parking n° 3 City of Omaha, Nebraska 69 Installation&Management of PARCS HUB Parking Technology USA Inc. B With JMS, parking operators can access JMS from workstations and mobile devices that are authorized to access the system via a web browser. Main Features • Web-Based Application: it can be used anywhere and anytime through an Internet browser • Mobile App: (optional) available in order to grant the best possible user experience to smartphone and tablet users • Cross Platform: JMS runs on several operating systems such as Linux, Windows, Mac OS, IOS, Android rR • Modular: c Multitenant: a single instance of the software (Janus Central) runs on a server(or on multiple servers), serving multiple client organizations (tenants). o Cloud Option: allows you to manage the entire system better and in an easier way (less hardware, one single instance and DB) • Scalable and Reliable: JMS` structure can be scaled both horizontally (adding more servers) and vertically (adding more CP, RAM, disk space), so it adapts perfectly to small and huge installations. The system is always up— the infrastructure supports redundancy and ensures high reliability. Digital Signage JMS also offers the possibility to enhance, inform and improve your business performance through a customized digital signage solution. Deliver a sophisticated digital showcase for information, products, events, advertising and more through any screen display in your network (Pay Stations; VMS displays, dedicated videos, etc.) turning them into a revenue generating tool, providing added functionality and ROI acceleration benefits and managing it easily, quickly and centrally with JMS. City of Omaha, Nebraska 70 installation& Management of PARCS HUB Parking Technology USA Inc H r'a ttrxta Main Dashboard • All front-end functionalities can be accessed directly from the main dashboard, enhancing efficiency and ease of use. • By clicking on the tile,the user gets to a deeper level of information and can get back quickly and easily in the same way • All alarms and notifications can be seen instantaneously and constantly (they are located in the function bar), allowing an immediate action. M S. ' ilir re Parking Structure View Complete and detailed status of all parking facilities and peripherals IIIIIIIIIIIIIIIIIIIIIIIIMIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII Monitonrng " Sector 1 0 a 0 S. PARQUBE ....._._ - • rorr);9•c A .Era t r , {Eu} 01104/201414:18 PARQUBE APS.ParQubr Mapper 3empty 01,/ 201414 2/.PAS fledge zD1 . ubiRit a@t nsive c re-;+-, 01/04/2014 14:28 PARQUBE APS-ParQobe,hopper 1 empty 01/04'201414'28..PARQUBE APS-ParQube,Hopper 2 empty 01/04/201414:28. PARQUBE APS-ParQube,Hopper 3 empty a 01/041201416;07 PA tQURE DoRet Al Q'Ibe is n r sp0naive - 01/04/2014 16.09 PARQUBE Cassa Autotnatice,Pay-station door sen ,: .:, 01/04/201411832,. PARQUBE Device APS46,1 trDCiSnottl unvve u: 01/04 r2p1416:32. PARQUBE APS-ParQube,PAY.STATIQN CLOSED 01/04/201 4 16:33 PARQUBE APS-ParQube.Hopper 1 empty 01/04f2014 16:33_-PARQUBE APS-ParQube,Hopper 2empty 0;104/2,014 i6.13 PARQUBE APt-ParQube,Hopper 3empty `e,,,,'} 41/04/20141634.PARQUBE Device.APSParQutletsnotresponsive "'"C A 101104/201417.20 PARQUBE Device APS-ParQubeisnot responsive City of Omaha, Nebraska 71 Installation& Management of PARCS HUB Parking Technology USA Inc. rHrJ H B Lane Devices 4" Device Information into 4�a`'t 'hx" rr� 3, ; Device Detail 1MS' GUI allows the complete view and monitoring of all standard activities that a parking manager should analyze for each specific device and peripheral. X � f } � 1. • r � . City of Omaha, Nebraska 72 Installation & Management of PARCS HUB Parking Technology USA Inc L!.I Multiple Sites . .... .... .. .. .. . Parking Structure a . .� -- mod= t -F, .. 's Kttn i,?' S o• -�,,t- **'m .t ¥ . . -x`i Iii ,-.; , Management Station iiiiiiiiiiiiiiiiimmimiiiiiiiiiiimiliiiii OParking Structure ti City of Omaha, Nebraska 73 Installation&Management of PARCS HUB Parking Technology USA Inc. Platform and Devices , IIIAc. �^1Nindaws'8 j': 'os 4 . . . ..... Eh wimp& • o rww r r 1 yr.#rr k:uY. t «(i , , ye gyp' t , .7 mi. 4) s City of Omaha, Nebraska 74 Instaiiation & Management of 13ARCS HUB Parking Technology USA Inc, JMS Benefits • Boost operational performance and improve process efficiencies without adding head count • Ensures 24/7 system and data availability • Simplifies your system management and business processes • Robust user access controls to manage who has access to information • Highly configurable and scalable to meet all business requirements • Multi-user, multi-car-park and multi-equipment capability • Provides flexible reports, wide process control and real-time business performance visibility • Rapid access to data and information improves customer response times The features available through JMS are exclusive to our system. Although not a requirement for the City,the Janus Digital Signage (JDS) option is exclusive to our system as well. Any new process and/or workflows the City will need to adopt in order to use the HUB system will be determined via our System Configuration Document (SCD) following the Notice to Proceed (detailed in Chapter 11). Entering the Facilityle The ZEAG Lane Entry Station (LE) is used to control the entry and access of the parking facility by a variety of parker types. Each LE station is equipped with an integral intercom station and proximity card reader. ZEAG equipment allows for magnetic stripe or barcode technology ticket issuing and processing. Each Lane Entry Station (LE) will be equipped with the 2D ValiScan barcode reader. This will allow for 1D(standard) and 2D (QR code) barcode reads. The LE, and all ZEAG, devices receive updated operating system and .' application software from the server over the network. The Management System server pushes information out to each device and then verifies that ', all programming was uploaded. Transient Parkers will either push an illuminated flashing button and be issued a ticket with the time, date, and machine ID encoded on the ticket or insert their credit card. Upon removal of the ticket or credit card read, the device will send a signal to open the gate. Once the parker crosses the closing loop, the gate will close. City of Omaha, Nebraska 75 Installation& Management of PARCS HUB Parking Technology USA Inc. If the parker backs out of the lane, the ticket will be retracted and sent to the discarded ticket bin and the transaction will be logged as a Voided Ticket and the gate will close. If the parker pulls out the ticket and then backs out, the ticket will be logged as a Back Out Ticket and the gate will close. If the parker pulls the ticket out, the barrier gate will open. The barrier will continue to stay open as the parker passes over the safety loop. Once the barrier arm returns to the normal position, the transaction will be logged as an Entry Transaction. Contract Parkers may enter the facility by presenting their assigned proximity card to the proximity card reader (with anti- passback feature) on the face of the LE. A beep will indicate that the card has been read /authorized and a signal will be sent to open the gate. The ZEAG Lane Exit Station (LX) allows for payment with credit card, paid ticket from a POE or validation at exit. Each LX station is equipped with an integral intercom sub-station and proximity reader. Each Lane Exit Station (LX)will be equipped with the 2D ValiScan barcode reader. This will allow for 1D (standard) and 2D (QR code) barcode reads. The customer with an entry ticket will enter the exit plaza and the ZEAG Lane Exit Station (LX) illuminated display and/or voice annunciation will say "Please Insert Ticket or Credit Card". The parker will insert the ticket they received upon entry and the LX will display the amount due. The LX will display "Please Insert Validation or Credit Card". The customer will insert his credit card and when the fee is satisfied, the credit card will be returned, followed by a receipt printed on a ticket, and a signal will be sent to open the gate. If a credit card was used at entry, the same card will be inserted at the exit. The device will display the amount paid, a receipt will be issued and the credit card returned to the customer. Once the parker has traversed entirely over the safety loop, the gate will close. Parkers with validations will insert their entry ticket into the LX. The fee will be calculated and the display will show the fee due. The customer will then insert the validation or scan it at the ValiScan Barcode Reader, the fee will be recalculated, display the fee due and prompt the parker to insert his credit card. Once the fee is satisfied and the customer takes their ticket/receipt, the station sends an open signal to the gate. The HID Proximity Reader will be installed inside the ZEAG Lane Exit Station (LX) to provide access control for contract parkers. City of Omaha, Nebraska 76 Installation& Management of PARCS HUB Parking Technology USA Inc. RYICLAS, , .H B In order to prevent queuing at exit, parkers may pay for their parking prior to returning to their vehicle and pay at an Automatic Paystation (Pay-on-Foot). The ZEAG Automatic Paystation (APS) can accept multiple types of payment: coin, note, credit/debit card, validation. It will dispense change in coin and/or note. Each Automatic Pay Station (APS) will be equipped `` with an intercom substation and the 2D ValiScan barcode reader. This will allow for 1D (standard) and 2D (QR code) barcode reads. �. Transient Parkers who entered the parking facility by taking a ticket, will insert that same ticket into the APS prior to returning to their vehicle. The fee due will appear on the display ,. , and the Parker will satisfy the fee with cash, credit card, debit card and/or validation. Once the fee is satisfied, the paid ticket will be fy, returned to the parker as well as a receipt (optional). A programmable grace period will >4 allow the parker to return to their vehicle and R.` exit the facility. F h. The ZEAG Automatic Paystation Cashless (APC) is our credit card only pay-on-foot paystation. The payment process is the same as with the APS with payment accepted with credit cards, debit cards and validations only. The ZEAG Fee Computer (FC) is a manned exit lane payment station dedicated to the revenue control processing, management and reporting of all transient transactions at the exit lane cashier booth.The K FC Fee Computer allows transient parkers to pay parking fees with coin, note, credit/debit card and validation. The ZEAG Fee Computer FC may also be configured as a Central Cashier Station. Transient Parkers exiting the facility will surrender their entry ticket to the cashier for manual processing via the Fee Computer (FCXR). The cashier will insert the ticket into the Desktop UCD unit. The Fee Computer will calculate the required fee and display the fee to the cashier on the touchscreen and display the fee to the Parker on the Fee Display. The cashier will insert and/or scan any validations from the Parker and the Fee Computer will recalculate the fee. The Parker wil! pay with either cash or credit/debit card. Once the payment is satisfied,the Fee Computer can print the receipt automatically or if requested. City of Omaha, Nebraska 77 Installation&Management of PARCS HUB Parking Technology USA Inc. ,xScx3 H The barrier will immediately open. Once the Parker has traversed entirely over the safety loop, the barrier will close. Validations F ' ; 1 The Coding Station is a "back-office" station that If allows administration staff to create batches of encoded ,i-, - = '1 tickets and cards such as discount tickets, day/week passes, etc. It is ideal for creating multiple tickets for ishopping center discounts and visitor tickets for r business centers, tradeshows, conferences, conventions and hotel stays. One of the benefits of producing bulk validations is that they can be pre-sold before they are used. VOIP Intercom Secure Voice Over IP Intercom will interface with the City of Omaha' existing Cisco Call Manager and meets the specification included in the RFP document. When a customer requires assistance, the customer presses the help button on the lane device or pay station. The attendant answers the call and enables communication with the customer. The attendant will have the ability to activate the gate remotely or send multiple rates by the dick of the mouse on the computer or phone key pad. City of Omaha, Nebraska 78 nstaltation & Management of PARCS HUB Parking Technology USA Inc. ,,,,„, iii H HUB Parking Pro M Barrier Gates Parking Pro-M barriers were specifically designed for highly frequented applications. The Parking Pro-M barriers do not only offer fast opening times, long-life cycle, reliability and quality. Furthermore, they amaze with extraordinary design, extremely low operational costs, easy handling and almost maintenance free technology. ROBUST AND RELIABLE t E , iiii Universal Card Reading Device (UCD) Feeder Unit Escrow Unit One of the many attributes of the ZEAG range of equipment that allows for years of reliable service is the quality of our inner components. The Universal Card Reading Device (UCD) is the ZEAG ticket transport mechanism. It is made of stainless steel and therefore has a high tolerance to environment variances and customer abuse. All serviceable modules (UCD, Feeder Unit, Escrow Unit) can be removed from the equipment without the use of tools. All modules are interchangeable within different types of equipment. City of Omaha, Nebraska 79 Installation& Management of PARCS HUB Parking Technology USA Inc. n s�yt B Section 17: Key Personnel Don Wilson, PMP Director of Project Management, Program Manager Summary Don Wilson is a highly skilled and experienced Project Manager and Director of the HUB Project Management team. A proven leader in delivering successful project implementations, Don has over 15 years of project management experience including: managing parking installations, HR, Payroll, time keeping, benefits and applicant systems for large, high profile and complex organizations. Don has proven experience in all aspects of program management including initiating, planning, execution, monitoring and controlling and closing. He has successfully led several large and complex implementation projects. Don also directs the entire project management and installation team and is responsible for introducing project management best practices to the project management team as well as providing project oversight. Don earned his PMP certification in May of 2006 and is a PMP in good standing. Achievements ■ San Antonio International Airport. San Antonio, Texas: o Project Manager a Initiated, planned and lead the project. Project began 10/12 and was completed 7/14. • Ci f of San Antonio. San Antonio, Texas: o Project Manager o Planned and lead the project. Project began June 2010 and installation was completed in 2012 . c Charleston International Airport, Charleston South Carolina: o Project Manager o Initiated, planned and led the project to install the License Plate Recognition system. Project began 4/12 and was completed 1/13. c Atlanta Hartsfield Maynard H.Jackson International Terminal Atlanta, Georgia: o Project Manager o Initiated, planned and led the project. Project began 10/10 and was completed 5/12. c Washington Reagan National Airport, Washington,. D.C.: o Project Manager 0 Initiated, planned and led the project. Project began 10/10 and was completed 4/13. • Fort Lauderdale-Hollywood Airport, Fort Lauderdale, Florida: o Project Manager .0 Successfully led several initiatives including: SunPass AVI integrator., Dynamo:: Signs implementation and LPR pilot installation. City of Omaha, Nebraska 80 Installation& Management of PARCS HUB Parking Technology USA Inc. rAskatg .r Colin Wilson Product Manager- ZEAG EXPERTISE& EXPERIENCE: 1986 -1992 Service Technician, Parking Technology, United Kingdom Service Install and commission Parking Systems 1993—1999 Southern Service Manager, Parking Technology, United Kingdom Responsible for Customer Support in the southern UK with over 22 service technicians 1999—2004 Project Manager/Operations, Parking Equipment Services, USA Setup service technicians at MSP and head office Assist O'Hare Site Manager with technical issues Project Manager for the revenue control equipment at MSP (1999/2000) Commission equipment at O'Hare Airport, G Lot Project Manager for commercial AVI System Hardware at McCarran Airport at Las Vegas 2005— Present Technical Manager Service Manager Project Manager for the Commercial AVI System Hardware at MSP Airport (MAVIS) installation of equipment at MSP (2005) Project manage MSP upgrade to renew all revenue control equipment (2012) Project manage local software development Produce development requirements for corporate head office development Assist Sales Department with technical requirements and applications BASE LOCATION: Bloomington, Minnesota, USA EDUCATION: Acton Technical College— Production Engineering Degree RELEVANT PROJECTS: On-site Manager responsible for manufacturer servicing at Chicago O'Hare International Airport (1998) Project Manager MSP International Airport installation at Terminal 1 (1999-2000) Project Manager MSP International Airport installation at Terminal 2 (2002-2003) Project Manager MSP International Airport upgrade (2011-2012) Technical Manager: Responsible for technical support and internal project development (2004-Present) Project Manager for commercial AVI system hardware at Las Vegas McCarran Airport Project Manager for the commercial AVI system hardware at MSP Airport (MAVIS) (2005) Project manage local software development Produce development requirements for corporate head office development City of Omaha, Nebraska 81 Installation& Management of PARCS HUB Parking Technology USA Inc. HII 1 Rich Bartolowits Lead Installation Technician Summary Rich is a highly skilled and experienced Project Installation Technician and has over 17 years of experience in installing and maintaining PARCS equipment. Rich has been responsible for successfully completing many parking installation projects and excels in highly complex and challenging project environments. Rich has proven experience in all aspects of PARCS installations including: Entry and Exit hardware, AVI, License Plate Recognition, License Plate Inventory, Intercom communications, Access Control, Space Counting and related components. Rich is also skilled at configuring the WebPARCS application and understands the proper set-up and troubleshooting the hardware and software configuration. Achievements • Cleveland Hopkins International Airport o Installed PRCS equipment including: Entry and Exit Equipment, Intercoms, Cashier Booths and Fee computers, all fiber configuration from 485 communication and project management of additional lots and on site reconfiguration due to consumer changes • Pittsburgh International Airport: o Factory Acceptance Test set-up. Project included entry and exit equipment, cashier fee computers and programmable lane control signage, all with fiber communication • Pittsburgh Parking Authority: o Lead and installed project. • Washington Reagan National Airport Washington, Q.C.: o Assisted in Installing PRCS equipment including: LPR, AVI, POF stations, Space Counting, Parking Reservation System. Project began 10/10 and was completed 4/13. • Cleveland International Sheraton inn: o Installed PRCS including: Entry and Exit Equipment, Cashier Booths, Pay in Lane equipment, Hotel parking/fee integration system, and system server and network replacement and configuration. • University of California: o Installed PRCS equipment including: Entry and Exit Equipment, Intercoms, POF stations, custom intercom setup, project management of multiple lots with AVI • Parkway Corporation.; o Multiple site intercom installation and configuration to include out of country sites in order to develop a single command center giving full control of equipment to one location, included installing, programming and coordination of multiple sites with different departments • Justice center, Ft. Lauderdale: City of Omaha, Nebraska $2 Installation& Management of PARCS HUB Parking Technology USA Inc. i'aakingJ HL!JB o Installed AVI and tra is control with sonic lane control and space signage as well as outdoor signage, configuration and control from a central location for multiple locations. Bill Bouthilet Senior Field Engineer and Service Supervisor Summary: Bill is a highly skilled and knowledgeable hardware engineer and has been a parking professional for 35 years. He has extensive experience in installing, maintaining and providing technical assistance for HUB PARC systems including ZMS management software. His responsibilities include installation, testing, equipment terminations, commissioning and system handover. Licenses/Certifications: State of Minnesota Power Limited Technical License Achievements • MSP International Airport o Tested and commissioned commercial AVI system hardware (MAVIS) o Installed, tested and commissioned PARCS for MSP International Airport upgrade (2011-2012) o Installed, tested and commissioned PARC for Quick Ride Ramp Addition, completed March 2015 o Ongoing maintenance and support • Alatus LLC o Installed, tested and commissioned PARCS in 4 facilities, linked to a central office • City of Madison o Responsible for software installation, testing and commissioning the software upgrade (2010) o Responsible for City staff hardware and software training o Ongoing maintenance and technical support o Worked with the City of Madison staff for six years • Allied Parking o Responsible for operator shift of 3 of Alatus facilities to Allied Parking o Installed, tested and commissioned PARCS in additional garage (Mayo Clinic Square)and linked to existing facilities to central office City of Omaha, Nebraska S3 Installation &Management of PARCS HUB Parking Technology USA Inc. H E3 Section 18: Cost Summary Bid Submission Sheet I CONTRACTOR NAME: HUB Parking Technology USA Inc. Contractors are expected to complete the Cost Summary Bid Submission Sheet. Every proposal must include this sheet(or an exact replica) to facilitate proposal evaluation. This is a requirement that will not be waived. Est.Quanti y Description Unit Price Total Cost l 1 PARCS Server/Software j $ 42,445.00 i $ 42,445.00 1 Credit Card Server/Software ! $ 4,500.00 $ 4,500.00 14 I Local Controller (If Required) ! $ 3,078.23 1 $ 43,095.22 1 6 Ticket Dispenser/Entry Verifier j $ 12,826.00 $ 76,956.00 9 1 Exit Verifier/Pay-in-Lane I $ 12,592.80 $ 113,335 20 30 T Parking Gates $ 2,958.40 $ 88,752.00 2 Fee Computers 1 $ 10,228.56 $ 20,457.12 1 P.O.F. Terminal (Full Service) ! $ 29,791.30 $ 29,791.30 2 i P.O.F. Terminal (CC Only) $ 19,615.30 $ 39,230.60 L. 30 Proximity Card Readers $ 229.55 $ 6,886.50 1 It Networking Costs I $ 127,269.00 $ 127,269.00 1 3-Year Warranty and Service Contract Including ; $ 70,000.00* $ 70,000.00* Parts and Labor for 3 Years Total—I- $ 662,717.94 Any Additional Costs Listed Below wW Secure VOIP Intercom System with Elastic 35 Server/Axis VOIP_ Cameras with NVR $ 1,934.00 $ 67,690.00 30 Quercus LPR System (cost per lane) including LPR $ 8,156.76 $ 244,702.80 1 ZEAG Coding_Station (Mass Encoder) $ 8,685.37 ' $ 8,685 37 1 Integration with Pay-By-Phone: Passport, $ 5,000.00 1 $ 5,000.00 Parkmobile or similar 1 Integration with PARIS Monthly_Account System . $ 5,000 00 $ 5,000 00 6 Open/Full Sign Entry Lanes $ 774.02 $ 4,644.12 30 Open/Closed Single Face LED Sign - 14.18x2.5 $ 846.42 $ 25,392.60 Exit Lanes 1 HUB Event Management Module - Special Event $ 5,833.33 $ 5,833.33 Pre-Paid/Pay At Entry Module 1 HUB Web Validation Module (up to 10 accounts). $ 5,000.00 $ 5,000.00 NOTE: $50/mo Hosting Fee is Not Included ' EMV Card Reader Ethernet Converter/Key 8 C Injection-ZEAG Enty Station (LE) and Fee $ 1,525.71 $ 12,205.68 I Computers EMV Card Reader Ethernet Converter/Key Injection 12 ZEAG Exit or Automatic Pay Station (LX/APL) $ 2,240.00 $ 26,880.00 1 Freight $ 2,500.00 $ 2,500.00 GRAND TOTAL $1,076.251.84 City of Omaha, Nebraska 84 Installation & Management of PARCS HUB Parking Technology USA Inc H B S NOTES: • The Network Cost above includes installation. • Civil work (electrical wiring, conduit, network infrastructure) is not included in the installation costs. This can be included under a separate agreement. • The proposed warranty cost above includes quarterly PMs with required parts repair/replacement, remote software support and updates. OPTIONAL Systems Cost (including equipment installation) 1. Ticketless Monthly Parkers LPR System/ LPR with paid tickets at the exit-Part of the our LPR System which is included in the Cost Summary Bid Submission Sheet I. 2. Cashier Station CCTV-Audio/Visual Functionality(to be installed at the two cahier's booths) 2 Cashier Station CCTV-Audio/Visualstem including NVR $ 9,500 1_Sy $19,000.00 City of Omaha, Nebraska 85 Installation&Management of PARCS HUB Parking Technology USA Inc. }_FH B Section 19: Appendix Signed Addendum 1 Signed Addendum 2 UL Certificate Sample Reports HUB Standard Technical Assistance and Maintenance Agreement Product Literature City of Omaha, Nebraska 86 Installation& Management of PARCS HUB Parking Technology USA Inc. ltarkstct ; }HUB Appendix 1 SIGHED ADDENDUM 1 City of Omaha, Nebraska Installation &Management of PARCS HUB Parking Technology USA Inc. 95 DOUGLAS COUNTY PURCHASING DEPARTMENT 1819 FARNAM STREET 902 CIVIC CENTER OMAHA, NE 68183-0902 PHONE(402)444-7155 FAX(402)444-5423 May 12, 2016 NOTICE TO BIDDERS: REQUEST FOR PROPOSAL ON City of Omaha - Installation and Management of Parking Access Revenue Control System (PARCS) Original Bid Opening Date: Wednesday, May 25, 2016, at 11:00 a.m. CST REVISED BID OPENING DATE: Wednesday, June 8, 2016, AT 11:00 a.m. CST ADDENDUM #1: 1. The bid opening has been extended to Wednesday, June 8, 2016,at 11:00 a.m. COST. END OF ADDENDUM ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY SIGNING BELOW AND RETURNING THIS SHEET WITH YOUR BID. I) 7---- '"---- n L .... _}:---- a—A.-4G-- a ' A. Andersen -Assistant Purchasing Agent City of Omaha / Douglas County Purchasing Department Name of Firm /iV/2" ,,-/ f- ,1.�%` ii`J4-,i.' v f r Signed /�� f / A / Title Appendix 2 SIGNED ADDENDUM 2 City of Omaha, Nebraska Installation& Management of PARCS HUB Parking Technology USA Inc. 96 DOUGLAS COUNTY PURCHASING DEPARTMENT 1819 FARNAM STREET 902 CIVIC CENTER OMAHA, NE 68183-0902 PHONE(402)444-4954 FAX(402)444-4992 May 16, 2016 NOTICE TO BIDDERS. Request for Proposal on City of Omaha —Installation and Management of Parking Access Revenue Control System(PARCS) Bid Opening Date: Wednesday, June 8, 2016, at 11:00 a.m. CST ADDENDUM NO. 2: Please see the attached three (3) pages of Questions and Answers. END OF ADDENDUM ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY SIGNING BELOW AND RETURNING THIS ADDENDUM COVER SHEET WITH YOUR BID. ichelle Frasch yet, Ity of Omaha 1 Douglas County Purchasing Department ILL I- v'Al oby MAP /v Name of Firm Signe Title Request for Proposal on Installation and Management of Parking Access Revenue Control System (PARCS) ADDENDUM#2: QUESTIONS AND ANSWERS 1. What do you mean by management post install? ANSWER: We are unable to determine which part of the RFP you are referring. 2. Can the deadline for the proposal response be pushed back a week due to the IPI conference? ANSWER: Yes, the new date is now June 8. 3. What are the expectations for local support? ANSWER: Pages 23 and 24 of the RFP outline what we are looking for in terms of support. 4. Since the bid opening date was extended, will the deadline to submit questions also be extended? ANSWER: The extended bid opening date was due to the parking conference taking up a week of time for most bidders and was meant to provide an extension for those vendors to put together a response. The deadline to submit questions will not be extended. 5. Page 4, A., "to remove current Parking Access Revenue Control System (PARCS), and install and manage a new PARCS in the City's parking facilities and surface lots." Define "manage a new PARCS". Is the City looking to contract a Parking Management Company to oversee the operational day-to-day processes of the parking garages? ANSWER: We are not looking for a Parking Management Company, we are seeking a vendor to establish an agreement with to provide service, repairs and any warranty work that may be needed over the duration of the contract. 1 6. Page 8, Current and Future Facilities., "Currently there are seven locations (5,000+ stalls) owned and operated by City of Omaha. This includes 13 entry lanes, 15 exit lanes and 2 reversible lanes." Can the City provide a list of each of the seven locations with addresses? ANSWER: Park One 1516 Douglas St. Park Three 828 Farnam St. Park Four 1011 Jackson St. Park Five 301 N 19th St. Park Six 321 N 17th St. Park Seven 100 N 15th St. Park Eight 1215 Capitol Ave_ 7, Page 13, Customer/user account management., "Describe how the system will migrate current account data and user information from the old system." What is the old system and in what formats can the current account data and user information be exported from it? ANSWER: The old PARCS equipment is run through FAPD/Scannet and can be exported to an XLS, CSV, DIF, HTML or PDF. Our accounting software that manages our contract card holders is through Paris which can be exported in an XLS format. 8. Page 13, Entry Stations., "IP Intercom with camera, LPR, Credit Card In, etc." If available, does the City want these features included with the equipment? ANSWER: The City would be interested in these options. 9, Page 14, Exit Stations., "IP Intercom with camera, LPR, etc." If available, does the City want these features included with the equipment? ANSWER: The City would be interested in these options. 10.Page 15, Cashier stations (attended exits)., "IP Intercom with camera, LPR, etc.' If available, does the City want these features included with the equipment? ANSWER: The City would be interested in these options. 2 11.Page 16, Automated/POF (pay-on-foot) stations., "IP Intercom with camera, etc." If available, does the City want these features included with the equipment? ANSWER: The City would be interested in these options. 12.Page 17, Entry/Exit Lane Status Signs., "dynamic messages" Is the City requesting a dynamic message sign at each entry and exit? ANSWER: Yes. 13.Page 18, Premium Parking., "nested area" Are there nested areas in any of the garages now? If so, which ones? If not, do you want there to be nested areas and in which garages? ANSWER: Currently we do not have any nested areas but we may have a reason to do this in the near future and would like to have the option. 14.Page 19, Event Processing. Is the City asking that an Events Management system be included in the bid? ANSWER: Yes, we are looking for something that can be used within the proposed PARCS system to use in our facilities. 15. Is there a budget estimated available for this project? ANSWER: We do not have a budget immediately available. We would like each company to present to us a budget itemized on the provided cost summary bid sheet. Cost is one of many factors when awarding the contract. 3 (1 P,,-;!.5), a Appendix 3 UL Certificate City of Omaha, Nebraska Installation&Management of PARCS HUB Parking Technology USA Inc 97 NOTICE OF COMPLETION411) AND AUTHORIZATION TO APPLY THE UL MARK ZEAG Ltd May 22,2015 Mr.Waldemar SEYDA Pfadackerstrasse 7 Ch-8957 Spreitenbach SWITZERLAND . u r At Our Reference: Fi i ,,; a :< 4786789474 Your Reference: - • •,,;; 6. . Project Scope: , �t'. .,f on of new car park management system � :• • E,ZEAG LX,ZEAG LS,ZEAG APC,ZEAG APS, 7,Vol. 1, 1 addition of optional barcode scanner and touch screen di � �` `ons and updates. 1" • Dear YDA .! ; •ic 9, C• 4 _ UL's-in ,• •, rprod :-n completed under the above Refe " + t determined , the .uirements. This letter temporarily . .• I_ F. ces Proced as z . apply the UL Mark at authorized factbri.:=" E;' de Program. . s) _.,,. � ,•.•nded authorization to use the'; ,,4,. y d a copy of this a; ma , authorized under File E212 e Follow-Up 4 re • •• being prepared and will be s M y,z„ 7' Until then,this te :• a• `90days from the date indicated •uirements rel - pgns be found in the document"A++ related to Earl !cols" , Cu • ing web-site: h.+!?' k +n and docutne • + vingU .ices areprovided on behalf of '" ( thorized licensee of 1$i�' ;. 1 ' W • you are now able to apply the UL Mark to your • :•. appreciate your business. co : of our Customer Service representatives if y. t ons- .� Neva i4t9x .., qyS b�.._ '5^''Gl?'�•; YiNI • �.24 ` YA 5 k,c it ex iY� •-�'c�"! *et Very trul�, Reviewed by: .,° Philippe Salta Bruce A.Mahrenholz -t.- +33(0)4 78 85 61 V. , 847-664-3009 Staff Engineer r CPO Director s Philippe.Salle@ul.comr ' Bruce A, NBK6C0E-1 049E2 This is an electronically generated letter.Signatures are not required for this document to be valid. Page 1 of 1 H Appendix 4 Sample Reports City of Omaha, Nebraska Installation& Management of PARCS HUB Parking Technology USA Inc 98 r. 1 -0 O O O O O o q • u�AAAI o O O O O 0 O 70 O r �$O ,�-; EW7 Wi trio kw tW t l to IVLid 0 0 0 0 0 ' 0 8 W ` o 0 o o v 0 0 0 W w t,v w w to to to o 0 0 o NN r o 0 0,1 I 0 O O O Q Fi') 0 8 . gC� O O O O O O O O ,.717 UV tV W ty I1J W W 1W =h- O O O O O •- O O Ik C G Q Q O YO O O Q fV O O cw Wo 4U w W Wo Liu U co co Ln 1 a) , i E i f W s o IE .X.. r N v) 4' i i� WO - N N a E. \Y i i ...Fa. V En CO 0) CO 0) +.1 E a c c c (� a g m m G E ,n w y !_ c 0 s C O 4 2 ; (t`j - C C C N a N r (....- 1 N 1 C 1 o O O XS . :. UI 0co c c0 0 o O 0 c c 0 a 0 c wt C 0c 0 0 0 c 04.1 0 0 C C C 0 ,` r" 0 LP 6 6 • L. I 4 W • ca ( 0 c 0c .4. o 8CO 2 0 8 8 8 cs 6 in 6 6 in) w 191 W 1 ta c 0 c 0 0 C, a 0 c 0 C c:, 0 0 0 0 CV C W ‘4, cri) 0 crs 03 (I) 43,) E a) o C Etn 2 B c, oa a) g g a • , § tp . 3 `,3 3 It f Co ' • >„„ t'f-) CO <-) , • 5. .0 a. a -a -a es c o9C0C ,- c 7, c c. C. 41 t't It C3 03 C3 0 ' 0 - yo C OO . Otu, O OO C 00.0 O O OOOOC OO iri G r pp p Z`$g p. Co O O O O O O C] 0 O 0 O C O O O 0 II V¢ to VV VV VV VV VV VV VV ~k v';C O 0 0 O o O oNt 9 O O 0 0 0 0 0 0 0 "`O O O o O O o C O o I 1 M 0 0 0 0 0 0 O V e u f 0 0 0 0 0 0 o F, O 0 O 0 O VV to to to to VV to U C I CO i { Cr) s C E O X a L pp GI M mm m W 14 i �' N i V, a d mN O O 006 ,I 0 0 0 0 ._ X S aS C .. N CO CU s V m ` m a m .1 CUCCCC 4V a & a i' E v0, a vim_ m • 'o' 'o t'c 4. A a m n na` c c cc c n m co (0 eo m m 0 0 U1 E 1 I , 8 8 8. 8 8 C 8 8 8 , 0, c cc c co c ci c) oi I [4.4 LP I ,4 I 0 0 c 0 c co C 0 0 1 I . ' , I 8 8 C 8 8 8 8 8 8 -..-.: 0 0 c 0 c .0 c 0 0 „..., 40 40 41, UP 40 4.1) 4,4 40 I 4 4 . I 1 . I 0 c - 0 ,..- 0 C o C 44 4 I . , . 1 4 ' . . 8, 8 8 C E 8 ' — a) 0 4 C I CZ 4 ......., I I , Co 1 CO 1 1 '.. Cl) 4-. C • ' E a, > o Ex v.. ,,, ,•., .0 .. , C O 0 2 g,' 1 ki & 8 .°- .,.. lill Z 0 <,.. 00 I I i I Co 4.0 to >1 (f) Co {, ,..... , V, f• (I1 ., -- CO ,,,,, . -,- .....,,, k, ,,,..... r -4—, . c C C C c c, a 0. . ct CD m 00 n _.,.- , 0 = v„• ...i... ,.. in 0 0 0 C CC_) CI, . C G C C0 0 a.. 0 -:-. C, 0 0 C !4. N 0 0 V) G 0 0 0 117 r4. G 6 0 0 C 0 (15 o r ...-" 0 G 0 o E., E . . . , - w w w W w w w w E 4 4 o o 0 0 0 N .140, 0 0 00 0 Le) Ci4,4 CA 7.,^ , A , N. 8° e o'''-' e e ,e . •-e r e , e -..c., ,I,e -,9 i.,,e a) 0 0 o a) b 00 :', 0 0 0 `0 v `t'.:. 0 ci, o o 0 .- 00 0 0 0 0 00 op lt) 0 C ei C 0 o o CD 6 o 0 o U) CO C N a> -41 li ,. 0 0 0 w w w w w w w t : 0 0 0 v- 0 C 0 C 0 0 0 0 el N. 0 , . ,, A IS! G 0 `V' 0 0 0 0 Q 8 0 8 (.0 i,) 8 o C o 0 co o o o 0 C o od mg o8 o 68 o CD r. c.1i 4 t 42 0 0 0 0 00 G Op 0 0 0 0 C o 0o 0 0 ° N. 0 ° u). C 0 0 0 ° U.' N 0 41 t ii) Csi 41) W E ' VP W tIV W W 1., 1 >1. '0 ('") 0 0 CO ',' (.0 C CO 0 0 0 0 C N 0: 0 Co N <- 'CI >, v• l'J Cl) (1) .., „..... ca. 0 iN n ,.... c .-) ...-. Li) ,...", In 4- IX. 41' L', V" tr r 411 C Le` .1- Li., (13 (1) - .- , ...- Z.-- E , :_ c ul II `0' 6' '8 'c'':> (6' 6- g g c' .::: --(v "."-v) --,,- •••• (1:' r"' ti) >1, ' a ••• c CLI „L. fa. . ,...„, . 111 _ C CC C C C 6 C 0 0 0 0 0 o0 0 _ 0 - C - ' trt ge) gr) ger) ge• tirri • C• 7— "6 — C <— 0 C C C C C 6 0 • ,` "O' CD o° 01e - 0 (7) 0 0 0 00 00 c 0 0 0. 0 oc ci00000 0so0000 88888' 8E888E8888 8, 0 C 0 0 0 0 0 0 0 CD 0 0 CD 0 39 47 49 39 C 39 tel• 39 39 LW g.) 'V C tit) 'V • 6 CCD 6 C 6 _ CC Cr.` CD CC CC o ;44: • 333395 95339e e e o C oc000c oc 0 o o CD o _ CCD 80 8 C 8 a. 8 8 8 8 8 c C p CD '4, W C qt) 'CC' W •— 00 Z., 0 CD CD 0, (11:3 1:3 Cf) a) ca. >, C - - Li) Les Lr) CO a) _ - , Es s - s cs4 csa c•-• C*;) 0 0 m 2 ,n c� o o v• rn ao m a 0�0. i., ,,,,I =rml.1O.r .. 0 .:21!T o �f�€b�N..fo1..i01 n N S�IXa sa7�]U m-If-o c� o'c .o .. ,° ss'I N 1 r�ai m n 2 . o^' u,'N I..� I ',,',1 n r si,X I ! , 1 i 1 A to -t o loiT ti1N I, A1,T, N O] N Y O N1.,.. N,. € t sau I 1If f I j u- P x}0 0 0{0=.0 0 0 .. 0 0 0,., o of 0 0 0H 010 0 oIolo I c molleMs tam SIX t . rIr 4 _-_,..�,_.i__.� �:,_� J i � 1I � ( 11 m sa6esse L 0 0 o r - 1. ojo 0 0 .. 0 .+ 01.1Ni. N .+ n'oi oo#o 0 0 oink, c'o 0 0 0'0 0 o D o c uado luauew�a g I { = 1 sa6eSse1o�0 i0 o 010,01 uado al6ul i - 1 1 1 1 1 t 1 } i 0.O Cio0 O ro f 03010 0 O 0 0-030301030 0 b`w da pale.las:6alu�. 1 f t ? 1 9 ni n }$ o-f I (dd paaeJ7Sl6a�jo 0100�0 o!0 0(0�0 00 0�0 o 00 oio oc,o o'oi . +n 6.,__._.. .__......._,. aUl .a...�: , io'0�oLio 119 �n1p-,�� rv''a o oo .olry�m 4N, H01 WdS u 1 1 W - i 4� 5..1 O .i .t N , i WdS aU7lUpl t �.,� .,�n,{ !p �� � �'.i-�....,- .. ui o{ool !0 3oio olo !., 1m o i Y1 spiel;ipauj, I I 1 l 1 r r : l 1 " 1 C c 51a4J4 o oiolorolo olo oo'o o o 00 0o0,0 01l0 r0 Aiwa/slalJq aso f 1 a ro Q H ; N m 0 o o o . 0I kn.lol..i.rv. "'i�nr v-aiNl .: Ni �� 3 , SJa)1JI]� _. 1 t 1 1 1 F O :` ; sa6esse 1 r 1 I t 3 N i s o 0 0 0 0 0 0 0 0 0 0•0 0 0 0 0 0 o +. 0 v p. uado ivauewaa C I t- �... .m m sB625sed10 0 0�0,.0 010 0,lo10 o,oto,oj0 I,o 0,0 l030;030 o. Ci CD a ,...._._ _.,..._Uado al6w 0 10 0 0 o c, n HI f - -_ [_-z-..,_,...I�. - i ..}_. ; C/� II CD ` I (III r 0iolo Oro O 01 0iO O C. OIOr0 N N N . gi.' (...._.-._ dip peTPJ1S 6a)l o l 0 0 0 ._ I I o'o�o a o{o o r o o o o o o:o c o o' i SwF WdS aul11) r i , ! 1 I 1 1 1 _N 1 N ((t € 1 --1 i r I N ! t WdS aU lu of 010 ;- glGliE n .°,�'•T0 ,'1.,' .N..Imlo. o u r !. N Mi. CS 4 1 1 I O, I IIII 1 Nr __._ ._._.__ r .�.. .. �. _ j 1 ___. ... 331._I m O 1 Y d -...�.__ �_..«- �_.. _. .-... 11 . C 01010 010 Oi ;N{M1,1t� N O N .. O o111110 0 0 O o1C- Spielllpaaj i , , ' 1 i 1 II { C f I C ..._.... _....._�._..._., l =o r va`i n I v v' n 1"' m ''. n 1 1 m o i 1c a I I N 1 ih to N ! I saa J I I I co r _ _ ---- t rt.__f r - 1 -1-1 ! - _ I t [ ` T > ! 1 I C 0 Mi -.. l, 'O v. o IN rv- v1rn .c nm;0 cl N ct ea =o ,,� r:� ti-Iv.i.r r� m 0- ci..l ry M1v inl.o r. m rn10 ,-re . -. E f6 — w I� ;. N N, — m mow , , 1 ! 1 . , ; e = < 0 0 _: 1 0 to a) CM 4 r r --��� -,--1- IT [ .. `.s_..; CET , f 1 O mtN W W 00 N N}Q?GI E01mi ry W .,. t , } s�xa sautu� i � l L ;. , m, -}_ .w__. , .1_ 1� t- (( I p i tit): �+ -+ of .,.0 01 1m wl0 m ti1°'t �fwnto IAlmiW O. F-i Saar 1 1 I � 1 i�1 1 �� OEH t 11 1---tr t -1- 1I 11-1.1- ! i i ! ' 1 'gol N1m1Nib�N v m N '� .mi m my �i1.m+ 0 a' 0 0 saIJXujl Y 1 1 1 E9S1 i .._ _- ' C 1 i ! t 1 ;. — PumwO olo 0 0 0 0 o a c o 0 00� o(o 0 0 0 0 0 0,0 0 t '' i MopemS L IM sa!x 11 ' 1 ) ' al o I y_ 1� t + to-o 00 0 01 01o:01.1c o10l0 0k0 o olo ioanl w uaav 1uauewJad 1 : 1 } - 1 j } r ` sa6esse 01010 0 0to E ?o 0I0+0 0 0 0 01010 Nlo 0 010101 dC]pa7eJlsl6aiu� ! j ; pp ! ; `c 1a! I I t 1 i £Z yy (AO paaeJasl6aJ) ( 0 0 0 1 o}.,0 0 0 c C 1 O10 O U;o l+ V iJ{{oD O O { a > I � Wd5 auq�!(7 I q m 1. -_ ..._- .- N - - 1 1 I M :I-1:-- ,-,ioj 0 0 of r H- - - N to rvio -, ,, -, ! 1 Wd' aullu(I . l i € ` j + 6TZ, 1 IV-O 101G10 o *;arc.o o mica o'Nly m N o o o- leI x spJeD71PaJJ7 ! off o1lhc o:o� i ! rir sla a!a aso, laIII ._._. ! — r t .r- 9Z SW,P 0 1 0 !{v 0 0 0 0 0 :.0 0 > o'o l ',I,',' _AJ.-__� �.....-.., loo-�-o �+�-oQ1N� I^ ^ L+m �o�m'm'.n a.E, mv,3r�j", i _ �'0 0Fo'1 I I " j I i Y 1 — a6essed i (D u, 1 1 !o fo 0�010 Icav� to c o.0 0 0�n� a 14 0 uarl 41iCU2wJdd. 1 . 1 ( t I -� 4 Ci ._.I :. y L i _._�_.. ai rots 1 ( 1`_ N , ;m '4i ' 6essecg_ o 01 10 e'o 0 0 0 010 oloY0} tot !o10 01010 uado albulq I : , : ; E o Y —_ r } T -! 1 a �] 10i0li-,0 o10 itio1oio oro,o 0 010l �N;[o 0l $ �fl1 v dG p2{e.1]sisau 1 i � 1 1 1 a - OM l f�6 y; 0 ,dG pa]BJ1SJ6aJ)loi0 o 0 0 0(o'olr=o o1 0!0 0:0 00 0H 0 0,0 C: o w-m vies au1131(� 1... I _._;. ; ( f ! , l 0 ,.� o; wa.. .r.�n• 1 -. 1 o VMS au11&C} 1 : i ) € ,. a j 4 : , 9T2j j i i C lolaio o,oim ut O N N 010 0 GI MiO!N3m-,t 1 01 010 ! 4 1 S2Jeo aapa) . 1 6 0 µ jaf0`m71I-.1111:-.1a v !�n Q,�'� spa full C 3 (�' N N 3 1 80E 1 . - ._ t' 1-1 , i- 1 1 t _. II I I1I f�M i 0 :i-� -.r s% N , o a I JnOHI 1 1 i , ! I. I ry NINiIN , 1 ' or L. .; m. � ; a}xa SB(.41. ' : I PST: m- a i.. u t- w m 1_ m sa-,Ju 6E;pUE`LUU-. !.Ol 0 O O J� 0-010 :.01.10 '0 0 C • Mo}IeMs 4l1M`>;IX : 0 •m Sa6FssPc„ 4. 4.4‘ -< 0 0 0;0 UaOU jU3UOW Jp I - Q 2 :-13dC%ai6UIC • 1 _?;C _ O "1 LL dC F le]S,6a 91 N _ 0,.c- O1'O 1 o 01O10 O J G 010-'0'OiGiC O 010 0 W I o 141d5 au r44d I 1 • _ ; 8 ✓ i0 y C Ads au4,JCk ` 9'1 t sP.Ie::),P21r1 . . ! �P 4'' - 14J-1L+L 57'CJr :0-; T .�— c .- _.. . ..._} :_ , ,.., } , 4 1.. , {__.. ,_ 1 —t_._ ;.. .-._1 • _ _.._._. ri - sa6e s.cf, ,. — c- , ,i: , _,1,-, .. ..d c L rt s a 6 e S E Cfi _ 0.C 1 G C'..=I - r E C ru i u"C0 aUCU,<, , 0 : C. • !_ w d dJ pa;e:1sJ1,rut; • !^ 9E tn m 4 c au,1S *(1 0: u,, c _ r n , sVae_ �Pa x iS: Y I s;a1o} i^: ; I 891 0 in 0 in 7 . 0) cc a j i i . i N MI iwnN GI a pia v Im • � cI.-, � i ` IE jj sl x sa J} 3 i I i N i-^` r .. , , i 1 9GZ` _-._ .� _i_ {I Vlt I ...'--{ # 11 Mr] N 4ft/l Ul hn .15 nji WtD�; _�,.: 0� ',,,..0 , .. O O WIOt#n5 O ,p1 V' h g n N O. . N �1 SliX iiii i i i Hi ._ SaIJ}udi.(...-N n}�' rvjri ',. Z n1cic n In.,c `7?-,:itn N rvI`:1.1. Zbb,TI ..L__._... _.-_.�......... ! f Ir SILT, c 450�I¢M543M S;fX o. # o,0i o'o^�o;o.G oho oio alo'oll o.ollo oho} -t- E I E I ZII I t 3-5 - ...i, k- Uado)uau wJad,1 of of of olo ojoiol oloI CS) o3 lo'o o 1.01010 o10 ujo Uad0 ess o o 0 010 0 o N 0 of o o -+jo ¢oj ;m( Irvt.-IIo O. I sa6esse , I i1j _..i 1 1 { St �I _ 1 4 , , Y 1 do PaaaJls3@aJur�I 11 j I j , j I O� �1C'R c (da WdSJaulbaaOj 1 '... i l I I.aI_. al I o--I` 1� 3 I I ' I IV O O C,O.O�O�O�O a O IO O�O O +OIO O,O alai I, O • t Yam,.._ --; C W d y. Y _3 1 _.j t--. I -�.._..._....1 IN o:1 IC1EO !� n INY111 INil 4(OSin gfTIhSV�NFNIWId• WdS aulluQ I ! 11 f t I�; t ! f i SL t 1Oi IO O€O OI'+! , VyhI. 1 E.ni�k i, b 1TiO O, spJo-7IPaJD j -r- -L t t ' 1 1 i 4 .,_ ZSi _.... ,, _ 1- ----i- a i i ...—}.- 51aY3I it. o. Io,Oloia c a`O oiolO olo1-4 o co G O I AJJua/sla)IJI})S0 1 rt' S t : I I , 1 I i ~ Ir'i'l' c" n rn e.'m m3n[n ry c`S.tI" o �'w m rnir = 1 SSb, �, Sa 62552Qf o'oo o }o,c Gl ul o;c. c i ,;ar��n1 o;r->jn r.irl{ono IL o uado)J eluJed '• ' i _ ll m m s 6essed"_':G-o flu 1 .... � -.. I uadt,al6U{ 3 to of oic o9 o!olc o 0 0 0 0 of ! [ o . � a N O, 0 0 o I 0 OI N'mltbl ffl `fW WU, IA I w da Pb]eJasl6aJuc [` I i ! [ 4A.Y 3 1 l-- 3—' tt L I d m �i 1 r n -g o of e i o,o 1 , I l'i { i i I i (do pale.t}sI6aJ,�o(ai i i I 11 I T ii�.f G I o o Gt Gio;o of of olot0 of a;o I (u5j , WdSaufW�p I I ; ...E , }. I i c !'- O.j jPI. N,n R NN I E\IIt2-11X ib at' IAININI N ` r_a ............. WdSau4u0 �- 1 } ' i >--i i . ` i ii Hi '' 1 £91.4 o , P lP oi0 o G ojwlm w ,1,_-1,1 1 0jm �o� I,;.H rI oa of I � ! N . S IeJ I aJ I b8Ti a, i ' p H I ol.+ y.Im �Ia rnla m N ... `vlm1v IIn ... .`5.1^I d Y -_ .. s}amaJ, i I ;3 � �,; � t_�._,r } 1 t i 1 — i bZLi Cl. _ I J I , 1 1 11 i ( . r i ry n;u.;U c� ,v: p v, • r ,! N ry N,1n0H I ) I i 1 Company name: ZEAG Demo 06.12.13 12:31:33PM Installation ZEAG Downtown Parking Financial view with doubled WP/PWP Midnight Money Statistics Page 1 of y From 02.21.12 ro. 02.21.12 Car park name Watery Fowls Hotel Car park number 1 I Station: Cashier Terminal H8 Station address: H8 Telegram based; 0, Transaction based: ? Transactions: Amount: Payment types: Cash payments' 0 $0.00 WP/PWP usage 0 $0.00 Credit card payments:' 0 $0.00 Cash card payments` 0 $0.00 ' including WPs sold(WP=value stored card} Total 0 $0.00 Deductions: Number of validations: 0 $0.00 Discount amount 0 $0.00 Not paid 0 $0.00 _..---....._--- Total: 0 $0.00 Services sold: KP tickets: 0 $0.00 Value stored cards(WP) 0 $0.00 DP cards: 0 $0.00 Total: 0 $0.00 info payment behaviour: Damaged tickets ' 0 $0.00 Faulty or cancelled: ' 0 $0.00 " not included in totals Special tickets: I Tow tickets: 0 $0.00 Prepaid amount 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards: 0 $0.00 # Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount: 0 $0.00 Overpaid/not returned: 0 $0.00 Change behaviour: Returned coins: 0 Ret�,rned note. 1 Returned buco coins 0 Midnight Money Statistics Page 2 of 9 From: 02.21.12 To: 02.21.12 Car park name: Watery Fowls Hotel Car park number: 1 Station: payment station K15 Station address: K15 Telegram based: 0, Transaction based: 1 Transactions: Amount: Payment types: Cash payments:* 6 $4B.00 WP/PWP usage: 0 $0.00 Credit card payments:* 12 $106.00 Cash card payments:* 0 $0.00 *including WPs sold(WP=value stored card) Total: 18 $164.00 Deductions: Number of validations: 3 $28.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total: 3 $28.00 Services sold: KP tickets: 18 $154.00 Value stored cards(WP): 0 $0.00 DP cards: 0 $0.00 Total: 18 $154.00 Info payment behaviour: Damaged tickets:* 0 $0.00 Faulty or cancelled:* 1 $4.00 *not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount: 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards: 0 $0.00 Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount 0 $0.00 Overpaid I not returned: 0 $0.00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 3 of 9 From 02.21.12 To. 02.21 12 Car park name: Watery Fowls Hotel Car park number. Station: payment station K18 Station address: K18 Telegram based: 0, Transaction based: 1 Transactions: Amount: Payment types: Cash payments.' 0 $0.00 WP/PWP usage: 0 $0.00 Credit card payments:* 31 $267.00 Cash card payments:. 0 $0.00 including WPs sold(WP=value stored card) Total. 31 $267.00 Deductions: Number of validations. C $0.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total 0 $0.00 Services sold: KP tickets' 31 $267.00 Value stored cards(WP): 0 $0.00 DP cards: 0 $0.00 Total: 31 $267.00 Info payment behaviour: Damaged tickets:" 0 $0.00 Faulty or cancelled:' 2 $16 00 " not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount: 0 $0.00 Prepayments: Sold DP cards: a $0.00 Sold or loaded WP cards: 0 $0.00 Change stock: Fill amount C $0 00 Return amount: 0 $0.00 Assets customers: Hold back amount 0 $0.00 Overpaid/not returned. 0 $0.00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 4 of 9 From: 02.21.12 To: 02 21.12 Car park name: Watery Fowls Hotel Car park number: 1 Station: Upper Exit CR104 Station address: A104 Telegram based: 1, Transaction based: 0 Transactions: Amount: Payment types: Cash payments:' 0 $0.00 WP/PWP usage: 0 $0.00 Credit card payments:* 0 $0.00 Cash card payments:* 0 $0.00 *including WPs sold(WP=value stored card) Total: 0 $0.00 Deductions: Number of validations: 0 $0.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total: 0 $0.00 Services sold: KP tickets: 0 $0 00 Value stored cards(WP): 0 $0.00 DP cards: 0 $0.00 Total: 0 $0.00 info payment behaviour: Damaged tickets: 0 $0.00 Faulty or cancelled:* 0 $0:00 " not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount: 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards: 0 $0.00 Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount: 0 $0 00 Overpaid I not returned: 0 $0 00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 5 of 5 From 02.21.12 7 0 02.21.12 Car park name Watery Fowls Hotel Car park number. 1 Station: Upper Exit CR105 Station address: A105 Telegram based: 1, Transaction based: d Transactions: Amount: Payment types: Cash payments:` 0 $0 00 WP/PWP usage: 0 $0.00 Credit card payments:" 0 $0.00 Cash card payments:" 0 $0.00 " including WPs sold(WP.value stores card; Total 0 $0.00 Deductions: Number of validations: 0 $0.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total: 0 $0.00 Services sold: KP tickets: 0 $0.00 Value stored cards OW): 0 $0.00 DP cards: 0 $0.00 Total: 0 $0.00 Info payment behaviour: Damaged tickets." 0 $0.00 Faulty or cancelled." 0 $0.00 " not included in totals Special tickets: Tow tickets. 0 $0.00 Prepaid amount. C $0.00 Prepayments: Sold DP cards. 0 $0.00 Sold or loaded WP cards: U $0.00 Change stock: Fill amount: C $0.00 Return amount. 0 $0.00 Assets customers: Hold back amount: 0 $0.00 Overpaid/not returned 0 $0.00 Change behaviour: Returned coins: n Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 6 of 9 From: 02.21.12 To: 02.21.12 Car park name: Watery Fowls Hotel Car park number: 1 Station: Upper Exit PA4 Station address: A4 Telegram based: 0, Transaction based: 1 Transactions: Amount: Payment types: Cash payments:* 0 $0.00 WP!PWP usage: 1 $8.00 Credit card payments:* 94 $857.00 Cash card payments:* 0 $0.00 including WPs sold(WP=value stored card) Total: 95 $865.00 Deductions: Number of validations. 12 $107.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total: 12 5107.00 Services sold: KP tickets: 105 $857.00 Value stored cards(WP) 1 $8.00 DP cards: 0 $0.00 Total: 106 $865.00 Info payment behaviour: Damaged tickets:* 0 $0.00 Faulty or cancelled:" 3 $24.98 not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount: 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards: 0 $0.00 Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount: 0 $0.00 Overpaid I not returned: 0 $0.00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 7 of 9 From: 02.21.12 -To 02.21.12 Car park name. Watery Fowls Hotel Car park number 1 Station: Upper Exit PA5 Station address: A5 Telegram based:0, Transaction based: ? Transactions Amount: Payment types: Cash payments:" 0 $0.00 WPlPWP usage: 0 $0.00 Credit card payments:" 104 $938.00 Cash card payments:" 0 $0.00 " including WPs sold(WP=value stored care) Total 104 $938.00 Deductions: Number of validations: 14 $113.00 Discount amount: 0 $0.00 Not paid: 0 Total: 14 $113.00 Services sold: KP tickets: 116 $938.00 Value stored cards(WP): 0 $0.00 DP cards: 0 $0.00 Total: 116 $938.00 Info payment behaviour: Damaged tickets:" 0 $0.00 Faulty or cancelled " 8 $41.00 " not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards. 0 $0.00 Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount: 0 $0.00 Overpaid 1 not returned 0 $0.00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins C Midnight Money Statistics Page 8 of 9 From: 02.21.12 To: 02.21.12 Car park name: Watery Fowls Hotel Telegram based: 2, Transaction based: 5 Transactions: Amount: Payment types: Cash payments:" 6 $48.00 WP/PWP usage: 1 $8.00 Credit card payments:* 241 $2,168.00 Cash card payments:* 0 $0.00 "including WPs sold(WP=value stored card) Total: 248 $2,224.00 Deductions: Number of validations: 29 $248.00 Discount amount: 0 $0.00 Not paid: 0 $0.00 Total: 29 $248.00 Services sold: KP tickets: 270 $2,216.00 Value stored cards(WP): 1 $8.00 DP cards: 0 $0.00, Total: 27f $2,224.00 info payment behaviour: Damaged tickets:* 0 $0 00 Faulty or cancelled:* 14 $85.98 *not included in totals Special tickets: Tow tickets: 0 $0.00 Prepaid amount: 0 $0.00 Prepayments: Sold DP cards: 0 $0.00 Sold or loaded WP cards: 0 $0 00 Change stock: Fill amount: 0 $0.00 Return amount: 0 $0.00 Assets customers: Hold back amount: 0 $0.00 Overpaid/not returned: 0 $0.00 Change behaviour: Returned coins: 0 Returned notes: 0 Returned buco coins: 0 Midnight Money Statistics Page 9 of 9 From: 02.21.12 In: 02.21 12 Total of all car parks with average values Payment types Transactions: %: Amount: Average: °A: Cash payments: 6 2.42 $48.00 $8 00 2.17 WP/PWP usage: 1 0.40 $8 00 $8.00 0.36 a Credit card payments: 241 97.18 $2,168.00 $9.00 97.83 ! Cash card payments: 0 0.00 $0.00 $0.00 0.00 • CO g rQ. _T N 1▪ O ; r: I N . N j IA , O V N O N { ON O i IIAA ,-- (V O j V ' V l'1 , C ION' 1 O V I[ M Iq 5 n ! ^ O O 11 m IA C) N c0 r' 6.i do m ; m - v do a0 O ! v bi t 0 ' oo ai 0 N @ = i I } ? f i O 1 1 � 1 I j t ` 1.-_.... -.J.. 1 Q !E V II') • V V U) U) U) Q V in V I U) j N ' Q ¢ ¢ 4 4 ¢ ¢ ¢ ¢ ¢ ¢ Q ¢ < ¢ Q ¢ uogels E s i I F i • ,' inrn { N m ! nma N . N 4 j �( E CC U) ry ¢ QiQ . o0iA N , O C O • U S) 3O ' 0 ; 0 ' O .- 7tm UU) iO N mN 1 m 't m 1 N V InfC i I- U) IA Q N I C U) O t[) • N to to N- ib CD et r j et I ' N N N N N N N N I N N N N • N N 7N 7. 1 In ro N N N N N 1 N N I N N N N N N N N N N N N ` N N II! N N I N N Ni N N 1 N N N 1 N o O 0 l O O [ O O O O O O O • O O et O f ! O q O f O O O O O O O O p-. p O I O O O O 1 O 1-8 O O O O 8 8 O 8 O� 0 i ai 0 ao aD } m i ao 10 0 O m 0 m i 0 0 0 i 1 i I pled ! 1 1 v l. O 1i-O O O O O O o O O id ..-Ds 0 O O 0 X O 1 0 1 0 O i O • O O O O 1 0 0 O O O O O a) o oio o1ol0 0 0lot0 oFo o o o o e alegaa f 1 i 1 ! j 1 pp p p 1 o 8 8' 8 C 8 8 3 0 I 0 0 1 0 .0 1- 8 !t 8 0 I co 0 DO O co I U) co aD cD i m 0 co U 0 f Di 0 iced of ! ( 1 [ I I 1 — I c I ` , d m ' 1 I ' 1 Q '• U) 0 1 U) I O i co V. V. V. I V. CO= 1 E LPN EIS Y i ¢ { I ¢ ¢ I t < Y +, Y ¢ Y Y Y ( ¢ Q CO I .._—...,.�.. .._.___.- a .t-__j __�-...�__.�.._.._,.�..,... , as 1 t I I I I l i t l r ; 2 1 I 2 ' 2 l 2 I I E ed,e� t tit t tit tit t ;t t tt I t ! 't- tS t z 1__ -I E __., 1 !I i m h O • a0 h I 0 i N ( O ' a7 • O I+ ' m • o t 0 co 1 1 N O N 0 ' In v N i 0 I m I ' NNp O 1 N , m 1 N E N CD I U) I Q O I U) CN) '' N N € .' V N N :1 v ! 8 1 O -. 1 € i In U) i Q u) , 0 o C . IA IA i U) ID 1 a! ( h , ID Q IT- •CD i 11 N 1 N ' N _• l�'7 , 7 I N NIN IN j y .N- , O 4.0 N O N N I N 1 N N ' N j N N I N N N N I N N , N I N O G 'I") 0 1 0 0 O O ; O 1 O NO N0 N t N j IV N N . N t N 0 0 ...__.-. ;.___� 0 o In I 1 , ga g 1 1 _ 1 N : N N N N N N IN N I N N t N 1 N 1 N N N N CD C0 �!+ -- y , uope;S w j w w w w w w w l w w w w w l w w w LU Q Q O N Z i .�__. .- (4 I N N 4) 7 UU)) IQn 1 U) IA Uc) • N j O I U) j m N - 1p v. I V I• co O I ` E N Inla) in of c-) flf � jco10 m co ro m • o N LL a+. V st D- 1 N N ' m I to f m I V V V t V t at V I IA Li ! C! to U) U) CO O ID ' IC I f kk tt tt {{ O , O O 1 O 1 0 I 0 O . O O , O O O O , 0 1 0 ! O oil ...., c� CN d i III E ,- tD r _ — W n O II I �, N N N ` N } N $pp Ipp N I N N N N_ N I N NIN N t N t N E € N I N N j N `}I N I N 1 N "I. N N '. N 779 N N N N i N f N ^, N • N N •i N N N 1{ N t IN W O H O O O , O O ` O O O O O O I O O 0 cN 0 1 0 > ] 1 i —I . . m ' ID h RI 1n n I� N- ti n m m omo ' ado m ' m co m j m l rn c '' y,r ua_) w U) u) v) U) U) 5 i U) m 1 U) 1 H Ic, 1 U) o IA U) o f6; O : g10s. 0 0 0 0 0 0 0 . oi0 ' 0 0 010 of O) - ); In ' OI O) (P O' O, O) O) m • D) 0 I 0) 0 O) O) f?rt CC l/ O , O 1 0 0 . 0 1 0 , 0 0 0 1 O - 0 i 0 0 i 0 I 0 1 O 1 0 ; �o C: c 0 - O ' O I a 0 0 O o 1 o O - 0 O ' O 1 0 o C IS F. E Jagwnu“a)IO)J- N ' N N N I N N i tt Al'� N I N I N N N N 1 CJ = [— LL 1a- V - 1 j 1 r 04 I ft, CO ; CO a: Ic-- -, 4- , Lo a; 0.1 CD , . - • - , . • • . , ' 1 t- ° - ' ; 1 I ' I 4 4 ' < 4 .4' 4 : 4, < 4 < < < 4 'C < ' < < < < i < < < 4 < < 90 , 0 ; N a-, ; c 0) c... N cc, , . co CO . N. :1) : ..q.. . cD ; (N 1 ....-. 1 h .-, , or,) : OD I .3 0) I N:. , PI,- .1' 14, 1 , N ,P . "5' ' ""sr. ,',. I.r, 1 77 ! "7 ' C) 1 N ! "r• 0 ...0 1., p'-' f '.P ! '," , n, 0 , ,.', ,' •fts- liCilLI 's.c; . '.-3 , 02 ! 8 LA--'. . , 4 : 2 ' 0912, 12 Di , `,.,',' ',,i3 ; ''st I0 ' 4`,, 9 - (C 8' - '4 , ,.. , 0.4 ININICNIN NIC, .-: , , N• 1,1 N N NJ N N N N 01 I N IN I 04 N N N N.1 h : N I C74 1; (74 t C;1 i CV P4 N N 1 h 1 01 ; 0.. I N 01 N 0, 0.1 01 N' . N c...1 ' si i si S v.i ! csi ' N ! t-:1 1 r ! e.i i c..: I 0.1 N N : 010 . 0 : 0 CD . O . O ' C:) CD . 0 0 0 C 0100 : 0 010 10 . 01. 010 , 0 C , : , : --..- . , i- 1- ; : i - 1 • .. I 8 ' 8i8 ' 8 8188 :-?-, 8 ' S 8 0 ' 8., ,9 818 . 88 ,, 8 000000 , ,,, • 00 ,000 , oO oa t o5 ' cc 0) ' co, co cc ai ' ai 0) ' oa 1 C ' ai ce ? cO . oa ' oa ' o6 .5 , od oa - sci r°, (r, I0 lii . ! c----' oc.. cicD ! c• Socsc° Cl . 9 .. o . c9loicaocalo 14,,, , c9-f, ct000 ' C' a ca . o ca . a c c , o CD , C. 10 : 0 a . olca . ca , olo - to c C o - at C 0 a ' a ' o c ' ct1 ci c 0 0 . 0 ' 0 ' 0 ci 1 O 1 o . ca : CD 1 0 S 1 ca a , c 0 ea ' a . . . . t ?. t-- ---, -t t t - - t- • -; -, ---; t 1 , i ' 3 -- .. -..--41 9_... 2 2 c o ..-.,.., o o o 9. .. . . o . a o : c . o . ca , c -, o1olol 0 a o 9 0 0I0 : 0 , 0 C' C' CC' 0 - 0 0 0 0 001. 0 : 0 :, 0 ' 0 0101 ,: ii_, , ,, , 05 ' CO , a: ; a, cc eo a. oa 0) o cr; co 0) co oD : Co ozi (0 0) i ca 0) 1 co 1 ec 3 co co . c ,- ", vt , v- ,,- , 4 Ls 4 kr, , .,,, a -a -o- < tt... 1 < < Y . 1-0. ..0 T . T. , 27 T ..7.: I TIT I L',.". i' , .1. , TT . 1. , / .T. Ill: II s1 1 1 T- 1 s. : ,,.. * , * * . * -4.- , to -- ..: ,- il: - i.i." I, ' 0 U) j-- (C , ""-. ,..., Cr: ar". C ,o " , '4 co is" ,I,I. 7, , (I, - ..- co 0 C')) r`, ' , LC, 5, C. tr.: - , Cr. tr-: N 0 co r- . .,--- 0, O.: kt.) 1 ‘I'' ‘4 '2 . ,7--: 2 `•,- .t 0 ; 0 C). .,,- , , ,,,, 0 - Lc. , el- 0 04 N N , id' h cc). 1.G CO , • :-- 3. "4 , N N. (0 (0 CO UD . ta CC cct. :c o ..rt (0 1 1 ir.) 1 N .o. N- ..- t--- . i . c. c.., , t..,, , C. (N : , N N h ,, N N N t‘.1 N ON ,.I ' h 0, , N Or h N„....-...„ Ni s.., N ". -,,,. ' c....Isss N ..‘..., ,.-.. ,...,.-- TN N '4. .--,, co'-' cs t i ns'-. C-1 CV NI ' N : N N , NN N ‘III04 co C', 0', , N.'. , (NC, „„ , , , , , . , „ , h N Cji CN1 i h 0 hi CY N. h .4.", 0 J.I. C, 0 C.'", J...i i. .. C) 0 CC i-ii CC 0 0 ' 0 C 0 CO IC 0 Ci C 0 CD i..........' , I a) 8 2 • • • - - • 4 . . 4 4 . . 4 4 E 6 d 0 0 - . c, , , ,-, .-- 04 r-- N .-- N. N N N . '- h 04 h 04 N , N N N - i - , Ni .--. >,.., • eei Ill Ill ....r, LU Li2 UJ LI, ill Lc 1.1:. ill w iii L.',2 Lli W 1.1., W U.; , CI at W CO , tl. UJ 1 U-: al Cii 0.1 •C .0 0- ('CC., , 0 0 l_f) N. 00. . 0 ...,-; N , et -1- 0, ' 11 rO tr. I N. 'C' 0, .4 , ..44 ,.'4 4444444 ‘t C4 : 04 . 1-1) n. NIC:, "'3 . 9 ' N o-, . -o- . cs : N . ,: 1..r., , c1N .--- o cv ! kr; 0 .... ..,... NI -1 i 1-- co ; oa Co CO ; 6 0 , , : ..-• , -1. , ,:1- NI , 00 : h , .:. .r.... N , ;- CT, 4,-., mi , ..4.- ' L.,t, tr, ,-; ; 47, : VI t Lr: 4 4n . Li) C. ' 0 0 0 C''' . C) C , ''''' ° N. 7 N. 7 , N. . '''' '''' ‘-‘, ,s. N ..0 (C' I CC ' CO ' OD EP :0 , N . r- ' r.- IN N N . r- , :-... ; , ...- , c„.. N N , , . , C. 0 0.-.... C, . C C , 0 : c C C ::: c D C C C' c..D C c...-, 1 c , 0 o C o c' c Ci) ,— e-: ' ---4—4 .' ---''' ., , . .. .... • • ..- - .-i- ,,, , . • 4 . 1 - ..4. , Cl c..4 C a) o a 7._ 7.,.. :: _- . , N. •_ E ,-.., , ,i , ,v , , , , C', , : ,, N 0,4 1 0: 01 . N , N ; N 04 . N 0: ! N N . is/ 04 ' 04 , :N. , N , N (N c c C',) 0. , r...1 : Nh r... C", N N C I N N , 0.1 ('4 I es; ‘i ' rs: c.1 . C".i c.: ' .; , (N : ('4 ; N . 04 h CD 0 0 0 0 , ,, , clo 0 0 0 , e. 0 0 0 , 0 0 , 0 , 0 - 0 0 ! . 0 , 0 , 010 , 0 2 , s-, , 'c.-, 818 : F",' , 7, 13 -.'': `,'4; `L `8 8 [ S 81, 9 .r.-'. V FI '` . .°2 °2 ! ,9 , 6 , ,,,I. c-,,-,, , s. ,.._ to N-) . co 1, IC . , CV I r'. 1.0 ft' . C 1 r0 j N. (0 CC CD , t C , CZ U., CO , CC, h ,.. l0 M. 7 -•Z ''' : ;... -:- .7. ; ''- : ',7.-.- r--. CI., . Z' CIII; T. I:IT, Ii;Ir. .... (..) E :-f ,.. •-c- ,,-. ..`7,-, , . :-.-- -.. ,-,.' .. C' ? .. ,. - N C. k ,---.;', , I— LI. i— --,- ..—,—.... —, ----- . —-- , 1.0 - COf0NNI c o c `D7.N (I '! v I .1) , RR ; v v6. t. c tD V I ` ` o` O n i ) I . i CC ) P. U V cv6'O ("a O 0 f- I a M t7 co : r t0 • co tN- - � I co 11.--. b 0 MM CDN 7 O CO I N C V N V M - 30 M V V f 0 t K N O C 1 W 07 m 0) 1 0) '- 1 4 O 6T. (1) t, CD tD , 0) : W i iU 1 O ; W O i V' 0) O 6: a0 Oi O i 0i 0 O O { O . 1 0 0 0 0 O 0 ` O , O O 0 1 O O 0 ( O ) O - Cl Q� .� to Ii M - ! I 0_ i 1 Ito < In [ (n i< v c. rt (n NQ u4 Di (Q ' QIwv v ( vin ' tou7Qt6 < ' QQQIQ QQ <, i , , I 4.- }-- J` .— _ 1. ! 1O IMCO N n I R i M 7 m O Ws O i < ...M N N (V 1 .1)7 . N COM , N N 0 I I N ( / N O - MI (n - nr7 NN (D tom. tD i,,-; M R ! 07 3 ) N N R s pp6 mD M 0 1 U I N rN : O ( 0 Q ' ON NI I C ) N 0 0 . 0 , 1 N YI cD r1NfW iR t- 11� ' . r : N Dri01t- fV D . O ( N- OD ! mI-N ( r r C 7 r Ir r rIi i ) 3 , l _ ,( in. a # j -+ f - __ 1-- i � 1 P ' ,,....,.. ,, Ni. ,,,, ,, ,,,, N N N <i rN � N N I N N 1 N N I NN I N N N N i N N I N NPit1 NI I ` i IN N N t N N N I N NIN iN } NN . N N NiNNN N N NNtN N N OOtt070 ) 0lOI0 ON ( NN O NNN ( N : NN O1N OV N NN i { i I , 1 O t : ! 0 I. ([ o10 0 0 8 0 8lglo ,( O10 S 818 , 8 048' I0o 81810 ( 0 0 81 aD P cc; 1 m 61 66 M m - OJ 1 1 W i OD m I 6 . OD a) 6 ? 61 M W 61 W 1 61 W m f W j 7 { 1 I 1- ti I i H7 o ,. o 0 0 0 0 6I0 , O o c o o ' Oo ' a ` o1O10 o [ o � o ! a a o1o . o .1 O C .. O o = 0 0 o1O , oio 6 ololo , o / o � o o olololo o ololo ` ' I j I 1 I i -- 1- 1 -+ 1 O O 0 1 0 O O O 1 0 1 0 O O p O O ! O ', O 1 0 1 0 1 0 ! 0 O ' O gig O O o o o 1 o l o o 0 0 1 o O O 0 l 0 1 0 ( 0 o O t0 W W . W tD W M W ` W I N W CO W 1 W m W 1 W ! W I 0) f Q) Gp t0 I aD t0 �C (O i W ! t t i trt � ..Q.......¢ Q i co I Q I Q 1 1 Q 4 14) Q i 1 Y ' 11' !_...___ 6 W t ' a ! a f� t i i 1 Q. t a x x x x1x x1x x1i11x it x x i1x i i x �iiIi ilrii , xixl 1 3 ,i 0i0I � )V N ' e (- 0 O . OO ( p MIO OIIN N1 ' Ia 10)) RN ( O - •fD 0 ,,- , 6' , ,,,: , ,,, , t- r 1- 0 O i9 . R RI1Oi to cviUV NQN1 N O N C 0 i 0 0 V I C I(! R co(O OONIRcNiQIN- M ? R Ni (DiN ' NIm (O RiI to 0 r l N IN N N I N N N N I N N ! N N I N N I N N I N N I N 71 '7 r r 7 r .- 7 i 7 r r ' 7 N { I717! (V N 1 N • N- , N _ w N N N N N - N N - N j (V N 1 N : N i N N N N i N i N N , N N i N ! N I N I N N IIE1 cst C(}(I! G O-.._O .,O..t...O_ O..i_.O._ O...o 1 0 O O j O I O I N Q N j NO N I N o l N i N , N j N { N ' 4 1 O ; O i O O 4 4 O O O O O i 1 O In r E66 I ? 1 i i 1 I { 1 i 1 i O O r as!! N N t- N l' N N N N - - N N N I N N I N N N I N r• co W W i W W W W 6 W W w W , w w ) w i w , W lll ; w w W I w W J t1.1 1 tt1 co O N W 1 i - 1 i 1 ( 1 11 3. ttt .i -i_ ` 1 t , 3 N N 0 i ON CD I N i O W N M 0 N ! 1 O U) 1 0) 1 0 0) 0) { if) Q I M O O + M 1 0) 1 r. 1 v 1 o (0 0 i a / u) 1 o M u) (y t v m m I § N ' N < N { N N N ,, M. M. M. I M. M. i O 07 : 0! C+ , D I CD j i �} I , S 6 . (D R i W a0 O) ; O i i N M 1 (07) OM), 10 1 M t7 0) si ' 4 ( V; V : V V 1 0 V N 1 R tN j1 R R I R R R 18 t R N I N- R ' 1`2. 1. N- • r 1 R R - h I R {{ R R ', N ( r R R I O O I 0 ( 0 O I O I o O G 4 0 0 ( 0 O 0 O O ` O O O O E O O O i O O O,..i N N i." r 1 I • t+ I C N N P. N I ^ N N 1 N ! N 1 N N e N N ! CV tV N N •-N 1 N ; N N...#...N N N N ' N N I N ; Q) ° ° r : 1 r . 1 , r 1 f 1iE r E N N 04 (it I N I N N N , N I 3 .- • ` ' c i • - 77 1{ N N N I N N N N N (( N N N Niel N N N N N i N I N N 1 N _ 0 N I 0 : 0 i N E 0 N N N . N N ( N t N N N N t N N N 0^' O 0 0 0 O I 0 1 0 I 0 { O i 0 ) 0 , 0 O O 6 . 6 O t O t 0 O O O O O O O> i tt _ !yy4! ( 1 I 77 t O N 1 N i N tV N 1 O Y) c0 I R M ' 0) (0 I tD M * ( R cow 0) { I 1._ 'f I O M i M M M 1 M O ( CO O I 'V' 7 < } b 3 1 1 1 12 i O (!) ( N f O t2 W W t O ! [0 W ' tom < O W - (D 1 (D W I W W I W I 0 6 cD - t0 W W c0 , cD i m I cD a)A` R O - O O ' !� O p O O O ! h- t) f.- h O O O tot 1 O O 0) j t O ' t. l C o . n r . ^ s Cn cP C O` . O` i 0' 0* tT 0) ' C) a 0 0 0' O) ' � Co i� I c< = _ c+ � n 0 1 n o g c+ r, o i � n a c, I c, � o i c n 0 1 o n - o � p i o i 0 O O O O O O O O O O ' 6. O ` 0I 0 ! 0 1 0 O o 6, O I O 6 O O ; 6 6 ! 0 , N N N , N I N N N ' N N e- 7 I N , N N N N I (+e N 1 N . N 7 . N ) D.- in , ,i 1 • ' '1- ' 0) I 6 OD I CI CS) ,,I , C') I..., , .7 ': INI CC i C.11 1- ,--..- 0 0 - ---- ; CC h . c, 0 -'--..10.tic-, 010 0- " C, h ' 0 , - ', .-- 6 I 6 I IN . N ; C ; Micr ; er '. ;;V- . V ; •4- . 01 .- ' 0 r,- t- f V..; . 0 Cr. u1 0 : cs, C) ; ai ; 6 ; C -:a ' 6 ; N6 , ry. ; N- y co cry , N6 - - is. Y-- I r- -..: y Y h ,-.... c..$ 0 - h --- C ; N - Cs- ,- , C1 . C ,----- , 6 MI, ! CI0 : 6 ' - ' h CS,) ...CI . I" M CM I t; ai : 6 CC C - I-, * ; IN Q. : 9 ; Co I c, I 6 ; 6 : 6 , or, r., : -- - ' 06 1 M .:5'. XI ' ,,C I"-.. 6, C , ; c, ; 0 - I - -- cr. 4., CC ; .,-. ; C., 7 C' C C 6 o 0.- - ; :7 C. - C CD CO C) M C- ! . . . , ; 1 r t 1 , ' i. : ,, ; : . , - ly C ,,, a 1 ,,-_ , a, , r ' 14-) : Ya .;,4 ; 6 : 'I ; ',a I 6 1 6 " a 1 Y.r, ; CI 4,:t.; Is- ' Ya I IN t; .r3 : C ! C 6 to:, a a. 4 : ;-1.. 'C: < , 4 ; < : < < 1 ‹ .. a : , a- a ; a : < ; < : ,.. iala s . a . ; 4- I 0, 0) I co r- ; 4- : co : cp- ; v- ; 0 i I- ; 0.1 i a) I I,- i V ', 0, GO 1 <--- Nt ! I'- OD i 0: 1 NI . 0 , sr ? , in CC 0) Lil , V , 0 .- ; 0i .- , C " ..--. - N41r1 , r1 , V; 7 ; 7 . '7 cr) , 41 ' 0, , hi , ,f) ‘ii 01 6 6, 1 6 , C6 6 , 6 ; 6 1 9 . 6 ' CO I ri 1 6 ; Yrri ; 66 I 4-- : I"‘i r 6 6 I ,IP 1 cr. . ki . in; co - NIO 9i0 , ,-- 01V ,. ‘;‘, 1 ,1; , : 0 017-' , 0 ; `.3 ,,p ; ',- 19 ; h.. , C , C, , 9 C . r9yr--" Yo ; osy2io : := , 4- - r- ; .a , E. ro :ir. . .: .-; 1 h eV , N ; N - C4 , C11 . 1-, , c11 ,1 - hiN 04I , D.IIIDI - ‘,1 I‘III,II ,D.I10.1 : 04 , 0I , ,, INI h rk. ! gil r7EJI ‘RII t7.4' :'` KHRi, c7JI (71 e•71 ! 4i1v- ITN- I t7N-J1 TN r; IT:+41 ,:‘11 (47.1 " (71 N P.i1c7,4 1 ,7) 1 r. 1 r•i I c:,i 1 N 1 , ! Cs; . ,,! 1 c‘i I oi r,i 1 mi . (N ! c‘A I r‘E. ' CC . IC I , ! ni c4 csi ' tNi 1 Cs; c+I c. (N! C 4C1C....., 10 , 01010i0 , C10 , 0 , 0 , o ! o , o1010 , 01o10 , 010 , 0 ! o, i ,1 ... _i . . + 4 : i . 1 o lo . 0101010 . 010101010 ! 01101010IC , C101010100 . 01. 0101 CC Eic:410 ;; EiEI. EE ; 910 ; p • o. , E; ; cp. , 90. ; 0 ; 9IPIo 010 0- ; 9 ; P : 1 C co I co i co - if) : co ; co ; co , CD ; co ; CO ; cc ImiuDICJ0Dc0 : 0 ] ;‘liCO . CC, ,, ,C ; MI . ; CC " 140 , " ; 1 1: 1 --1-' 1 { } f: 1:--•+-' t .'"'. -4 4 • • • 1 ‹D . 01 .0 ; o CC 1) 0 . 01010C1Ct0 0 / C1 ! 01010 , 0 100 ' 0 , C'.1 - 0 0 910 ; 2 0. 0. 10. 10 ' 0. 0. 10 Q0 ' 0. !, 0 , 0 , 00. 10 : 0. 0. i0. 00. 0 - d E 000 o , o , olo , 00lo ; o ! o , o ,, o o ! olol •- l000 ! o o o , 4 ,- „I t- .4-.-.., -4- .4 - . ; i ; 1 .4 .; 4 , 40--- 0i0lCiOHn , 0 ;100f00f01 ,710 , 0 0 : Oi0 . 0 0010 . 0 0 ' 0 ', ' 9 to I 0 I 010. ; 0 " 0 ' 0 ' o ' 0. I OYOlo. iolo.. Y0I 'c ; o ; Y? 9 ' 0910 : 0 ; 0 co co I co ; co , co : a, co y co . co . in y co I cc co I co r o I co , 6 ; ct a, i co , co ; co : c7, in It -1 ' '.. -;;" I - --'',. -: ' :' ; ' ;. ;. ' , (1-) I ,I. I 1. ' ''' ' t 't' ' , ' . ,.;,-' I ' .„.' ca a. ---4 • •- 4 , . 4 , .1 4 , , .!, ; , cu ' Jo II 1 , -.L. r. I. 4 ,L , :140) 11 -7- Jr.iI , I SHI " 1 : 1 : a 1. 1 :1 "1 -' 1_ I -.., ', ." : ,17. ..: - z 1 I ; , ; . ; -t --4- • • i : • r • • 4: '. co cr ; c41 Ito triloo : coIc " CC6 , - ; 0' ! M i V , IC) 0 olr- - , r," ' ..,-." '., air- 0 C.4 1 . 71. `, s- 1 M r", ' 7 1 c'4 : e`1 I '12 , 'I.E'I r In : 9 I C', : c',I, ; 7 . r'YY Y"4 ' C 7 : r7 -- , ,',. ‘7., 7 . 4 p , ,,,, ,-., 1 CC ‘173 , c •., ..-; ' 4 ,..N cv ;. co ; 9 , o ; try. co :: - " 9 " C) ' m ; •r,o, . <,,:•. <2 I : 7 ; NP ; .? C: *- , . ..I : '',' 7 '7 , 9 ; '0. 7, 9 C 7 : `P y - oi . , 9 1 N- rt i co i 1.7: , o-y , r to 9 y o : r.--- I cc F.. ; CO 0 0 , 0 0 ,- ; F-.. .',._... , V g . LC . 1,-- ''' ' '-. . . . : h 1 , h h 1. N : C' ; N : 01 : C., ; N ' CC) ; CV N N i cN. Cs- ,_ N i I N , N , C, c....1 CC) I h h IN ..-- ' .-; , ..-: : .-: ; .-- , ,-;. , .,-; ; -,-;. '. -,.. i ...- i ..:. ...... ;, .....; ', •,-- .-.: .-... '. ...-: -,-; ;,, ,--, . .,--, -,-- .-: N i .,-.: '- -.: ', e.----, N , C4 ', NINH‘i ! Nn.liNICNIN ,. NiC. tn , N , CC ', CCC' i N , C' N CSI h ih h , N . h -, h ; hi C. hh , C, ', c..i ' h CC ; CC , ri 6: . 4.-.. 0 " 010 C.:- . 0 CC 0) 0 , 0) O ' C ', 0 C . f.', Cs C ' C 0IC CC C) 0 , 0 : C Cs : C i , , . ; :, ; ; . . , , , , : , .E 6 6 N I I iii ; Li I. LI' ; Lir ' LTA i, IT L.1 ': til 1 I L' i L E 4.i.. IT E i'Ll 4: Lj I 'CI j L E t.i i 4 4 I -C 1 J ;', N 1 I.7.I I 1-;, ' IT LCI I_I 7.ILI: ; ii 1 III ; CC 0 N , , Cl. ', ', 4. ',. C CO I 6 6 . ry., ; N : r, ; is CC . (CI I C. '. , ' CI I CI) 'It ; <CI , : MI CT, ', CI ,:-..- -,-- . cr, , ,- , C)) : C C' , [ .,,,, I0 ...- , 0 , 14, . 0v 41V; 11.11 -'10 - 010 , h1,. ..-- ' , 0 , ,, i0 -. M ,. V . ,-; 1"LiC•! , M ,. ..'". F- ' Co 6 ' - - 4- C ' C 4c , Yr, ; yr, , 41 r- at I cto t o s -- ! - I rtr : CC , CC) ; ro ; 44- : yr, , 6 ' 9 ' 6 7I7 'P : L. ; '0 '0 , 'r-• '‘, '. oiI•n ; Y-'1 : 9 0141. i9. 1 c, , 0 ; 0 ; ol c o ; c-::' I Ic ; ° ; ° ! ° . :. N- ; U-s r- : N Yr r- ;.-- r4.- r- ' 19 . Ir. - c- ; 6., . N ' al co ; 6 , C : It) IC ; 6 : a, : Co : iri Cc, : 9 o ' o 6 i 6 , 0 0 C CI : C. , C C 0 . 0 ; 0 0 , 0 : 00 , 00 . 0 , 0 , 0 0 - 0 , 0 I-- e---- 4-. (N cs4 . 1 , ; , ', , i . , i - ,. C W c.., 6 ..._ : 7,_ , . : r ; 7:: : 7.. :; ..... : . i ,.. .._-- ._-; : ,--.; ,..7 7_ N ' : r• : ; E IN ' cN •, ,,1 ,N ,, i , , cs! Is41 ,NINON , IN ,-Ni ,N1 ,, i ,NiIN ; INicsiHIN.. ., ., iINi ,N1r, ', IN ': r,., ; ,, . (, ,,,, , ,, , ,,, , C) . N , N - N CV . I,I , C, , 5-Cl CS, C,) C' C) h N . C., . h , C' , h N h 0 a) 0 , 0 '. 0 . 0 , 0j0 ' 0i . 01 0 0 0 ". 0 0 0 ', 0 0 0 . 0 00010I00 0 , 1 > :, -, ! .i.„4 „ . : 1 i. -4 I4--..4--. 1- -4 - - -4 I • r - :- 1 -4 I . , , 0 I 2 . 1 , z; : ?.,Hrizr, i 'is : 0L-5 : ,2 ', ,:t.' HOIP ; r•Z ; :tIrt21 `' H'5.." I `f-' `4`..' ri:---'; ' ',- I ''r- RT, ': ':" 14i' 1 , co H.r; 6 I 9 , 9 ; to co : co C) co , co ; 4/ ' C in : CO ' CC . 0 ;, c4.: CC - CO It) (C, try co 1 to ' CC ' 4.4 C- (J) _Ic C- ' Cs- c ' ,-- 7 7' 7 7 7 I7 , 7' ' 7 7 7 I 7 , r' 7 7 .7 (-) E I— LI: 12 : ,--- 1- lo It- r.- o - 1 ,--- 01010 Nttrix. 1113 rt) ,- I tO -rt 01 V) t.t> 1 In , N ,-1 1 0 1'- 0 N V' '1' : V' Cn i N . N tr) i 0.. I crs 1 4- to In t o 4- (N C) in tt-t t o , 4 , - o 6 < o 6 I Itt-t 06 6 id 1 6 i•ti t N t 6 t O t, cii 1 ttii O O t :-: CO :,- tt-tz iti , O , isi 1 r,.. i 6 ,- .`1 p.T. crt, : L.?, 9 :. 9 7 I ic,.! ;.[ ,,, 79. i. c`, it • m rtO 0 0 LP. c`! IN -, r197 ! c? Ls) rci CS S' 0 !--°- :Pt 1 °O .!7-1 - o 1 ''C. `a) ' 2 `,S i r,[-:; rc--,- '- [ 0 S' 0r, 0 E 1 ,c2 ' rc-i.' . S ' 2 i rCt' cll i 0) . . . co , i ,, ... 1 .1 L.) 1 ,,1 ' rc . `.: *) `•&) 1 ifl I i .1- `.'t -! I • tr' 1 : '.i Z. , `.' ',:' 1 Z. , *' I ., r--—4 — .,-- , I . „ 1 1 7, : gi 1 7.--' ' CNN`1 rr3 8 ! 3), EP, i Z-6 ;2., 1,-, A' rA 4 ! ' 4 S)) 4 ' 33 'f,', f,3 8' ' i':,- '0 f t 4 ca' ''' - r:, , f-,--; ,4,,' 1 ,t •:-, i 14 ii-' rA * ' r:,',i i 'cl '" C6 0 CC :q ',,- COIN, ..ii 4 i ,,•., , 6 Oitimt t,..: OtO 16 1 (6 -, ' CD fsi ti5 .- [ A: i ai 1..: f-: ri6 6 i- , 4 Ui — — ,- i — — -, 0 1 .-- ..-- 1 s- •-- t •-• c- 1 .-, ; 40 1 -t- t3.3 • 1: I 1 1 -4- 4 ' -- 1 t, i 1 1 I i t t oti 3 N 01 0,1 01 1 N 4 N 04 j. N N 1: N N 04 } cv ry N N N - Ni 04 04 , N N 01 04 1 01 (":4" I (71 1 is, T.A Cti i g.1 ' (CC C4 0(C, i.; i (71 ;4 1 c7.I 1 nti ,:!. I c7r N r•: N Z.74 N 1 r•TJ C4 1 ,•.: Z..1 • Cs1 ;J i N : N 1. .1 01 ‘i d'S.i ; 1,:i (Ni r‘i I. S0i 0.1 1 eNi ,1 , I ,,i (N (N] ', N es; 1 0.1 C'Si i ga 04 1 N DJ N : 1 0010 0 00 0 0 , 0 01r,10 0 0 , 0 010 , 0 0 0 0 , 8I8I8 8 8loIolo 0 8 818 8 8I8I8i8 . 8 8818H2 cp. o Sio 1 cc cci co a; act ri i cci t cc cc on on i o it cc cc Hot t 72 i on ", co co 1 cct cc cc cc co cc 1 co it'- i , 1 01 . 0 . 010 0 . oi . , . 01±1.--, 10 [ 0 01 . 0 o . 0 , 0 oi . o . 1 cipt 9 c , o ! ,9 0. 01010 ` 9 09919 9 , 9 0. 9 0. 09 010 9 PI 61616 , 616 : 6 cn616t, cilo 6 o o o oto 0 0 o oto cnto 001 t i I 1 A 4 1 — o o oL000 oioio o o ° to oto o oo , o o o g..--1-otolo--t- o o oto o 4:7 000 o cc u, cOlcii Otri OlcOtatilcOlIcti 'c:i co ' c?:; CO'' ' c?i 1 2 c T.i .T i 1 cc ;:,' c:,:C ;:i ,,T, ',`, 2 1 co i , — 1 1 , , — li I ! i i i , , i , I , ,• -,. I , , , , . • , , i i, I / I 'I . I ! / . i 'I. 1 ! 1 3 1 1 . , C t + I- 1 1 '4---- - ... ! 3--I " C° 3 4 .3 Cl) sr ! .sr .4 , CD CO ... ,,,.. 4 .3' ' t 3.4) 4.) V4 3 CD- 1 olintw °') , « < i < , i < , . i < i i < y , < , < Iii « 11- ) '4 I 0) 1 I ; 1 t : 1 ,,, xi / , iii I I iiilili :liii I I I. IIIIIIIII ; IIIIIIII E tIt Iit tIl ItIII. III 1 titilIII = I 1 ! 1 I I - i I I i I ....,----I. I ..- z r -i- . 1. 1 . I 4- 1 ,7) 2i2IO 8 °N) I .IIEISIIIIcl CI72; A gig `4 -T1 . 2I ,-, It,:; ISVt' c9Icc4ILcr, I 6 , c, 4 1 co I 6 6 , 4 I 6 O 6 ' CO ! cc; to oil r-: i tri , N i Co t O i" 6 6 ! •,--- 1 act Ki CO ::cr' nt N ‘334 '9 + 0 33- 1 C N m. iv) 3 '34 : 7 V M i '4, : N tcNt9t 7. 1 7 .. 7, .1 L.r) 1 CP. i 1.2. i 9' tit i 4 , N- li ; O) g I,. .1:i to ; tO i CO 7, ' tiiiiititzirls, II-- 11,- 11-- , oc, itelt.- La , cot, ,t t , t 1 4 -1 ! —I- L. -; " I t 1 t , ; --11' Nt3'', 01 cttti ,t' N eq I ,-..1 I c‘i I cs.i I N I 04 NIN 0,1 ,..., I c-,4 C'q 01 l• 0,H.: N 1 CA ,.., N 'I ev IN NIN ' 7. 17F -H7 7. 17i7 ' 7 ., 7 7 717 7. 17 .17 : 7 ,, 7, 17, ! 7 , -. 7 7: 7'. 7 7t7 ' ....... N 04 1 01 tt 01 01 1 04 1 01 , N I 01 N 01 t 01 (N ! N (CC - N 01 04 3 N 04 N (N , MI N N N GO r.i csic,ilcsi csiiisiicsiloilni cle...ilniV•ii 'i .j . '‘i ' '''il '‘i C'i '''' ', r‘i r‘i r.' rSil ....' 0 0 , 0 , 0 0i0 , 0i0i0 . 0 ; 010i0 , 0 0001C., 0 C 0 f:D : C* CIO 01 1 -• 1 .1i-- -i 'II ' 1 -' , - —i, 1 '-- 4 , E 0 0 ,- 01 04 c-- t ..- 1 o« i N I .- N , N 301 1- 1- 3 NIN10.1 .-- ; 01011N , N !: 01 . 041N ! rs, N >, ..., .,,i W111.1 , 111 1.1J1 /1.11w1w W wiw ; witil al ILI 111H.1111.1 ! Witiliall. WILUitilf it.t ! lil , t111 al 0 Cs/ 1 ' ' . 1 I I ' I I 1 I • I - . . -4-—4,—-•••-, ..-4-- --- ----f— • [313 t 1 . 31 I t 1 I I 1 c 0- 1043. 3.- 1 •11: CO 04301 LO1401071, 04 ' COIN , CD 041CO .34 .- Iolo olwilnIv , v- !....-. , 0 , ,,, i r,/ , Nr- ot ,-- N ! N t. In t ,-- icsiIo ! c4 4, ..0 oInIcnir. (CC N 7t. I .'191 (.•! ! 66 : 6 •- tiN14 ! OtOICO ' 616r. 6 6 ,-- •,11.. 4s,tt - 'ilt-ol (o. .3:3 opig,, , ,.9„ . F., , ....... ° P. , 919ir 7-- -Jr. 7. 7 ! 7 ‘! ; r,! c`,. cs! ,:,i : c'i ,'"! r Cs, i ,.,! ,.1i .. ; , : 6c312 'CS OH2 g), ITIOITIO ' CID, I2 ', 2IO 2, O 21E1212 ga, 1 21Esit,) ! El ...-' hi Cs1 i , • i 1 , -.. r T— 1 1 , , , c esi ,i Iv I cv 1 c4 N :', N ! 01 3 04 4 01 31 N 1 N N 01 i N 3 N 04 , 0/ N c', ' 04 't 01 01 N NI NIN1N .' I a) a , _—. I _--. i _. 7, 1 .,_. --._ , , —..._ E N . 0 1 3 r,,,, cv t r., cst . N 0 1 i 0.1 0 4 ! Cs 1 C74 3. C-,1 1 TN cY. I .3 7,4 1 Z r:3 Tr-‘1 N ! c-:1 '074 N PRI Cy c:4 ,-4 01101 ; N N1N 011N N1N NININ :101 :301 N30401 01 NIN 0410.11N , C4 C. ( 1 () 0 : 0 , 0 0 , 0 0 : 0 , 010 0 ; 0101010 0 : . 0 0 0 ! . . 0 -0 , 0 .: , 1 1 , , I ; ' I i I , " •, . CO 'I' t ill 01 0 1.- ,, CO 1 1- N co [ 114/ i CO t 'I' : N-. i iti, 84, 1 ,418 8 ;. ‘g , g, g , o , c4 ,-, .3' CO • CO I to- . N CO , CO 1 0,1 0 04 i CO , 01 I N 0 1 OD CO , O, I 00 CO (0 I (0 i CO CO CO , CO 1 CO , CO !( COHo. ! . f 1..... , P...._ i 1,- N. 0.,, C--- 1 M1, 0. 0- 1 4-.. r- ic:itdint nt" 6tdtr-t 6tO , 0 ,-- Ir-- Iolo , oinj. lo ! o !: ci - d oio ! 6 , o , O a.) ; s : cc; ; ‘<..„-H --,:' , g ; s ! .,,; 1 <sHg g : -[; 1 -',-; F-r.'.,• • &r.' g [ --,•- [ ,S' ', F • f,:":. [ F[; [ ',1 - 75•Hg[1. , 'EAL [ R[H •• r.:N0.,6 '166 Clot & atOto 0C. 616 o 6 c ' atOta , d , o o c a . c . a 0 E — eN . , ,— — C-, ' (N' , — , N ' N , .- N N ,-,-,,- , ' - ' , ' N N. 3 : ' , (N •L ay. 2 61 . , 1-- LI. 1--I I I I I I I , , I .,- C') , .0 nt <C. N ^ •C LI, 0.. 0^ ' r, (n •:1 C C.', . (C, C. (%1 C ' CI, NC H r, , ..-. ,1 C) 0 I 0 %I) . — .7,4 h , ,1"., (4', ‘- 0 C Cr) N , C C : 0 SO hi , C') C V' : ,- I OS ' 0 ,- SO *"C.1 CI : 02 a Li, C , ;o v. C, c. 4.„ co Co . o ; cr, ' (C ,-- lr. 0 •..- , , tl., 1, CI' 1). C, C (C LP •-- -C' .,- - VS : ,-- ,-- ' O OS ' R s- ,-- N 0 O c (Ni , to ' N Ccs C' . . (C •-• Cr cc c 4 .0 2" a , a, 7, 0, ' cr, ;C• , , CC• ;C *-- a ev .... -- a, ; to r , co ,- c. ; co. .- -- c ' '7 0 Cs- '-; 0 C C - ;0 C; ,-_-- -- ,,,,,, , eu En 03 . . . , . . , „ , ., , •, ,r, -I- 4) 1 ,,y- , (N ' .,.-. . ..,. V't 'I' O Os : ;0 . 0 O u"' sr- 0 1 Li) LI) V 'VC LC, s.0 V' .,' .< .. ..•C < ,C L < ', < , < C 4 4 4 4 4 '.:, < < - < ; 4 ; < C < al C Q. C 4 I ' 'I • • i ; • va I; c;'-o c,- ; isH LI I 4 - 1--- r-- co r, cs: a, 0) 0 c 1 - oc ' tD ti) CO . ,- ', 1"... ' (N (N rc-, 14i .c . c.- - ,....c. , ...- C. - lc co ,I . LO , o0 : 04 In C') 0 . 0 a'+ ' c ,, I41 , 1 ,-", , ,r ; rO, ., ...; I rIv I ..-- ' .-- CO a> I 0) C co 4 (CC (0 6 , CO cc; , co 1..-- in -4.- --.i.., , r , v. , C , , v .., ('C = ('4i C) , (N C) (N C', : vr ti, Cs0 } IC) U) : .- C') 0 . ..,,,, ; 4") 0 '.1' C' '(N , vicic- ,. . ,, i cs ; .c-; .1 oo a. CL CO , (N (I) ,:, (NC , 1:- N co CI) a) (C , N 9 N7,-: (0 „8 , N1 r,r.- to C,). CV , Csi ' hi ! N . N Cs , CV ' Cr CV N NiNICV : h10.1 N th CV , NICV , N ; Cv ; Cs, N : hshi :'•-• : s'-- '' "--• '-.. : sr- 7 7 7 '' 7 : 7 7 , 7 : 7 ' 7 I 7 7 ° 7. 7 : 7 : °. s°. : 7 7. : 7 ° . ;, ' ',1 ' 4-715vi ',; 4 c7ILCTI1C7liNiCV C7/ ' 2') tVh11 (cl ' hiCV , NIC'1 Csi (71 , 1, N I, N 1 0.1 , N ' N N ', N N 1 04 n.; N I N ' N . N I N (V ' N ht I ry CV 1 CV , CV : CV ! 0.1 . CV N O , 01000C.. . 0 , 0 , 0 C 0 , 010 ', C ! C CD . 0 0 0 0 , 0 0 010 0 0 , r • • i • i •-•,. • • -. , • .4 O 0010 0 0 . 0 ' 0 ' 0 0 0 : 0 ' 0010 0 0 01C0 C.: C0 , 0 00 , C 0 0 0 , 0 0 0 C : C10 C0 CD ' CD , 0 ` 0 CD : CD CD ' O 0 ; 0 0 0 o c , o , q c:, O ' 6 ; co 1 6 CO . C ri ' cd ' cri ot., , co co cd ; In , o:i, , 06 cci od ' co 6 xi ' co .ce ; co ! c‘..1 . ad % %— -1 t t , -. - 't ti - -,- -4 . T t- , ' . '. f '' • 1 8 : 38 , 6 ', 6 8 6 ; 8 0 8 8 , 618 ' S 8 " 8 : 8 , 8 82, 888 , 88 , E 1 ,-• . 6 ...:-_; ci : c', C co CD C C 0 0 . 6 ; 0 c c c o o o C C C 6 ' u) c i = , . . , "t- 1 ', `f, f ',_,'1-• f - ' ' ' 1 1 , ' , t c, C 8 : 818 : 819, i8 8' : ., 18 , 8 , 8 : 8 , 8 , 8" 81818 2 , 8 8 , 8 8 '28 8 , 8 C ,,_ , r., , 06 : . , r„ , ,....., ,,,,, c. : CL . (C CO cd cci cr. 0) 1 ca ct., a. 6 . co oc: co DC r pc; : . ' E • . , L ,.. 0 '• r._ 0 V' 0 -0 0 0 0 O 11 Cy, , ..X. '02 < < < < < < ,6 CC , 4 .16 L. . 0 , , I I 1. ; -X , I. r2- T - 1 I I . :r id. I ' , I I. I. 1 2. I. 1 I . 2. . T. 1 1 = z i ,-,, (C ,-- i - (.0 ...- - 4) , tr, (No a. a L (C - - ', rt- t oo 4- C' v. , CD CO , kr, . •-- - CV C0 olvo -. Li: r., 1 rn (N .,, N' , in t .4, ! Li) (C , Cr: (N' C) ,- '0' , ,- , in , ..-- 0 ,.. N , ,-... 06 1 ,.... !. (16 V' . ff., 24: C, V- 0) ,--- II) (( IN ojtv I ,k, o-, . -st ,- o,) ci, c. co v r, , .- ra , .- • h I "G` • CV , Crs CC, h S O Sr, ,--- h 1 0 CO ' 1..,. ' 0 (N 0 NC0 C) a.- ..- h ar, ... - ' Co' 1 vi i ri 1 & C) Lr., . r, eci ` r.-- --- oo Lr.., Co C v , 6 N - tc_, ,-.. f.. r- ri tr CV • CS CV hi , CV . CV , 04 h cs. Cv • C, C, CV, N Cv C4 - C cv.i. cv, c.i o C4 t , [..1 r, T.3 Ci ..T. T t T- ' 't .....•••••• N i• h 01 CV ' h h . CV N : h 0; 1 h CV CV t-, , IN N Cv CV r, tt, , 4-..! ct. c, IN 04 Cl) CV Cv N h 1 hi CV N Cr : h C: S', h (NI :V NI , , oo ol r, ry ro rv; CV C,. , C, .1.., 0 ' 0 0 ciao o c 0 to c ' t.- C o c Cc C 0 c c- - c - to c o C c C a) F3 ,c,,,, i. . . . . : , . . , . . . . E 8 8 cv ry N N t N •,-- , N , ", - (N h N 1 N , CV i ••-• N ' •- : N h N Or h h h <4 >IN •• •• L.I , Li ill a.. : U. W .... C) • (1.; 4)) : LL L. La.: J. LI C) I.O , IL L'...: C) C) ' C) IL ' LLI (C, W (13 0 NI . . .. . .. , ,-,C "4 (0 0) cr• N tv' h (4) •- ' .- CO ell • 0'. C C, •z-- ' CO ,- CO , INa IL; 0, 0 C') m ' -a kr, - ' C', , -a ,L (NC' ' ^-, - - . ,i, , co C') - 01 (N (N , C : 4 a: I C') ' ov c ' vo rt, ry o .*:.. h (N , N (c) Cc) , r0 - o 0 d. : N '• ' CO 0) C C 0 0 a- ' h CO V If . 0 CD 0. ....- ,) ,. 0: , ro o) ct) o) , el C o, r, r el . crl v , v , v v . .4 a v v 4 4 V ,' ...1) C, 0) co co to ' a--, a, a a, oo - CO , co ' 00 00 Co CO CO OL i CO CO 00 CO I 00 CC L. til " 0 • 0 • C C 0 ' Cs C 0 0, : 0 C' 0 CD C C C C C. , C . 0 C CS 1 0 Cs:: 0 O. ,......... (NJ NI (,) .-.: .- ' ..F,, Ng (NI , , , C csi ,i ('4 h 1 (N , Cv „ cv , CV , h tv . ('I (N ; h 1 C'. N ' CV , O. N h CV N , CV Cy: N , CV Css.! (N 2.2•_. (1) C" Cs '1- ,2' ; v- ,: ,-- ', .--, : •,-. •-: , ,- i -Hv-, .- ,-- ..-- . ,- : ‘-- 1-, w-, 1 .-, ••••• , .•-• -,-- .-- -s- .... E CV CV CV ' CV , CV ' CV ' CV h ' CV h , N ' CV CV : h ' CV 1 CV h (N ' N I CV ' N t h h h h ' N• . , CV ; CV CV , CV (NI ' CV • CV h CV (N) , (Ni 1 IN CV i CV i CV , NI N CV , N CV . 0: CV , C', C') C,) .. IN (I) Os ° 0 0 CD 010 , C, - 0 ' 0 010 , 0 0 0 ; 0 0 0 : 010 0s0 : 0 0 0 0 , : ' 1 ' ' : I 1 ' , '• ' I > ' --;S- 'i' • ', 1 ' T T ' ' 0 1 '' 1 2 ,_ , , 0) t 0 i ..--- . M t t., , •Ct .1 q, , ^, i= ' C , • i,,,'" , [.., 1,0 Pi 0. h h . C0 Os; , 0. , 0 1 CO , C.-: C0 CO C2 • 4 0 C ' 7 " C' , 0 7 N '"" "s` r--., C' , (' C, r c ,' c- c c co ;7, a) ....0 c :i. `,-.', ,iii-r:i 'iii-i ,,:i --i--; iirii k.. i ,--' i iiii, ii,i,-, ,, ,--i 'Ni iiiiiii r t' 'N R.. ',. f. F.--, :', LLt- i --...............—„,.........---; I W 'f CD 1 O lD OD m V 00 �{ U) N 7 h O •CY O 7 1 r O 1 O 8 Ch N 1 O m In ; O ' to N 6 O 6 r V UI 1 H) 1 N N I O 1 N 1 0 •I V' O N V; M I N M d 4 o i N ' .- (V 0) CD Cf ti N I C) 1 N i Cn N I 0) 0 U) 1 C7 k o) O U) CO ( O N) M O (7 010 �- r - C7 N N N < N ' O r) r ') N V O N N U) is ) a 1 m CD N Co C N Co I 0) i O 0) C) t`- I N I co CO N co CO '� 0) V • C- N ' N 0 0 ' 0 O i 0 O 0 O C) 0 ; 0 0 0 r { 0 - 0 : 0 O 0 , 0 0 0 0 m 1 ; r r I i t a i l i i I , 1 < H i < I < < a < ala laia ! ala a < . < < < ; ¢ i a < < , < a sir 1-- i i 1 N C I C 0 4 � U) 1 0 v Cn i CO 1 N u) N I Cn 0 U) rn co ,, 4n eD 00 . r O 0 o z 1 N i r .. .. 1. 1 d t V 1 N r 1 0 r V' O O 1 N r) N _ 11 ^ CO CO ! d � , N o 1 4D 0 m CO N i N 40 CD 0) 0 O 1 N UN) - N V' 0O') I M S N C V' I N CD 1 N 0 N 1p O < fn Cn N O V' N I C7 I� N� 1 CC 1 � I N CO N CO fJ 1 61 co co o I to co 1 ti 1 C I N 1. in m Q' CD N i " r `- O N ' r _ ) r 1 1 I{ i , lr 1 N N i N 4 N N ` CV N N N 1 N N 1 N N i 04 N N N N N N N N N N I r r i l r r r r , r r r ,_ 1 r , r r r r r N N N 1 N N N N N N N N N C N N N N N I N N N N N i N N N • N N ) N ; N N N N N N N CV NC) N N ' N N N N N N N I N I N N I 0 O ' o I 0 o o o o o o 0 o CC o c o o o 0 0 0 0 0 l o l 0 I oo 1 o {— o 0 0 o- o o o ; —0 0 o_-_..._� _ �— .. o o o18 0 0 0 810 8 " 0 0 0ld o 0104o 8 o d 8 o `81 o10 d t N It d co JO K! OD - 00 i 0 1 O V 11 00 { ni r') N C) M M i ri C7 In i o N I co II m i ' i i 03 1 1 € t r r i O r r ox of0 0 oIO Oy0 �O 0 O O O1O o o I O ' o o o [ d ' O 0 0 O 0, I o o o o d o 0 0 0 0 0 0 0 oIo 0 0 0 0 f 0 C t 0 0 lcl0folo 0 , 0 . 0 0 old N 0 0 0 01 � 0 olo1oi0 , olo1 � ' 0 c 1 I 1 Ill , I I i 1 1.1 I , 0 , 0 o i o .0 00 o o f c) o , o o 010 0 0 0 0,0 0 1 0 , 0 0 0 0 , 11 oIo 0 0 0 0 I 0 0 0 0 oio o i o 0 0 0 }' Co 1 co co" , co CO CD co t CO i CU I, et CO M i M l Ch r'1 :2 C7 r) M I Cj 1 C7 ,jr); m I jI 1 trlrl � lr � Ir irirrt —4� Lo in • E in Lo m as 14n N 1 d ' Y 1 1 Y , < < ' I < ', < < y Q < < i Y i Y a . 0. lja I 2 2 I2212 ' 2l21 2 2211...2 2CC . 12 212 I 212i2i2I2I2 I Z 1 �- I N l m , d 1 C I N 0) 0 , CC1 ) o) I N 1 N co 4n i N 0 1 try O co CC I N S N `I 0 I lt1 O 0 I N H 4 0) I N N O O , N N N I d t') N i N . ai U) 1 U) ' 'U Ci I to 1 CO V Oi C I ' i .- { 1 V r N N , +- O N fV ' lii I N f 1n N 41 C) N , IC) , N- N1 1 Ca r 1 N CO 1 N lD i 0 O CD .0 N CD i CD i N ' 10 :t i- I N i CID N CO C'\I I N i . N 1-N N '_N. N T __i 1_" . .._ r 1 O i.'__�.1-- �. 1 N ( 1 N N I N N , N N N N "..N N N N N N N I N • N € 0N ) N 1 N I N 1 N N N N N N N " Ni N N N N N N N N N N N N 1 N �i 1 CV ; CV 1 CV 1 CV , N CV I CV N CV N CV e N 4 N p N 04 N N N CV N ni N 1 N 1 N I N i O O O O O O i 0 G O O O CIO ; 0 0 0 0 I 0 O O ; d O . O 1 0 1 0 I 4 i 1 E p o I i I 1 0 (� N N N I N N ` N N N N I N N " N ":. N 1 N N N i �.. w w w wiwlwlw wiw wIw1w w w wlw � w w w w wiwiwlwiwi (0 o N I ( w CL I 1 i ; i 1 I .:C C7 i CD U) I o m C CO N I O I Ch C) N i N 1 Cn " N I r 1 N t U) ' m l CO U) I N (D 1 *� 0 I US ‘-- , 4 , 't C) ^ V' 1 O O et' N 'O 1 U' I 4n U) 1 N V' 0 N , U) .- ' irit N ` N N C7 i st ' U) CO Co 0) 1 0 1 0 1 C) N ' sY V' , C N 1 in I CD 1 Cl I !7 1 0 0 C) Q V 40 CC' U) i 10 <n U) 1 Cn o Ln O O ' O O O d 1 d O s O l 0 i __ t N N I N N tq 0.' N CO o 0 i -.-.-.. -N 1 ! I Cl C O ry0 l 0 O I O C O O 0 1 0 f 0 O O O f O i € W t tO CD iD m (11 Qi I m 0) i CJ) m p O 1 O S O O 1 GY I O O Cl �� CV N i 1 1 t N `- .a_I i -- 1 - _-� _.. C (� N N t N N i N I N N I N , N N I N N I N I N N I N I N N N N I C) 1 N 1 N N N N NI N O O � i7 ' r � I irsri � r ) � 7 r 7 7. r ._ , EN 1 N N N N # N N i N N 1 N N N , N N N N ' N i N N N N N N 1.. N 1 N N AW� N ` O 1 O f O O I NO O I N N N N 1 N I N I N N N i N N N N N N N N N N / ! 1 1 i 0 O C 0 ; 0 , 0 1 o 0 t 0 Cl O 0 O 0 o i 0 0 1 0 - 0 1 6 1 1 •0) O - U) m CO CD N CO 0) i CO N m V' U) N M m [ 0 V I N i M , U) 4 1 Cn N N : 4n 0 to 1 o co CV ) in 1 Co to Co V' i D o V Co N V N ( N N N N i N C. 1 co N o0 N t oD Cq 00 t N ; N ' N N CO : 11� N co m N ( o.. m . C`- { N N N O , 0 = o t o N of N _ N N CC 0 ) 0 OIC- C Cl - C l r= 0 0 N; o o) ol6I a Cfl 0) ' 0) . CM Oi n) , 0' , 0) ' CC) 07 ; e- C) I Cr, 0 ' 0) 0) , 01 , 0 . 0 0 O i 0 1 0 1 0 , 0 i 0 1 0 0 t 0 - 0 i 0 i CD -� 0 1 0 ' o , o ) 0 0 - 0 0 O ' O ' O , ( c _ o o. .- l 0 I o- fI F,, c h o.- 0,- I 0 0 � I o i c 0 I 0 0 , 0 I` 0 1 N . 0 0 � o , oN .c , I� 1. iz Fo- . , ---...- ---, .....„ , I, “.., 0' ,_ , OF ,- , ,...E. , cC CD i•-...1 till , 0' I'- ' < , CO : .- , .i.0 .3", I - ,- N e-- C.. P1 , V. [ r, . I< = < .-- ,-;., e'D C, I 0 ! 0 I I0 v < 0 IN et , ,c,•) , C, .1, C 6 ;7', 4 ' co t t-- '0' tor . 6 o co N to I 1 o ' (C t- 1', (0 o < lV , co . "7 o< ...-, or co ,..- -- • o , . .- c c.". o o t 6 -r- • c o• co • o-t., c., nt i N , ,- Ci NJ CC -, ,- ir, — ' -.- — - -- c ,,,,,, cc, iv ! i--- C 7t c cc, 1, -ir -,- !,.., c-, o c C — c , c, o.,. 7..-- c c '7- c, o o c o i7, 0 0 c. 0 ! o 1 , .' 7 C ol ir, !IL ' ' ' - ' ' ' ' ' 1 ', ' ' ' ' ' ' ' i f • , , ._.-. L.,-. ,..,-, ,-; 1 ,-, tr. is: =1: V < . 64") 1, ' LC, ', V) lt, ' < V^. < < V ..f, I : < 14 t., , ,.. ,.. Ili < < < < ; ' < < < < < < < < < 1 • . t 1 • ' P: a' : `,‘,..' Z..,' 8 ri ;,-- A `..,:-; . -?-2 OF :: 8 X , IP) ' ;* ' 0 * 14 ; r':"--.„ ', N ; ','..- i i ',-,' ;., `;. g'. P,`D. .° : ° ; ,`?, tf2,, H4 '; &th' , 7- ; Fr." .c,'' I; E ‘'';'. 1 1 'E, ! , , ,,,' ' '0;9; , ',-', ,T 1 ':,-.! i, ',` 1 , ! 1 8 1 IN li() v-- : ..- Cc to ..- - o ..., ' al c.. 1 : Oa - et .,-- Cr, ..r., r, c•-; er ' n i r., . ! 4 -... ' * I ' t ; , , • ' - • " ' ; i ' -4. ' ' 1 N IN , INI N ' N t^..: IN IN ; N , N 1 N ; N . N IN NJ ; N ' (CNN N I N I N N ,7; c7, 1 '< T,; ,' ,;74:i ',":1 ,, T-,,; ' ,;- ; ', ' fs4 Z;; R, 17,;;. T;, ;; T:i ,1 ; <.1 T.., IN 1 0 I , I,.I N i N : NI IN I,. N CV ' IN : N . N IN I N , tot ' o o ni ' co ' o tO coi o ' csr rC ooto co ocr ' o ' oto , co co ± c o o , c c ; 0 o (N C' o c 0 or --t- ' ' " 1 ' " ' ' i-- -1 --' i ---1 < t • - ' c oto c1o , oto o ' n co oro . to , oio , o, o o oloto io , o C 6 010 . 0 010tc 0 0- 0 0 01 0019 . 0. 0 °. °. cttc 1 c'ti n , r-.C 0 , 6 ! or c-, !. 6 1 0 . 0 , o 6 6 O co t, cr ! co or m • c ' , o ; c 1 r ' '4 4 ' ' . 1 '. '. -;' ; .; v ; .; '• ; ... CS 8 1 8 C C 8 , 8 . 8 . 818 ' 8 8IgiEi8 ; 8 ; 8 8 8 ! 8 . 8 81g18 . 8 C , 0 . 0 , ,, . , N ,...- F. i. 0 c o .7..t Clgtol .i ' 6 ' cti 0 or. . 66612ln C) c-t 1 i 1 . I,1 -1. --, 6 oto . oto 0 t o , o • c 0 c, o Ictot• oto co : oto cr10 c CC 0 CIC . 0 1 c) 0 0 ' 0 ' 0 0 0. ' 0 t 0. 0. • C, t 0 ' CCC . c2. ' 0_. . 1 0CC cr co . cot N , , , c- c co co o 1 6 1 or 6 si to 6 o o 6 1 t N t-- ro ' ,-- - - . ;- - '• ' • 11 ' ; • +- 7 ---.1 1---- , • 41 ..r, 14-, 1 Lt., o ' ..v. .1- ,, (4) o't , I ,,., . Lr., t , . co ,,,,. .,:, = ' cro 6 crt 0' < .o. < < y <, t; . 01 < < y < < ' I < r .. i ' I ;a3• i ' I - '' I 7:... IC 1- 1 , :I a, ..I" 1 , a .0 . . I i 1 _L, .I. :1: i a: , I i "... ' ' 1 ' t. t , 1 , 1 - 1 ! 7: ',3 1' .7, -:7,-, 'A. ,,.' ,'-'', '78 ,c2, f ; ; ;-;')' '.,.! 4 ,-'s '9, ',; ,-4 F. " ','•;*, , 4 ,'-4; ,'-: ;2" ',2, , ..q. 2 , g, j i0 ,!i .1 1 t,`2, ..-;, 2 <% ; '8 CS , , -..- :-- . . ..- --- N V , 01 N : I <10 I.--- V ' v- 0 Iii , ' 0 SF' ) itcr ' 6 (CF ,,. .,. ...... ./.....,.. , CV CY [ C.4 1 ,4 , , cs. o ot to . 0 . , C.... ! <, N nt , (NN NI CI) rt, to O., ' o , o , or o o o N ru 1 I cs: c.., , c, o+ c4 ,... i, ry (N i r, r. c, .5..., 0 C .0 . C, 0 C. 0 0 c.-, C., C 0 . 0 0 0 0 C., 0 0 C C) ) C Cl 0 C W 8 2 - ' . - ' - E6 0 c,;,!) 0 ,,L c.; ..,,,, N ,,,, <-;, - ,-;.1 , ni.1 N 47,1 , N I 0 , N IN IN I N : h N 1 IN N , l', N h ; (N >•.., .- (..,,,,, ILI LI., 1.1.1 1.1., , U.3 LL: C) LU W CC) Li.: CC, LLI L.2 Le LL, UJ ILI ' Li .- , L.. 11/ Li-I ..1. 1.-.. ; (C CL ...0 ,-, ,- C, C'. C'.) i./.. t V> V C.:i Cl' . 0 IiG ID . O. . IN I O. I O.. C (C. FL) C) ci..... 0 t, :-..1 Oi or ' o ' ro . o ' co o o o co ' c co n t .<.! . ocr I c. , 't< t 7' ' o ...- ot 6 N , - ,0 .41., C 6. t tir co co 1 o 6 •tr 1-, co 0 i 40 , ,- . 0) 1- 'I i.0 ' , , 6 t C' o c - ' r. ....'t C. N ........ CF. C1 0 V, - C, . V , O. III: 0 . v. ., C! . h . v../ , ' In ; 0 , 0 N , V , , , I., if! (N. CC) a 'L <2,'. g,'. ['; 2 2 2 2 .? E., ; 2 C C" ' ":---) ,? '....? 7 :_- 7 7 :7 .7 :2 ! :2 :_ -, -— cs 4 c\I C ' ! ,,,,.; ,..„.i 0.. N N , : I..I, r r, :.. 0 C. i,......i. , , , N . , ' t-..1 , SNI j N IN ; , , , IN C, N i,.: a) CD CD „.: _ .._ ,_ , _ _ ,.. .- . - .-- - ....; , -- -: . .,- i - . ---. .,-. - ..- , - .. , , — E N IN , ., , ; IN r.,. c, , c., c‘ ,,, c, t, , N iN j N. IN ' N I, N. ' N. ; IN I. C•i I ril IN (NI . N. h ; 0. 0 ni O oc , (NC' n co o o o . coi O . o o ni 1 to i to t C•J N N ['Li , , , Clo) C> C ' 0 0 - 0 0 C> I0 C' (N CC) 0 0 0 0 0 , 0 , 0 0 CIO 0 0 ' 0 0 > ; i v i 0 2 a.., N ,:, a, . — ,..-, ; ,a ,... a: . ,-, — .c. I LI', ' r< OF -- I , t , ts) : CD , cC, '. 01 C ; *- :, t- I', ' r-- N CC , < ot co 1 co . co ' cy, ut OF . OF a) ' a 0 i c ' c ' a L 0 r_•., i c , ' ,- ..--- e," f.,., CCc' -,1...- ;;,. , `---- '..,7, r,' u :,:, F- ••.i ,i, 1' `,.7, :- •--. Z ,- ,-.1 ,5'., -- :, ,, (.....) e ,..: ,„„. -... ;.. .---, .. , . , '.'.. .. <„, .,„ ,,,,.. ..., ;-.. ... ,. .•..,,, '.-.7. : ,I _____ rf o ' V II V ' O)) O) O ' n 1 0 . r ; I n ? O O N . M O N (Mf { O O C 3 ; 1 r- O O _! O N O N([) . o CC O O M O r- 10 1 r r` N V) rV N ^ C)r c ; M i - N r p , 4 o ` V , V t V V O N O A 1 9 M , N N r V O N Ni # C O V N N Ni Q) O1O O OO O Cu M t a ;' Ni ! C NO N o c <V , 0 0 1 o oI o N ' N , ,o) a. Li) " h 1 V V' ' .4' ; V (n Nt a ) (n N N N V' V V V V N ' tn ; In I V (n u) 1 v) 6 ', ¢ < ¢ < I < < ¢ I < 1 < < < 1 < ' < i < a ¢ < ¢ ( Q ' < af a a ? i« '[ 1 fr r r C7 1 I I ) V MC) Oo o tCG O N V O n N CC O 2f0 o tN N N W W tN 'I iOt) i Zr C) C- . OV ) ((DVMO003 N O N it; O OM1 I0ON' 6CO) N M N V V to M 3 C) (0 tD PJ 3 N V 6 j (D r'- r 6 • (n N. tO rD (f) /0 tD )D f P) : 6 r 1 r r r r # r r r N N7. NN N N N N } N j N - # N N N ' _N N N N_ N N ( N N N 1 N N ' N ! N N 7. f N N N N Ni (V N I N N N N ) N N N N N N N 1 N N N j N N N Ni N N N N N N N 1 N N I N ; N N N N N N N tEl N 1 N N i N j N N 01010 0 0 0 0 o o o1o10 co 0 oroo o 0 0 0 00r 0 8 01 8 o 8 S o O ' O 0 O O 1 0 O O o O O O O , o 0 0o ; O E O 0 . jo o d o V: rN N: v C.:. n ; o o r o o o o 4 , 6 010roo r ; O ' O l o O O o 7 to0 # o 0 O o O o O O . o� O o 0 O O l o o O O� O O O j O O O O O O O O O 1 0 0 O O O O O O O O N.: o i o o o N.: ; o o s- o # 6 o o Q o o a i o r. + vs:, o r; r n: 0 0 0 0 o a o o 0 ofoto 0 o } o : oIo 0 0 o � o # r 10fo 0 0I0 0 0 0� 0 0 0 0 0 0 0 0 C. 0 0 0 o S 8 , 0 . o ; o ! o V •_0 1 O ; 0 N- V N a 1 ' o r- N , o o N I V , o N, h 1 V - r- A ; (n , o , r I � 1 ._.r_N y.�._._ L.; I V. v i.._0 ? ..L N __...�...-_....._... «.. c 1 t mu) ' cc V V o °D .7 u) u) V (n (n v) I v: < y < < < Y i < 1 Y 1 < 1 < ' < ? < < Y i < : < Y < ( < < < < a_T _- �_.._u. .� i x 1 x I x ' x x x I x mix S i x x x ? x x I I x x x x x x x }! E itilitit t t 15It5 S tl Sst t t S t � 1 Z : - ' _1_.. _ O N 1 n O )- W O C)..? O M O ' ) N ' O O 1 N ' I M r` O • Cl) O to 47 N. rp o V) i O } N , in � O M ' O , In V7 t V U` I Cr � O 1 � i O N i u1 ( N O C ' t0 1 CC O O) I N f O) N O N to C i CO O M 0) W V 1 (7 r O ' O M tb O) E E') 4) 4 0 N N V M V (t) u> NEC) f O i r O ' O N O ? 'C ( N M r C' N V I V i u) 1 C) a 1 (0 (0 M U) Sr U) i (D N r C0 U) is (D (0 in - iD (O ' tO f O) (C) r .- r r r 3 i t— t -....i--- i_ �. �� ... ..._._. _. ? N N NI 1 N NI N I N EN N I N N ; N N N I N N i N N ' N (V N N N N tEl N �^' N I N N �. N N NIN N ( N i.. N N I N { N N N ' N I N ' N I N ENNEN N ; N N (V F i W N 5 N = N `, N i N j N N N : (V N N I N ' N ! N N N N N N N. 1 3 (V = I N N i.04 N N j I O ; O , O O ? o O I O O O O O ? O O O O ' O 1 O O i1 O O O ! O O O ! O I O N 1 • C O ....... - ( 1 O WI O )I O O N 11 N N N , N N = N 1 N N N - N N N ' N f N ! N f (V N N N I N N N N i N 1 N N N W I IliuA , w w W Li .0 W ' W w W ; W W W ' al w W W w 1 W w W 1 ? ! 1 # 1 L O 1 . t V H C) r- t (0 N M 0 '. N # 0) I CO 0) r- 1 N JI co I in C3 i N N 1 .- 0 !( V Yl N V 1 N v CV N i r u) () V C (f7 N LE) ui CV V O 0 N EV ; N }r CC I Nr I CO Co . (7 1 (0 ' IO I W O (O O 4 4 1 N CO 1 t) V ! C ((pp M V ' N I Q ; 4 € CO l In to 1 O 0 1 ' r S N (+) M V; 7 N V ' N M V i V < u) (n 0 0 ) € I V'I 7 7 ] N 1 N 1 N t N N N N N C) M ()1 V V , V V V' V' V V If) u) I V) _ CC 1 _ I to , I �.__. N N { 7 CC ACC 0r‘i 0 NIN N N N NI CV S N # N ! N N ! N i N ' N i N N NININ N j N N N I N I N + N U) r r 7 r77 *7 r r # .- i t r r t r r ? r ! r ff N E N N N tEl N N I r N N tEl N N N I N ' N N I N 1 N I N ? N N N N ! N N N i N N (V N N N N ? N N N N N N I 1 N N N 1 ` N N N U) O O 0 0 O O 0 0 0 0 0 0 ) (V N N N N N N N 0 0 0 O 0 . 0 0 0 O 0 0 : 0 ; 0 O i t f ! I i,- [ ${ i 3 M N) tD `•. co O O .- N I M (n 1 rr m O N M V ( in co 0 hf at 0 ! O ', O 1 { 1 N N ' N E N N I N i N (7 0 CC C) I CV CV M M I M M ' V V _ CO F CO T {{{ 00 W CO m• LD C3 f T. F 00 { co_ i CC f co.. co. CO I N (0 I CO (0 I m W I co. CO (o O l O 0 I 0 O O O I O O i 0 0 ` 0 1 0 ' 0 O o 1 O 1 O !!! O O O ' co. O O O ? U) rn 0 0) n O O 0) O C - 0 CC 0 : m CC 1 0 0 , 0 0 i 0 0 ' C i 0) ' (D I D) rn 0) O • 0 0 O N O O O C . O C :� CNN_ O 0 : 0 , 0 , O O , C C' , O 0 0 C , , /� E O (J Cl O (3 CJ . L) C C, C) I, C, - , L, " , (N _ C. 5 EN V EN N N N ! N N ` N N 's N + N N - (4 N I N N - N h x EN N ((N N N N EN j C♦ ,V i O • f'_' u_ 1-- I • , ,' 0 r .,' V CC ; C''') , to 0 • 0 ; N . ,..-. 1 (+) 0 , . . 1,1 .1.) 1 (01 ., 11...1.1', h i,-, ',. in i . 04 +0 ' ,11- 0 C^I ! V 1 '0 0 ' CV 0 .- 0 0 '; 0 ! ,- , 9 9, IIFI 6 - isa , , 41-44 (C " c '4 . c o i , h 'C ' rL, 0) ;4'. (.0 , c; '''''' ' "tt. .0r'-' i ' 't, ' Ct., '''; ' 0 Cl ('4Il c' . O 1 9 . 0) to St C) 4 ' C,- :•,4 , C, 4 4 04 , , ' - , 4 c, c, - Cl (1) N .,--, ('4 1) 10 , 0 a) „- r.,, C 0 ,- r, , -, ,...., 1 0 C -- C. O .- , - I, ,- 04 ('4 0 a:. 'I . — • K c:P i 1 ' i a= CL. . &, • = =- • .= ..,= -0- ,.. • , ... ,.,. -,- J, i V 1 0 -.. ,.., le, V V- .0 sr ' . 0 0 V I 4 ; . I 'CC; 0.1 ' .0 , 1 N N N NIN 1N N ' N C‘J t-..4 ; (•, ', CNIIN i l'‘. i N N '-, t i ..- - i -. 1 """ 7 7 '; 7. i 7 1 --. 1 ,- 1 ,-.. • ,7, 1 7.1 1 ,`1:11 I 11,:',1 ', Cs1 I.7.1 =7.; TN: 1 ‘7, ;,. : 1&1 . ,7, 1 K rN c•1 ; PI 1 gl R1 1 1.1./ , c", 0 N ' h 1 NI ; Cl (N Cl I N I N r‘, I C. oi , ('4 , , N N N , Cl ' N Cl 1 0 1 0 ! 0 , 0 Cr: C: 10 0 0 0 0 , 0 0 ' 0 ; 0 1010 0 , 4._. ' - . - .. . 0 1:) 0 , CD 0 ' 0 0 , 0 00100 ', 00 !. 010 1. 010-10 - 0-.1 O : 0 0 . 0 0 CD 0 ' 0 i0 0 0 0 , 04 ' O ' 010 100 , 0 , O C)6 V) 0 4. . . ro 0 1) 0 a ci r... . Ci CS i a 1 O 1, o) I cj,,; _ ' - - ' ..- ' .- ' - ,-- - `-• ' ' ' , N i I ' 1 I I M Irl 15 , 11 la. ,•4 i 13 1 ; 'Cl O . 0 : 0 0 0 0 ' 010 01010 g, p, . a r‘l o , olo joIo . c, 661 lo ' c 9..', , o . co o , o I o o o O , ei I o ' 6 a •' c- I I 0 C r--- c 0 ' a. tn. r-.. . cr. a) rn ' c'n' c • I ' 4 1 , I • -4 • ! ,• ; • • • • 14 . C I 4 ,2- , , 0 1 , -o 4 , ..,-. , co lo , -a , - ,44 4 4 It 4) <C : < ! a ' < `- ; < < a < ,I. < < a ! ! < a) 1 , 1 1 ' 11 ' i' 7,-_ 21 ' I :r- I :: : -T, I I ' IIII , I .I.• 2 ' • 1 '1 I. ' 1 ' ; I I• r a < Cl . iT 0 : 11 , '0 < I . r. 0: 0 . ,a- 0 '0 01 ' ..cr 0-:. , o . . 4o• Cl c.4 ! 1 !cr h I, ' C. 4.- 0 4 .- rn a. 0 0. r, - r< ' ra : 0 , 04 ' I ^- ,n c- 0 (4) ; . If (1, Cl 0 0 r (4- (0 C'. to ! iii N ' ''',., I i ,•-.. ,-. -- r. - 1 ' .•,-.: ,-, C, ,,- C.', 0 rf, 1 0 L') ,-• ! 0 C 6! I 4.--2 ‘4, .-.. ,-: ('4 ? , - 1.4.. - Cl h C .-- 0 C., 1 ' I i • 4 I .- . , , „ , „ ., , ,, , i , , . 1 •,:...2 Cl ! ,::. . I N , ,,, CNI , , l,. i',4 ' h h 0, IN , h i i h 0, IN ..- , N N N 1 . N, '',,,i, . ,,',,,`,:$ ........ cer) I 2 ' `,:', `,-,'. 1 ' 2 ::,' `,.:.! 2, ,','' 1 ' ',r:: ' `‘-',' 2 `,',!, ' 2,.., ,Is‘,' N 1 ' ',;', , ,-:, •IN I, , 0 0 0 I , 0 0 0 C 0 C. C 0 0 C C (C 0 . ' 0 CD 0 I C , i ' • '....... a) 8 ,-.3.),...) E ,=. L....0 6 C) c, 0 1 0 N , a: c.4 , , , 0 , -, ,:- , a., 0 ('4 a: 0 , N c, N. ,,, , N h >, • 1.11 , LU U.: W ill 1.11 I.L.' U., s..- LL1 : _... ' LI! :14 LLI I.L LU Ill ' 1.1.1 ' ,I, LLI LLI r- CO (13 o csa 1 , EL „ 1 , ..0 ,,,-.. r, --.. (CI IC, C'. , '4 ,- c... , 0, - U. 1 C', - c 0. , <-, - c 1 0 04 Ca 04 Cl , 0 , a. - , arr. o < Cl - , - - 0 -r i , , 0 I 0 0 1 Cy 4., ^- tv - 1.r, no 0 a 0 n- . < 0 , a. en ...,-.. n- , 0, C 0 . < i O. st.: cr. 0 ,..._.,•- 0 5-. - .,r- Cla fr. , '4 .1', Jr II) Li: y- N N LP 0 , IC , el C ..- C',.. . . V , ....-- •,- Ci) ..-, 1-', ' ' " "I..... CNI CNI 5„„ttt (....:, ,...,, Nt ' h IS. N CV N = N (CI, . N C.., N N N h N N Cl N ' 0 IN 0 (N N a) c, c-, 7-_-. --,.... , 7 ; 7;;; ' '7 . 7 7.,_ 7 7 :1; 7 '',.._ 7 7. 7 7.,_ 7 ' 7 .,- E h CV i N , C, Cl N ' CN h h N : , Cl , J , . N N i Cl C, h C, C\ N N CV N N i N N N ' CL‘i N h cr‘i ni , Cl , c-4 ' a, 0 : 0 , 0 r,i Cl I , n.; al a) 0 . . L . 0 . 0 . . 0 . . 0 . c, . 0 0 , 0 . .., . , . . . I > 0 M ar . 01 I -er " In 0. n- cc 0. - ('I , to 0 cc i 0-.- C : - N1 . IC- <- 1 0-, I co 1 :-- rn .4.-: 7o'' 1 n't 'gr clr ' '1 : n't 1 T ' T r'n ' Vr, ' (I) T I T ' Fn T ' ,`E ' `,E ' `igl 'oEt ,,TiT .2. '. I 6 9 6 ' 6 c , c C' c C C. ' ,- I, 6 a 6 . 6 o oc o C C. 6 6- a) 1 9. ,..., CT, 0.7 ar : 1), 0 1 0r., 0- 1 1. `,- . ,-1 0, 1,, CI' 0 ci 1 0 1 I0 0 (1- 0, 0. TE. -NG •— c ' o c.) a .____- N 0 0 03 07 o d 0 a .0 o d co DI { 0 > c n Pa' F-• N N (A a .n SR I E c OD Z e N to a. ! N C CO• + N N a) 8 ff E a a N O N 0 N N ▪ N N (I) O O • E a) 2 f a-. Q m ▪U E _I m Q' .,„?.) H 1118 Appendix 5 HUB Standard Technical Assistance and Maintenance Agreement Appendix 6 City of Omaha, Nebraska Installation &Management of PARCS HUB Parking Technology 's USA Inc 99 HUB TECHNICAL ASSISTANCE AND MAINTENANCE AGREEMENT HUB Parking Technology USA, Inc., a Delaware corporation with its principal offices located at 555 Keystone Drive, Warrendale, Pennsylvania, 15086 ("HUB") and I j, a j j corporation with its principle offices located at [ j ("Customer"), enter into this Technical Assistance and Maintenance Agreement("Agreement")as of ,201_("Effective Date"). This Agreement sets forth the general and specific terms and conditions pursuant to which HUB shall provide certain technical assistance and maintenance services to Customer related to certain HUB hardware and/or software products and equipment previously purchased from HUB or otherwise operated by Customer, all as set forth below and in any exhibits, schedules or other attachments of this Agreement (collectively, "Attachments"), all of which are hereby incorporated by reference into,and form part of,this Agreement: BY EXEC:U'11ON BELOW, THE SIGNATORIES REPRESENT AND WARRANT THAT THEY ILAVE READ.UNDERSTOOD AND HAVE"I'HE AUTHORITY TO ENTER INTO T I EIS AGREEMENT ON BEHALF OF THEIR RESPECTIVE PARTY AS OF THE EFFECTIVE DATE. HUB Parking Technology USA,Inc. Customer: j [ By: By: Name: Name: Title: Title: Date: Date: I. SERVICES AND PROJECT PLAN. Subject to have been completed in accordance with the Project the terms and conditions of this Agreement, HUB shall Plan,whichever is sooner. provide to Customer the technical assistance and/or maintenance services with respect to certain equipment 2. MAINTENANCE EXCLUSIONS. Unless (the "Covered Equipment"), as listed and described in expressly stated otherwise in the Project Plan, the Exhibit A of this Agreement (the "Services"). HUB Services will not include repair of damages or shall perform the services in accordance with the project replacement of spare parts resulting from: (i) any plan attached as Exhibit B of this Agreement (the cause external to the Covered Equipment including, "Project Plan"). The Project Plan may include: (i) a but not limited to, electrical work, fire, flood, water, concise statement of the scope of work and objectives; wind, lightning and transportation, or any act of (ii) high level work plans that set forth for each task. God; (ii) Customer's failure to continually provide a noted therein the planned start date, completion date, suitable installation environment including, but not level of resources required from each party, and the limited to, adequate electrical power; power must be deliverables (if any) to be delivered upon task provided by a dedicated line with a true earth ground completion; (iii) a designation of the responsibility for (for safeguard against power surges and satisfactory each task; (iv)a schedule for such activity, including any product performance, product must have a surge key milestones; (v) a staffing plan for such activity; and suppressor:; voltage must range between 108-125 (vii) acceptance criteria. The Project Plan has been volts A/C: potential between ground and neutral prepared by HUB and approved by Customer. The cannot exceed .5 volts A/C); (iii) Customer's Project Plan may be revised upon the mutual written improper use,relocation,refinishing,management or agreement of the parties. The Project Plan shall remain supervision of the Covered Equipment or other in effect until (a)it is terminated by mutual agreement of failure to use the Covered Equipment in accordance the parties or as otherwise provided in the Agreement, with any HUB specifications or other guidelines; (h) it has expired on its own terms. or (c) the Services (iv) Customer's repair, attempted repair or Ii"odificatIon of the Covered Equipment without CONFIDENTIAL HUB Parking -a Business Unit of the FAAC Group HUB Parking Technology USA Inc.—553 Keystone Drive-Warrendale,PA 1508E I U.S.A Tel.k 1 724 779 1527- Fax 4 1 724 772 3752-w mAr.h.rtl r In .u,2 HUB prior authorization front Iit'I3. I,y,i i itsnniie. s Use fit 01 the Project Plan flint arm afiCCted arid the the Covered Equipment for purposes other than additional or inconsistent services proposed, if such those for which they are designed err (he use ctI proposal is approved by the other party, the accessories or supplies not approved by HI'B, authorized representatives of HUB and Customer tvi)any Covered Equipment not listed on Exhibit_A shall execute an addendum applicable to the Project of this Agreement; (vii) any repair necessitated by Plan and incorporate such proposal into the Project products not purchased from HUB; and (Yiii) end of Plan. life of whole units of any equipment 3.3. Staff Composition. HUB and Customer 3. MANAGEMENT AND COORDINATION OF each shall appoint an initial staff as set forth in, or PROJECT PLAN. otherwise as reasonably required by, the Project Plan. Any proposed changes to staffing will 3.1. Project Management. In order to periorir thereafter be discussed by Customer and HUB and the Services as set forth in the Project Plan in an the parties will cooperate to minimize any adverse organized, coordinated and efficient manner: impact on the scheduled time and projected cost of (i'i Customer shall designate a management official, the Services to be completed under the Project Plan. reasonably' acceptable to HUB (the "Project However, each party acknowledges that their Sponsor") who will have overall responsibility on respective businesses may, from time to time, behalf of Customer for execution of the Project require reallocation of personnel and that Plan, for coordinating the execution of the Project resignations and personal hardships may require the Plan with HUB, for acting as a day-to-day contact alteration of project staffs. with the Project Executive (as defined below) and for making available to HUB the data. facilities. 3.4. Employees and Subcontractors, resources and other support services required from Notwithstanding anything to the contrary. I lUB Customer to enable HUB to perform the Services in reserves the right to determine in its sole discretion a timely and accurate manner; and Hi) HUB shall Which of its personnel shall be assigned to perform designate a management official, reasonably the Services and to replace or reassign such acceptable to Customer (the "Project Executive"), personnel: provided, however, that HUB shall, who will have primary operational responsibility, for subject to scheduling and staffing considerations, I UB's performance of the Services, including attempt to honor Customer's requests that specific supervising all HUB personnel and other technical individuals participate in work to be performed resources used in performing the Services, and will under the Project Plan. HUB may employ serve as day ro day contact ith the Project subcontractors in the performance of the Services at Sponsor. its sole option and discretion. 3.2. Change Management. The Project Sponsor 4. CUSTOMER RESPONSIBILITIES. The and the Project Executive may propose, accept and performance of the Services by HUB is conditioned implement, changes to technical or scheduling upon the �ulfillmert by Customer of ale s aspects of the Project Plan by signing amendments obligations under this Agreement, including as set thereto setting forth such changes, provided that forth in the Project Plan. Customer shall, without such changes do not affect the Services. fees or limitation. (i) timely obtain and maintain, at its own cost and expense, all applicable building. reimbursements agreed upon hereunder or materially change the Services. Any change to thearchitectural and any other regulatory and private Services under the Project Plan, or the fees or permits that are required in connection with the reimbursements to he paid to HUB hereunder. truest Services: (ii; provide HUB, in a timely fashion. with be agreed to by the parties and set forth in writing in all information reasonably required for the an addendum or change order to the Project Plan. If performance of the Services, and Customer agrees at any time HUB or Customer believes that services that all such information shall be accurate and that or activities that are in addition to or inconsistent HUB may rely on the accuracy of such information with the Services are desirable or necessary. That in providing the Services; (iii) provide HUB with party shall notify the other party and shall submit a reasonable access and assure reasonable rights of ingress and egress. to Customer's premise as 1;�?'IYi;SUti<ii he itt i (1111f owl', lift. u C.� �`_7cS g g Ftii ,..�.,,_ �- . JE.Pazkfi, ecf)t,o,'oo y USA in« - Vita rre,idaiv.PA 15086 US.A 3e, f'_724 5 2t,27 f dx+i?, .2 3 5i av;JJ ti+t2Pf7+_r i?3 HI AB necessary for the performance of the Services; (iv) may give notice in writing to Customer terminating cooperate fully with HUB in HUB's provision of the this Agreement with immediate effect if Customer: Services; (v)provide adequate resources in (i) becomes insolvent; (ii) makes an assignment for accordance with the Project Plan to participate in or the benefit of creditors;(iii) files or has filed against facilitate the performance of the Services; (vi) it a petition in bankruptcy or seeking reorganization; participate in any training sessions that HUB, in its (iv) has a receiver appointed; (v) ceases conducting reasonable discretion, deems necessary; (vii) timely business in the normal course; or (vi) institutes any participate in any meetings for which the Project proceeding for liquidation or winding up. Plan provides or that HUB, in its reasonable discretion, deems necessary and make Customer's 5.3. Survival. Sections 7, 8. 9. 10, 11 and 12 of personnel readily available for such meetings; (viii) this Agreement will survive any termination or assign personnel with relevant training and expiration of this Agreement,as will any provisions experience to work in consultation with HUB's of this Agreement that by their nature or purpose personnel to execute the Project Plan; (ix) diligently should reasonably be deemed to survive such perform any task assigned to Customer in the Project termination or expiration. Plan in a diligent and professional manner in accordance with any related provisions set forth in h. FEES AND PAYMENT. In consideration of the the Project Plan; and (x) preserve, safeguard, and Services, and subject to any specific fees or other maintain any equipment or other deliverables or payment terms as may be set forth in the Project Plan or property brought onto Customer's premises by HUB other Attachments, Customer agrees to pay to HUB, in connection with, or otherwise during, the without offset or reduction, the fees set forth in any performance of the Services (collectively, the applicable invoice issued by HUB within fifteen (15) "Property"). If any loss, damage, theft or days from the date of such invoice. Unless otherwise destruction occurs to the Property during the indicated in the invoice, all fees and payments are and Services, except as a result of HUB's negligence or must be in U.S. Dollars. Additionally, all fees are other misconduct, Customer shall promptly repair or exclusive of shipping costs,taxes(other than taxes based replace, at Customer's sole cost and expense and to on HUB's income), duties, charges and other similar HUB's reasonable satisfaction, the affected fees, penalties and interest, all of which will be the Property. responsibility of and will be paid by Customer. A service charge of one and one-half (11/2) percent per 5. TERM AND TERMINATION. month will be applied to all overdue invoices. Customer agrees to pay for all reasonable costs (including 5.1. Term. This Agreement and the Project Plan reasonable attorneys' fees) incurred in collecting and shall remain in effect until: (i) they are terminated enforcing past due amounts under this Agreement. by mutual written agreement of the parties or as otherwise provided in this Agreement; or (ii) the 7. INTELLECTUAL PROPERTY Services have been completed in accordance with the Project Plan, whichever is sooner. Customer 7.1. Ownership. Subject to any third party's shall be liable for payment to HUB for any Services rights or unless otherwise expressly agreed by the rendered prior to the Effective Date of any suchparties in writing, HUB shall retain sole and germination. exclusive ownership of any and all intellectual property rights in and to any hardware or other 5.2. Termination. This Agreement, or any equipment, software, computer program modules, Exhibit, may be terminated earlier by either party on components, designs, utilities, subsets, objects, thirty (30) calendar days' written notice to the other processes, tools, models and specifications, party if the other party breaches any material materials or other deliverables or work product obligation hereunder and such breach is not cured (collectively, the "Equipment and/or Deliverables") within such thirty (30) day period, unless such sold, supplied or created by HUB in performing the breach cannot be cured, in which case this Services, including without limitation, any patents, Agreement will immediately terminate upon copyrights, trade secrets or other proprietary rights notification of termination. Without prejudice to related thereto or arising therefrom (collectively, an other rights to which it may be entitled, HUB "HUB Intellectug_ Pro erty_RiglZts"). Customer CON llDhN;iA1_ Pap:3 ti;9 HUB Parking -e Business Unit of the FAAC Group HUB Parking Technology USA Inc.-553 Keystone[vise-Warrendale,PA 15086 U.S.A Tel.+1 724 779 1527-Fax 4 1 724 772 3750-www.huubpariopo.os H L!J B shall have no right to exercise the HI B Intellectual confidentiality with respect ::o the information Property Rights for any purposes unless: (i) all disclosed. amounts due under this Agreement have been paid: and (ii) HUB has granted Customer a license in 8.2. Restrictions. Each party agrees that, with writing. respect to any Confidential Information that is disclosed by one party (the "Disclosing Party") to 7.2. Acquired Know-How. 1-?f:B shall retain the the other party (the "Receiving Party"), except as right to use its knowledge, experience, and know- expressly specified in this Agreement,the Receiving how, including processes. ideas. concepts and Party shall; techniques, developed in the course of performing the Services. Nothing herein shalt be construed to 8.2.1. maintain the confidentiality of the prevent IIUB from developing or marketing its Confidential Information:: knowledge, experience, and know-how, including processes, ideas, concepts and techniques, 8.2.2. use such Confidential Information only developed in the course of performing the Services, in the performance by the Receiving Party of its either alone or with others, provided that such use obligations under this Agreement; does not involve any unauthorized use of any confidential information of Customer provided to 8.2-3- limit dissemination of such Confidential HUB under or in connection with this Agreement. Information to its employees or agents who have a need to use such Confidential Information for 8. CONFIDENTIAL INFORMATION. the purpose of performing the Receiving Party's obligations under this Agreement; and 8.1. Definition. "Confidential Information" means all information that is not generally known to 8.2.4. return such Confidential h7formation the public and in which either party. or its suppliers, and any copies, extracts or summaries thereof clients or other person (to the extent such party (whether prepared by the receiving party or owes a duty of confidentiality to any such person) otherwise, and regardless of whether in hard has rights, including, without limitation, financial copy, computer memory, electronic media or statements; customer lists and information, otherwise) to the Disclosing Party upon the information regarding business planning. Disclosing Party's request or the expiration or operations, organization, administrative, financial or termination of this Agreement, or, upon the marketing activities, management know-how and Disclosing Party's request, destroy the same and techniques, series of instructions or statements provide the Disclosing Party with a written comprising computer programs, system designs, certification of such destruction. modular program structures, system logic flows, file contents, video and report formats, coding 8.3. Exceptions. Nothing in this Agreement shall techniques and routines, and file handling and limit the ability of a party in possession of the special routines, to which HUB or Customer has Confidential lnfornation of the other to disclose rights, and all copies and tangible embodiments such Confidential Information, and such party shall thereof(in whatever form or medium), that are not have no liability for such disclosure, if such generally known to the public. Notwithstanding the disclosure is: (i) required to be made pursuant to foregoing, Confidential Information does not law or regulation, government authority, duly include information that: (i) is, as of the time of its authorized subpoena or court order., whereupon the disclosure, or thereafter becomes, part of the public Receiving Party will provide prompt notice to the domain through a source other than the receiving Disclosing Party and give such party an opportunity party;,(ii) was known to the receiving party as of the to respond prior to such disclosure; (ii) required to time of its disclosure; (iii) is independently he made to a court or other tribunal in connection developed by the receiving party without reference with the enforcement of such party's rights under to the Confidential Information; or (iv) is this Agreement_ or (iii) is approved by the prior subsequently learned from a third party (i.e., not written consent of the Disclosing Party. HUB, Customer or any of their respective elnnlcwer'. Or agent.. not sfihiert to an nhIigation rr 9. Breach. Each party recognizes and acknowledges ilHii in oft 6'=�.-F . E rlii> urinkis ,y ,r t:GRIIIl_l2tittai!!`. �1 ina HUB Park.ri Business Unit at the FAAC(grout, NUB Parking technology aSA Ins..-S53 Keystone Drive-Warrendale,PA 150861 U.S,A Tel.+1 724 774 1527-Fax- .?24 772 3750- HB obligations hereunder.the Disclosing Party's remedies at HUB or its parent, officers, directors, agents and law shall be inadequate. Each party agrees that in such employees. event. the Disclosing Party shall have the right to seek specific performance or injunctive relief, or both, in 12. LIMITED LIABILITY. EXCLUDING addition to any and all other remedies and rights at law LIABILITY UNDER SECTIONS 8 ("CONFIDENTIAL or in equity, and such rights and remedies shall be INFORMATION") AND 10 ("INDEMNIFICATION") cumulative. OF THIS AGREEMENT, IN NO EVENT SHALL: (I)EITHER PARTY BE LIABLE FOR 10. WARRANTIES AND DISCLAIMER. HUB CONSEQUENTIAL, INCIDENTAL, INDIRECT, hereby represents and warrants to Customer that: (i) the PUNITIVE OR SPECIAL DAMAGES (INCLUDING Services will be performed with promptness and LOSS OF PROFITS, DATA, BUSINESS OR diligence and will be executed in a workmanlike and GOODWILL), EVEN IF ADVISED OF THE professional manner, in accordance with the practices LIKELIHOOD OF SUCH DAMAGES OCCURRING; and high professional standards used in well-managed OR (II) HUB'S LIABILITY TO CUSTOMER FROM operations performing services similar to the Services ALL CAUSES OF ACTION OF ANY KIND, and in accordance with this Agreement and the Project INCLUDING CONTRACT OR OTHERWISE Plan; and (ii) HUB shall use adequate numbers of ARISING UNDER THIS AGREEMENT, EXCEED qualified individuals with suitable training, education. THE AMOUNT ACTUALLY PAID BY CUSTOMER experience and skill to perform the Services. Each party TO HUB UNDER THIS AGREEMENT. hereby represents and warrants to the other that: (a) it CUSTOMER'S RECOURSE WITH RESPECT TO has the authority and legal right to enter into this ANY LIABILITY OR OBLIGATION OF HUB Agreement and to perform its obligations hereunder; HEREUNDER SHALL BE LIMITED TO THE (b)the execution of this Agreement and the performance ASSETS OF HUB, AND CUSTOMER SHALL HAVE of its obligations hereunder will not conflict with any NO RECOURSE AGAINST, AND SHALL BRING NO other obligations owed to any third party or otherwise: CLAIM AGAINST, ANY PARTNER, OFFICER OR and (c) it will perform its obligations under this EMPLOYEE OF HUB OR ANY OF THE ASSETS OF' Agreement in a manner that complies with all applicable ANY OF THEM. IN NO EVENT SHALL federal, state and local laws, regulations and ordinances. EXCEPT FOR THE FOREGOING WARRANTIES AND ANY 13. MISCELLANEOUS TERMS LIMITED WARRANTIES THAT MAY BE EXPRESSLY PROVIDED PURSUANT TO THIS AGREEMENT, TO THE 13.1. Relationship of Parties. Nothing contained FULLEST EXTENT PERMI'Ii'ED BY APPLICABLE LAW, HEEB in this Agreement shall be construed to imply a HEREBY DISCLAIM ANY AND ALL, OTHER WARRANTIES. joint-venture, partnership or principal-agent EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT relationship between HUB and Customer. HUB LIMITATION, THE IMPLIED WARRANTIES OF shall provide all services under any statement of MERCHANT"ABILITY, QUALITY, ELINESS FOR A work or otherwise as an independent contractor. PARTICULAR PURPOSE,TITLE AND NON-INFRINGEMENT. HUB does not undertake by this Agreement or otherwise to perform any obligation of Customer, 11. INDEMNIFICATION. Customer agrees to defend, whether regulatory or contractual, or to assume any indemnify and hold HUB, its parent, officers, directors, responsibility for Customer's business or agents and employees harmless from and against any operations. Personnel supplied by either party shall and all loss, damage, cost and expense, including be deemed employees of such party and shall not. reasonable attorney fees, resulting from any: (i) breach for any purpose, be considered employees or agents by Customer of any of its obligations under this of the other party. Except as may otherwise be Agreement; or (ii) act or omission by Customer or its provided in this Agreement, each party shall be parent, officers, directors, agents and employees. HUB solely responsible for the supervision, daily agrees to defend, indemnify and hold Customer. its direction and control of its employees and payment parent, officers, directors, agents and employees of their salaries (including withholding of harmless from and against any and all loss, damage, cost appropriate payroll taxes), workers' compensation, and expense, including reasonable attorney fees, disability and other benefits. resulting from and: (a) breach by HUB of any of its obligations under this Agreement; (b) act or omission by HUB Parking • —a Business Unit of the FAAC Group HUB Parking Technology USA Inc.—553 Keystone Drive-Warrendale,PA 15086 j USA Tel +1 724 779 1521-Fax r 1 724 772 3750-v+ o .t7�t r sfr rs HL.:J B 13.2. Force Majeure and Customer Delays. !imitation, promotional or marketing material, hut Except for payment obligations, each party to this not including any announcement intended solely for Agreement shall be excused from default or delay hi internal distribution or any disclosure required by the performance of its obligations hereunder if and legal, accounting or regulatory requirements, shall to the extent that such default or delay is caused by be coordinated with and shall be approved in the failure of any third party to provide materials or writing by the parties prior to such release, which support that is needed to carry out such obligations, approval shall not he unreasonably withheld or or other cause beyond its reasonable control, delayed: provided, however, that HUB may list including but not limited to, work stoppages, fires, Customer as a customer of HUB's on HUB's riots, accident, explosion,flood, storm, or failures or website and may otherwise use Customer's name fluctuations in electrical power, heat light, air and logo to identify Customer as a HUB customer conditioning or telecommunications equipment. In without such coordination or approval. Further, such event, the non-performing party shall he HUB may be required to disclose Customer's name excused from performance for as long as such and transaction by law or regulation and in such an circumstances prevail and shall as soon as event. Customer acknowledges that Customer's practicable notify the other of any actual or approval is not required and such disclosure shall anticipated delay. Without limiting the generality of not constitute a breach of this Agreement. the foregoing, Customer acknowledges and agrees that HUB's performance under this Agreement may 13.5. Governing Law and Venue. This be contingent upon the cooperation of Customer. Agreement will he governed and interpreted in including without limitation, the supply to HUB of accordance with the laws of the United States and adequate resources and information. In such cases, the State of California, without giving effect to if any delays in HUB's performance occur as a principles of conflicts of law. The parties agree that result of failure or untimely performance by the United Nations Convention on Contracts for the Customer and/or Customer's vendors, the time for International Sales of Goods is specifically excluded the performance of HUB's affected obligations shall from application to this Agreement. Any litigation be extended to the extent of any such delay, anti relating to the formation, interpretation or alleged HUB shall not incur any liability to Customer as a breach of this Agreement must be brought result of such delay. If any such delay lasts for exclusively in the state and federal courts having forty-five (45) days or more, HUB shall be entitled jurisdiction in San Francisco. California. and the to terminate this Agreement and/or any related parties irrevocably consent to the jurisdiction of statement of work then in effect by giving wrincr such courts. notice to Customer, such termination to be effective on the date indicated in said notice. 13.6. Assignment. This Agreement may not tic assigned by either party without the prior consent of 13.3. Solicitation. During the teat' of this the other party, which shall not be unreasonably Agreement, and for a period ol one (It year withheld or delayed, and any attempted assignment following the expiration of termination of this. nr transfer in violation of the foregoing will be null Agreement, neither party shall solicit any employee and void; provided, however, that HUB may assign of the other party who (in the case Of II11B this Agreement without such consent in the event of employees) performed any services hereunder or a merger, acquisition or sale of all or substantially who (in the case of Customer) collaborated with all of its assets. This Agreement shall he binding on HUB in the performance of such services, without and inure to the benefit of the parties and their the prior written consent of the other party, except respective successors and permitted assigns. for such solicitation as results solely from the posting of a job advertisement aimed at the general 13.7. Notices. All notices, reports. requests, acceptances and other communications required or public in the ordinary course of business_ . permitted under this Agreement must be in writing, 13.4. Publicity. All media releases, public sent by overnight courier or certified mail, return announcements and public disclosures by either receipt requested. Notices will be deemed given party relating to this Agreement or the subject one (i) day after mailing if sent by overnight mittlet of rhiii courier, or live (5) days after mailing if sent by -,:stis,',e,si,On0 of thf,PA/,,i_ L,,c7ur. '106 Parking TA,h0o139 USA;n -555 i e<ta to L:,,. -,7,..renr',s!e,PA 15086 U S.t,Tel 41 724 T 79 127 -as -.724 '%37s }riw t s u mlusr H0 IIJE certified mail. All communications will be sent to amendment, modification, waiver or discharge is the receiving party's address as set forth in the sought to be enforced. introductory paragraph of this Agreement or to such other address as the receiving party may have 13.lO.Waiver and Variation. No waiver or failure designated and provided to the other party in writing to exercise any option, right or privilege under the for purposes of receiving notices. terms of this Agreement by either of the parties hereto on any occasion or occasions shall be 13.8. Severability. If any provision of this construed to be a waiver of the same on any other Agreement, or the application thereof, shall for any occasion or of any other option, right or privilege. reason and to any extent be determined by a court of Any consent by any party to, or waiver of, a breach competent jurisdiction to be invalid or of the other party, whether express or implied, shall unenforceable, the remaining provisions of this not constitute a consent to, waiver of, or excuse for Agreement shall be interpreted so as best to any different or subsequent breach. No variation of reasonably reflect and give effect to the intent of the this Agreement will be valid unless it is in writing parties. The parties further agree to replace any and signed by or on behalf of authorized such invalid or unenforceable provisions with valid representatives of each of the parties. and enforceable provisions designed to achieve, to the extent possible,the business purposes and intent 13.11.Headings and References. The headings of such invalid and unenforceable provisions. and captions used in this Agreement are used for convenience only and are not to be considered in 13.9. Entire Agreement. This Agreement, the construing or interpreting this Agreement. All Exhibits and any Attachments constitute the entire references in this Agreement to this Agreement agreement between the parties with respect to the shall, unless provided otherwise, be deemed to subject matter thereof and supersede all agreements include a reference to any Attachments hereto, all of and understandings between Customer and HUB which are incorporated herein by this reference. All with respect to the subject matter thereof made prior references in this Agreement to Sections shall, to the Effective Date or the date of execution of any unless otherwise provided, refer to Sections of this such Attachments. There are no representations, Agreement. warranties, understandings or agreements relating to the subject matter hereof which are not fully 13.12.Counterparts. This Agreement may be expressed in this Agreement or any Attachments. executed in counterparts, each of which will be No amendment, modification, waiver or discharge considered an original, but all of which together will of this Agreement or any Attachments shall be valid constitute the same instrument. A facsimile or copy unless made in writing and signed by an authorized of this signed Agreement may be relied upon as an representative of the party against whom such original. 'c,ivJ,, i;,,i . P: ,,, 0 HUB Parking -a Business Unit of the FAAC Group HUE Parking technology USA Inc.-553 Keystone Drive-Warrendale,PA 15086 i U.S.A Tel,41 724 779 1527-Fax+1 724 772 3250-wy,w t varkinn+is Product Literature City of Omaha, Nebraska Installation& Management of PARCS HUB Parking Technology USA Inc 100 ,". '''•-•••_.;, :.:-,. ;.,,,,.,i' , :..,;: .:'-'1':-J?:-,'.-- ,•.--.-.,....,1,.;-',,,,a,:-:.i.',,-, '''''''''''''"'' . - -- •• • r.. ... -1.'''''z'''J,. - - - - • •,,,,,ire''' .. R.. -. F:,.-,. , - , --" ;'--: ',...'"-.. 6 n- _•.,-e, ;','.., "t: '-::, ',., ,, -,r •cf,r,-., ,,-,-, - ',4-'' 'T,, !,`-',-t'r'?1 F". '•.' -'."'t•,":„''' '-,i-c'? "'' -.: '.:2. C.`,, ';',7:, 13 '' ''''', 3 :". ,-'' t 7., ''', Ile.... :'-6, ?'',:j'Z.,--r,,„ '--,s•- -. -,.. --,' -"-.-.- ''' •Y‘.:c2.4f,"--, ,,1 ii, ,4,- , -(3- "A-t,§-.c,,'q 1 t;';''. .-"-'''.g'. 'i',--,`•:-., a'„ T.' -',. ','" 5."'. -6,4! 1- ' F, 9. z4', -c 4 1,',--= ';i-" ,-L '.-• g,....'. ,-,, ,,3 ‘..'', ,f -,,,; 'E'-,=---, , ,..''', , .7.-:::',.''-i., !,--.. ,----.',. p, . ci- Z•vi e, ' . ij:f',.".• a. t f.: ."-"., ,..._ '-.".;-:,,p _.,1. -... .... --,--. ,..7- ' ,, 4c I 1-`,...,...,2' '",,,..' :- E - f!',. - c7.: -,Y.' .1 -Tit ,---- LI ,^ ,,,.., :,.. .-,,?...- _ ''''''. a— " ''' ' R. 7------- ' ,t .„, .i.' < l': c 6.i: -4;,:t il ".. 4; 4.3 '1404 l'z ",,t"„.t._q, 4 ,.., 's .,5--2 t r4 ,•• ,,,, r_.,1 ,„ ,„ 31 --d& E V'f'. g:---?-,,, kf,-,: i.-, i 1-2.2h,l`p,42. 1 6'S :«s. 0-Z-*_., 8 •,._. '-c.-'z,,,,1-6.E E ,1..?, 4 w:5F ":,i ; I.....i, 1 i I '-"3' 1, z. f.:-.-1.3.:1 1,EV, .41fi'. -4 .-0i.. 9-4' i i - II .,,,„ 4,c, .. tsg.ii, F. I..t.,,, t&,..,,.. ,1/4-, 1,,to . 1-,e, . ,.,2 1 1 _..,,,.,. . 4 i 0.:4."-i; 01', `;P . i? ,--,, . E- 0 - - '-'4- - - ... .-, .,. 44:'• -- ::. - ......,.....„.. , ,., . ...,.... .. .,..,.. .:,:...,,„.. .,:d.f',-..,;.;.?:-.-,-:,-...,--7.,;-:,,,-. -,. .-:.,.,,i,.;,-,-,,•-•,--.,-...,,,.. ,._.._•-',.,,.,.. ,,,.• .... ,.... . ,,.. ..: - 114,A4:-,7- • ..,:. ,,,•• 4,4w' ,, ,,.... ... ,•„ .,„___... ., .,., . . ;:::::::1- ,..,,, ,,-;'..-•:-,.;.g g_ ._:.;.!,.-__-—.,0,'-.,.,,,.,'-._--„,•-.:4.','.,,-.,-.,,,-'',_..,'.,..'..',,,..,--.-, ,;,.;-:,,'..,,....1e-4-,-...i•2 _ ,'.•. ... '- • :::,-,,,:,..,',,,:,,,:i,:: .!,,:,.....,:„,,:,,,b,.,N,,,,., : 11 C 1 ac 4 .•.,.'-, .. . • •,,..,--f-t.... •, ---4%.-:: -','-r4,-,"-- • ... . ,. , . •, " -,-• :i.-----, 1 1.--- ",i-- . „ : •-- ,..,, - . -.. ,. ,„.. -I .._ . „.. ._,•.,-,., - ,-. '-. ,f'-.7; .,, ::- iCZ ' _ -., ••,.• At .;',. . ., „., ,. '',,:' .• ,','-'-':' ' , '•.7;','.. 'i '.:,-,•.. ,..4' r..al , .,. ,. .„.. .,.='7-'-'1' , ,,,, :•,.• '•,'., ,' T.11; •:- I f.1 I '''• .....* t', =, 1* `-- ,, -,- ,•• ,, -.-,_ - '..., , .:: J• ,- SQ)..1.., —, k.. _ ..;,. .`„. : c ?.6 --- 7= - •:. c;.- 1 ---- a ,- 7 '.---'-'=-• ''.. :4 '-'-- '2 " 77-,4 ++ 4 - • -- .„:,, 6i_a_ D+ + 1 '-.., Z ', -' .1. .-' ,, _,,- 2 ,4 ..,:r: ., 7.1 p r .16,A. 4n z ,•;•• . -„,.-- 0 ,..,,,.,-` , ,-, § a -, .,.- ,5 .,-,n- ,-...,, --i- ---g- + „ , _.‘.,' .:4-_. ,, _, ' `,. ,,`, . .., t-'-:, ., ::-:' P-..,' ' •"••,, .-...- 2. I - !F' - - ';-• ' -,... a - ,-,-. • - V , . , r 0,:.:t.- ''-. •1 "i"- ' 1- ,-..- 0 4., '' " ' ''' ' — ;E. sb :-.",--•-___JL jE '..-q.,g t:'4,',- i 'b.''.•'' , t og -.;', i ,;,.:',.'-',', ".=''' ',. ,-. 7--, .2 , Z.7• 4g) / q'tL) 7tY, "" .,,,,,, ,,,, ,,,,,2 : v ..-..i;k:,...11:-.. .1.r-_. ,.,- ---- ''• g _.,.....,..„,,,,,,...0.„.„ ..,.t. _, „.„......„; • ..... (r.„,,,,.......„, ,..„,...,..„;14„.„:„. .r..„...,..,,../;,.. ..... ,..... ..,.....„. ,_ , . .... . ... ....., ,.7 in F , i . '-1 ,,-,- . ..:,1 C A: . ,,. • :',. • 3.... 'Put 51 goon -41tr ' r ,,,, grrier a , li ... ..k I r7i, - la 7$I:ji Mi. t! III ) err i ] 5 - - : .6 , i 4 A,l 1 1 E}I dill ... .,. , -v•--1,6 . ha...-. '.."A z 9,., 1..,.`-'.' ' ) ir , ' , •,.15 ,.5. i. ; c • 2 .''' 'g i' t 1..' t. ir:-, t- ,9, ' , `,'. , .. . . . .... _ .. r., am -.- ),, I ila C. At.' at .4 r ,,......n+e 0 r- — • • - - ,14.tts , .f3V.2..2... ' -- ''''t ,`,-, 5.• .:1'is•zi •- , , , •••,?,r ' '- e, '" '•:',`4. '''t,--,-,c - ", 'c' - f-. -_tkr. . F ok ' E • , It II Ell gg En- 41' ,,, 1/4..CB • 6 '// Aa 1/1. ma, i 1 1.6 , 101 al -a/ Z. vi ( c rii 7,1 to 're03 awl in E I."' . 12111 a §t-tij c . 15i5 8 E p• iti i 4 1 u In / S se -..., gE I E 13 E I t 1 &I a vm a a ii 1 u 4, ti. o C o Eg'F' t. TA E , fa 14 U .* -,,- . 11 .'. `'' -' •lfl 11111.111. C2 1.1..NN ..'. 1 g• — t ,-.., ,_- _ el (13 ici col, - r. .1.4... , ..k t' - g Z X ++..... di t!..:'t. '-'2-ti .t7. .„ ,,,,, .E .; ,- •,fo I Ull lc. ‘g 7-.` c 4.0 ,Ft.. ., ,. E 11111111$ ,, I, . . . . < IONS . : . . . E \/ + / r tn \ \ :\ ,40,11" 'Olgt4 AY' Ajrtiek --3 tt!!!! } • L. • u: at. IIIJq; e1 D . jii lipJeis.T .Erg I itar 21. '6e12§ k;li 1 N •� . $ / � ƒ a # , « / I L|1,4 �|k {\ 11114 � �\• }I 11 ] . wy. . . < f + ' C ! • >\ e. nom � \ \ . . . . . 0 I. P' kax; iofo@hubporking.com p}g TMTM MBCroDrive itlAI�Y 9& Whether we are talking about a parking garage,an under- ground parking or a parking area-the barrier is and remains the ' - key element.Parking Pro barriers were specifically designed for these applications, s° t} • Our parking barriers do not only offer fast opening times,long life cycle,reliability and quality.Furthermore,they amaze with extraordinary design,extremely low operational costs,easy handhng and almost maintenance-free technology. In a nutshell:Parking Pro barriers are the first choice for car park operators that need to establish an easy and reliable vehicle access control. rr Parking Pro barriers offer high basic functionality combined with maximum ease of use and access- ability.The safe control unit with an integrated 2-channel loop detector provides 80%more connec- tivity WO,TCP/IP,RS-485,etc.).The UL-certified Parking Pro barriers are available with lane widths of 10or 12 ft. The MGC Pro control unit can be quickly accessed from ail sides.It is located directly underneath the top cover.Configuring the barrier is easily accomplished via the LCD's intuitive user interface that can be navigated with just 4 push buttons. The drive unit of MHTM-"MicroDrive is not only astonishing because of its small dimensions.You also get a high torque with ar extremely minimized power consumption.The high torque guarantees * best operation even under severe weather conditions(heavy winds,snow,etc.). g` The moto,; motor control and gearing are all combined in one compact drive unit. The Break-Away flange set is designed especially for the parking industry.It drops the whole barrier boom in case of an unwanted or forceful drive-through.The boom may he fixed afterwards without any adverse effect on the functionality. ttapa/wv,,,w.1-eulapar9.::.:v.co ; ,aci.„ ,, „, Technical Data Pdrl irify Pro Lane width 10/12 ft Opening/dosing time 1.3 s Power consumption max. 95W Duty cycle 100% Supply voltage Wide voltage range$5-264V AC Frequency 50-60 Hz Drive unit MKT'ME*Mtct ive Housing dimensions(WxDxH) 12.4 x 14.2 x 43.9 in Weight without boom 88.2 lbs Housing design Powder-coated aluminum Base frame Powder-coated stainless steel Protection class IP 54 Compliant with U1325,2004/108/EC,2006/95/EC,2006/42/EC,CE Temperature range -22 to+131°F Features Standard colors housing RAL 9010(White)side panels.RAt.9006(Gray)hood Standard colors doors RAL 9006(Gray) Special painting Cr MicroBoom T w/Break-Away Flange • • Control unit MGC Pro Control unit modularly extendable • Integrated 2-channel loop detector • Variable I/O allocation • L Opening/dosing times selectable i/rN s r Number of digital Inputs 8 c n Number of relay/digital outputs 6/4 Solar/battery option 0 Specified number of cycles 10 Mio Warranty 2 years ,,r1 rl Net t eli4Lle C E A tt :ki. http:/'www.hubparking.corn Entry Station Lane Entry Station '1'11 7,2,7 .1?ar4orig, . . .;, , Station Entry Lane Entry Station BASE MODEL _ OPTIONS_ _ __ Multilingual high contract LCD display fora 10.4'color ITT display and touchscreen ZEAG Lane Entry Stations are user instructions {4x20 characters) -- �• �- designed for fast and smooth Chip & PIN plus Wave & Pay terminals for issuing of magnetic stripe or Ticket issuing unit for Magnetic stripe or Credit Card In/Credit Card Out (country barcode tickets.Advanced thermal Barcode tickets specific certification) printing technology is used for Illuminated navigation to guide customers Range of contactless RFD proximity clear text printing.The stations step-by-step through the entry process readers can operate as part of a networked • . system or altematively stand-alone. Stainless steel cabinet Range of long range AVI readers Tickets can be automatically issued Standard color- Housing (RAL 9006 Customized side/front oanel color as the vehicle approaches the White Aluminium)plus side/front panels station or bytouchinga ticket issue C (RAL 70Z i Black Grey) Customized housing and side/front panel y colors button.The station also provides Peripheral control unit A .,. Contract Parking verification and w,, _, .,, , , ,,, , Sea/Ocean special protective treatment securely handles credit cards. Power Supply Thermal paper receipt:printer Heating and cooling units with separate thermostats Valiscan barcode scanner(1D or 2D ._ , .,s,,._,,,..• options) STANDARD FEATURES " M Intercomcall button arid loudspeaker Base (standard: 60mrn, increased height • Fast ticket issue(magnetic stripe or Ticketbox holder for5'000 tickets and for Chip & PIN 200mm) barcode tickets) f collection bin _ w o. • . . ,., ,„. Magnetic door lock& door open sensor • Automatic issue as the vehicle Individual security lock options approaches the station or alternatively,. by the user pressing a ticket button or Push button operation controls Double height frame (truck and car) inserting a card. • Read after write and ar;:i-pass back Dimensions control A 1 W:dth:460mn /18;1" • Online operation (RS422/485 or TC°/1P �1 • Height:1360rnm/53 3„ or standalone • Contract, Season or Monthly parking (including standard base) using a wide range of media (magnetic • • Height 1500mm/59,1" cards, barcode; proximity, AO, LPR) including Chip & PIN base, • Accepts value cards for parking • Depth 422mm/16;6" • Event parking • Standard height base: 60rnm/2,4" • Credit Card In/Credit Card Out (subject • • Increased height base for Chip & PlN 200mm/7;9"� to country specific certilic,t:ion) E •• Weight: 53 kg/116 los approx • Chip & PIN plus Wave & Pay terminals E A, (subject to country specific certification) MC: 9a (inc]. standard base) • PCI-DSS certified together with Parking Power Management System •~✓•• • Retraction of alarm tickets and retention • 90 In 240 VAC, 47 to 63 tic of invalid cards • Barrier gate control ` Power Consumption • Pre-booking and pre-payment •�;' • Regular load 114 W • Dual Rate-to allow issue of tickets with :tt"s• • With heating 350 W two different rates i?}�T{� .. Environment �" • Ambient temperature: ti60 min —20 C -4 F to +50 C 122 F Par !, 7 1 �AG Exit Station Lane Exit Station 41Yr .4, Zafft4":"7412.5AG ,, Exit Sta ion t ., , Lane Exit Station BASE MODEL OPTIONS _. ..�.,.. ,. ..— ..t, -: , _-_ - --.- �.x- ZEAL Lane Exit Stations are installed Multilingual high contract LCD display for 10.4" color TFT display and tou hscreen at the exit of the parking area and user instructions (4x20 characters) - , Chip&PIN plus Wave& Pay terminals for can process pre-paid tickets or Read/Write ticket unit for Magnetic stripe Credit Card In/Credit Card Out (country take payments using credit cards. or Barcode tickets specific certification) It accepts a wide range of discount Illuminated navigat or to guide customers Range of contactless RFID proximity tickets. step-by-step through the exit process readers Stainless steel cabinet Range of long range AVI readers STANDARD FEATURES Standard color Housing (RAL 9006 Customized side/front panel color • Fast ticket read (magnetic stripe or White Aluminium)plus side/front panels (RAL 7021 Black Grey) Customized housing and side/front panel barcode tickets) — R,V-....,. .w,,.,... ...„ .., _. .. .). colors • Read after write and anti-pass back ,., Peripheral control unit — �' control —,_,, , ,. �_. „, ,.. .. __ Sea/Ocean special protective)treatment • Online operation (RS422/485 or TCP/IP) Power Supply Thermal paper receipt printer or standalone Heating and c poling units with separate °- --'" - ""'°" • Contract, Season or Monthly parking Valiscar barcode scanner (1D or 2D using a wide rangeof media (Magnetic thermostatsg m _,w options) cards, barcode, proximity AVI, LPR) Intercom call button and loudspeaker height Base(standard rr 60m , increased height • Value card entry, exit and payment Collection bin for used ticket for Chip &PIN 200mm) • Accept rebate/chaser/discount tickets '.•.. ...a .....................,.. .•,,,•-. _ . �, • Read discount barcode vouchers Individual security lock Magnetic door lock& door open sensor • Credit In/Credit Out(subject to country --- -•` - ^"` `�— options specific certification) Double height frame(truck and car) • Payment for parking tickets using credit or value cards • Credit card payment(magnetic Credit Dimensions Card-subject to country specific ► Width: 460mm;18,1„ certification) • Height:1360mm/53 3" • Chip&PIN plus Wave &Pay terminals (including standard base) (subject to country specific certification) • Height:1500mm!59,7 • PCI-DSS certified together with Parking (including Chip &PIN base) Management System • Depth:422mrn/16,6" • Remote lost ticket(variable charge) • Standard height base 6Cmrn/2,4' • Retraction of alarm tickets and retention of invalid cards kir:tc ased height base for Chid & PIN 200 rn; 'ca •` • Barrier date control E; • Weight: 53 kg/116 lips crypt;�x • Pre-booking and pre-payment to (inch standard base) Power Id v • y0 to 240 VAC, 4' to 63 Hz u, • < Power Consumption i'4.; • Regular load:114 VJ • With heating 35C 1AA' .., Environment g5,157. -•-----41' • Ambient temperature-, 18. ,,,9; 1, 1 111M -7 j'C. / -4 F It - CC t 7,' F Fee computer Fee Computer ppl*gt AG ,. m-Computer . ... Fee ‘,„ ,... , , Fee Computer BASE MODEL OPTIONS STANDARD FEATURES Touch-screen (15"screen)industry Software License only- Get the most out • Payment for parking tickets using coins, standard Point-Of-Sale terminal with Fee of your workspace by installing the Fee bills/bank notes,bank or credit cards& Computer software Computer software on a Windows PC pre-paid value cards `'"'" ' ""'•""•""" (min. spec. requirement) • Online operation(RS122 or TCP/P)am Multilingual full color graphic display •wW � ... . .: stand-alone operation Highly intuitive Graphical User Interface Range of contactless RFID proximity • Credit Card In/Credit Card Out(subject to (GUI) - means your.casniers learn how to readers country specific certification) use the Fee Computer quickly which cuts Range of hands free long range AVI • PCI-DSS certified down training time and cost readers (for Pay at Exit) • Fast ticket read(magnetic stripe or User configurable GUI Desktop thermal paper receipt printer barcode tickets) . • • Contract,Season or Monthly parking Large touch buttons Barcodc handheld scanner for Barcode using a wide range of media(Magnetic ---.• .,, -..�y..w•.��+,.., —,. .,.•,.,• tickets Read/Write ticket unit for Magnetic stripe __ _ _ cards,barcode, proximity AVI, LPR} p g tickets Barrier gate control (I/O Box for Pay at • Value card entry exit and payment "- ` ---'1. ----,,; � "' '""" - Exit) • Extend contract/monthly cards • Reload value cards(Magnetic/RFID Cash drawer for money processing proximity/Barcode) Patron/Customer fee display • Anti-pass-Lack control — n.,.,— • Barrier gate control • Payment for lost tickets(fixed or vai fable charge) • Accept Rebate/Chaser/discount tickets; The Fee Computer from the ZEAG Dimensions barcode vouchers product range has been designed FEE COMPUI ER • Receipt issued for payment for either Central Cashier or Pay-at- • Width 370rmmn/14,6' • Split/Mixed payment-payment with Exit applications to collect payment • Hegl t 385rnm/15,�" cash and credit and/or control a parking barrier. • Advanced payment to avoid queuing up • Death 265mm/10,4' • Event Parking (Pay at Entry) With a large touch screen and • Insufficient Funds payment multilingual,full-color graphic DESKTOP-READER • Unmanned operation display the Fee Computer operation • Width 160mm/6,3' • License Plate Inventor is fast and staff-friendly. In addition • Height 142mm/5,u' • Ton-ticket • Convert ticket into contract card to parking,the Fee Computer is • Depth 380mm/15,0' • Multiple tax rates able to act as sale terminal for Kiosk • Multiple currencies accented products. PATRON FEE DISPLAY p • Kiosk producCs-sale and configuration • Width 217mm/8;5" • Programmable dsc bunts&tariffs • Height 374rnm/14.17° • User name &Password verification • Depth 102mm/4,n° • Active Directory authentication available • Multiple shift/Dual cash drawer operation " ' Power • Shift management and report t: • Electronic journal log • 90 to 240 VAC, 47 to 63 i lz Power Consumption • Regular load.11 W • With Heating: 350 W Environment • Ambient teinl:>eratun +10°C/SOF o Parting zleAG d `:F-E;tir0 co. ° » » ^\ PayStation Automated Pay Station Cashless \ \ \ \ } �� �\ �{ \ } \ �� � . . .....�. . . :. ... . : . .....�.. . . < «<�/��t . . . . ...._... .._ < : .. « AG a .. Station Pay Station •,, •., k' . . „ . Automated Pay Station Cashless ..• .. BASE MODEL OPTIONS_ MJItilingua. high contrast LCD display for 10.4"color TFT display and touchscreen The APC is a cashless version of uer instructions ^�^-^ r the industry leading ZEAL APS Pay s . e,r,.,. ions ;.� ,r. Chia& PIN plus Wave &Pay terminals Station.It is a customer friendly Read/Write ticket unit for Magnetic stripe (various models supported, country and easy to use station that accepts or Barcode ticket.; specific certification} payment by Credit Card only. It Illuminated navigation to guide customers Range of contaclless RFID proximity is ideal for installations where steep-by-step through the payment readers car park operators wish to offer process Customized side/front panel color increased customer convenience Stainless steel cabinet nel while reducing the operational and Customized Housing and side/trout panel Standard color - Housing 9006 colors White Aluminium plus sidee/fr/fr maintenance costs by eliminating ont panels Sea/Ocean special time-consuming cash handling and protective treatment theft or fraud prevention. (RAL 7021 Black Grey) Ticket box holder for 5'000 tickets- Quick change inserts for customer and , tar-iff information Barcode scanner(1D or 2D options) - STANDARD FEATURES b, . -- .. ,, ,�u.. reads discount barcode vouchers issued . T p receipt printer by retailers, shops or others _ kern}a paper •- - - i ---- --- • Online operation(t?5422/48>or TCP/IP) Per heral control unit Variety of base heights(Standard 400mm, or standalone Power Supply reduced 200mm) • Payment for parking tickets • Heating and cooling units with separate Magnetic door lock&Door ope# sensor Advanced payment to avoid queuing up thermostats options • C;e,di't card payment(Magnetic Credit „,n • , . . .: , _ ,. - . � ,> Card-subject to country specific Intercom call button and loudspeaker certification) Ticket col col lection bin Chip• r PIN plus Wave^&Pay terminals . ,,. (subject to country specific i rtifi ation) Individual security lock • PCI-DSS certified together with Parking Push button operation controls Management System - • Lost ticket(fixed rate) • Remote lost ticket (var able charge) • Extend contract/monthly cards A • Reload value cards(Magnetic/RFID �' proximity/Barcode) Dimensions • Accept Rebate/Chaser/discount tickets • Width:460mm/18,1" • Read discount barcode vouchers • Height- 1700mm/66,9" • Convert ticket into contract card (including standard base) • Receipt issued for payment • Depth.422mm/16,6" • Standard height base-400rnm/'i5 7" • Reduced height base. 200mrn/7,9" • Weight: 85 kg approx. (ind standard i„E ;;,f base) 9 Power • 90IcrP -0 VAC, 4i' t 6=IHz Power Consumption • Regular load:"i14 y • With Heating: 350 W ,} Environment `,.,,, • Ambient temperature -20 C, F t�� to -, 0°C /122 F act),)-,,� Paricing Z AG iE 1 1rulF)E.b 0 : • Pa s *lion , a, Automated Pay Station ,, g k # .-ft aq k' n. IParking r NI Z AG s Pay Station . . ,. ., Automated Pay Station :� BASE MODEL _MODEL_ OPTIONS _ Multilingual h ch contrast LCD display for 10j4' color TFT display and tournscreer rA The APS is a Pay-on-Foot pay instructions - station. It is a comprehensively user i Chip&PIN plus Wave& Pay terminals flexible unit capable of working Reac/Write ticket unit for Magnetic stripe or (various models supported, country independently or as part of a Barc ode tickets spec ilk certification) networked system. It accepts Illuminated navigation to guide customers Range of contactless RID proximity a variety of tickets and offers step-by-stets through the payment process readers customized rates and a wide range Stainless steel cabinet Custorni7ed side/front panel color of payment methods(coins,bills/ Standard color -Housing(PAL 9006 White Customized' Housing and side/front ganef ban notes,credit card,debit card, Air, munitrm)pit c side/front panels(RAIL 7021 colors value or city cards or electronic Black Grey) Sea/Ocean special protective treatment ' purse). Self refilling coin processing system with Recycling coin unit with 6 high volume coin safe self-refilling hoppers STANDARD FEATURES �...-, ,TM.,•, . .�..�. ., tiro..... Bank note/bill validatnr and stackersafe Bank note/bill dispenser with 2 or 3 (600 bills) • Online operation (RS422/485 or TCP/IP) cassette..s or standalone Quick change inserts for customer and tariff Bill-to-Bill—bank note/bill recycling • Payment for parking tickets using coins, information device incl stacker safe(1000 bills) bills/bank notes, bank or credit cards& Thermal paper receipt printer Ticket box ho,der for 5 000 tickets fire-paid value cards ,a • Change by coins and/or bills/bank notes Peripheral control unit �" ..l a, _.�_. .• „,,, Barcode scanner (1D or 2D options) - (subject to the station's specification) Power Supply reads discount barcc:de vouchers issued • Advanced payment to avoid queuing up Heating and cooling units with separate by retailers, shops or others • Credit card payment (Magnetic Credit Card—subject In cotintr specific certificatio thermostats Variety of base heights{Standard 400mm, ry - �•. ��•.. � � �. n) reduced 200mrn) Intercom call cation rood loudspeaker • Chip&PIN plus b"v<ice&Puy terminals Ticket collection bin Magnetic: door lock & Door open sensor (subject to country specific.certification) `•' - options • PCI-DSS certified together with Parking' Individual security lock . m - �. - Management System . • -_—- _ .. — Digital Srg rage g / Illuminated coin return tray -M � Lost ticket i ffixed rate) ) -- • Remote lost ticket(variable(harge) Dimensions • Extend contract/monthly cards tr)r • Width 80Omen/31,5" • Reload value cards(Magnetic„/RI ID • �� • Height: 1700min/66 9" proximity/Barr ode) •. 4.. (including standard base) • Accept Reba tc, astir discount tr,keis c •• Convert.ticket into contract cart! • Depth: 555mm; r- /21 3• Standard height base 40Orrim '' - Read discount bar code v nr hers ` � • Reduced height bare �t?{}rr,rr� ' , �r° • Money change (e g in s'ioppin, • Weight approx 1/0 kg (incl standard trolley) base) • Park&Ride- Pay for parking ticket plu optional Public Transport tickets(printed is). Power on receipt paper) ElReceipt issued for payment 90 • 90 10 240 VAC, 4 t to 1 Hl r Power Consumption • Regular load: 114 '01 =) ; - • Wit Heating: 350 W Environment .%%. �; • Arnbrcnrtcc pe actin- —20°C/-4 F a, €;... J4(9 in 1{ ` i ',3,) k J:Atr 1. tj71'Ji lie.. r Parking It e't .. Z AG r( 7 • • The back-office station for a simple creation of encoded tickets .„ � r `athv� Amm , :A Sk�, Coding Station The back-office station for a simple creation of encoded tickets BASE MODEL OPTIONS „.,._, ,.- The Coding Station is a"Back-Office" Coding Station software license Software license or a stand-alone PC or station that allows administration Desktop read/writeLLticket unit(including sharing with Management System or Fee staff to create batches of encoded power supply)to produce magnetic stripe `ornputer n t� tickets and cards such as discount and barcode tickets plus magnetic strioe Desktop read/write ticket unit with ticket tickets,day/week passes etc. rr oiithlies/contract/season passes stack feeder It is the ideal solution to produce Motor,..ed ticket removing device for bulk quantities of tickets from multiple ticket production stack for shopping center discounts Swipe reader for the programming and visitor or congress tickets of ISO cards for business centers,tradeshows, conferences and conventions.The motorized ticket removing device automates the process of multiple ticket production. The Coding Station of the ZEAG product range is PC based on Microsoft Windows software and features password protection based on user and security level. STANDARD FEATURES • H chly intuitive Graphical User Interface • PC based software for Microsoft Windows • Generate new tickets, lost tickets • Generate discount tickets(URT) • Add validation/discount to ticket • Create con-rart parker cards - easy Inc s mole to generate monthlies/contract:/ season and value cards • Generation of congress,visitor and hotel tickets • Operates online with Management System or offiine • Local reporting t." • Multiple ticket production- automatically t. produce a large number of pre- Dimensions programmed tickets } , • Width: 6Ornm/ 2.4,; • Password protection -The coding station t : is very flexible in terms of password• Height. ``•2mm/ 0' protection , • Depir "12Jrn i i • Weight approx i?3 kg/ 0;66 Ibs Power • No electrical power required COST SUMMARY BUD SUBMISSION SHEET 1 CONTRACTOR NAME: HUB Parking Technology USA Inc. Contractors are expected to complete the Cost Summary Bid Submission Sheet.Every proposal must include this sheet(or an exact replica)to facilitate proposal evaluation. This is a requirement that will not be waived. Est.Quantity Description Unit Price Total Cost 1 PARCS Server/Software $ 42,445.00 $ 42,445.00 1 Credit Card Server/Software $ 4,500.00 $ 4,500.00 14 Local Controller(If Required) $ 3,078.23 $ 43,095.22 6 Ticket Dispenser/Entry Verifier $ 12,826.00 $ 76,956.00 9 Exit Verifier/Pay in lane $ 12,592.80 $ 113,335.20 30 Parking Gates $ 2,958.40 $ 88,752.00 2 Fee Computers $ 10,228.56 $ 20,457.12 1 P.O.F.Terminal(Full Service) $ 29,791.30 $ 29,791.30 2 P.O.F.Terminal(CC only) $ 19,615.30 $ 39,230.60 30 Prox.Card Reader $ 229.55 $ 6,886.50 Secure VOIP Intercom System with Elastic 35 Server/Axis VOIP Cameras with NVR $ 1,934.00 $ 67,690.00 Quercus LPR System(cost per lane)including 30 LPR loop $ 8,156.76 $ 244,702.80 1 ZEAG Codding Mass Encoder $ 8,685.37 $ 8,685.37 Integration with Pay By Phone.Passport,Park 1 Mobile or similar. $ 5,000.00 $ 5,000.00 Integration with Paris Monthly Accounting 1 System $ 5,000.00 $ 5,000.00 6 Open/Full Sign Entry lanes $ 774.02 $ 4,644.12 Open/Closed Single Face LED Sign,..14x18 x2.5- 30 Exit lanes $ 846.42 $ 25,392.60 HUB Event Management Module-Special 1 event prepaid/pay at the entry module $ 5,833.33 $ 5,833.33 HUB Web Validation module(up to 10 accounts). NOTE-$50.00 per month hosting fee is not 1 included in the cost $ 5,000.00 $ 5,000.00 EMV Card ReaderEthernet converter/Key injection-ZEAG Entry Station(LE)and Fee 8 Computers $ 1,525.71 $ 12,205.68 EMV Card ReaderEthernet converter/Key injectionZEAG Exit or Automatic Pay Station 12 (LX/APL) $ 2,240.00 $ 26,880.00 1 Freight $ 2,500.00 $ 2,500.00 Total Equipment cost $ 878,982.84 1 Installation Costs $ 127,269.00 $ 127,269.00 Total project cost $ 1,006,251.84 Proposed Payment terms 7-25-16 10%of the equipment cost with 1st payment signed contract $ 87,898.28 50%of the equipment cost upon 2nd payment delivery $ 439,491.42 Progress payment upon installation ( 20%of the equipment cost plus 3rd payment the installation cost($127,269) $ 303,065.57 Final payment upon the Final Final payment Acceptance Date $ 175,796.57 $ 1,006,251.84 Service Contract to be signed 90 days before the warranty expiration. 3 Year Warranty and Service Contract 1 Including Parts and Labor for Three Years $ 70,000.00 $ 70,000.00 $ 1,076,251.84 PROJECT DESCRIPTION AND SCOPE OF WORK Current and Future Facilities Currently there are seven locations(5,000+stalls)owned and operated by City of Omaha. This includes 13 entry lanes, 15 exit lanes and 2 reversible lanes.All facilities are 24/7. The system shall be expandable to additional locations owned by other entities, operated by various parties, including the City of Omaha. Please describe any limitations the proposed system may have on the number of facilities and lanes that can be added. This section defines the functional requirements,along with questions about vendors' solutions,for the future Parking Access and Revenue Control System(PARCS) for the City of Omaha. The Parking Services Division recognizes that no vendor will meet or exceed every requirement listed in this specification,but those vendors who meet the highest number of requirements will come closest to meeting the City's needs for its next generation PARCS. Respondents also should realize these specifications are not the final set that will be included in an RFP or IFB. After the responses are reviewed and firms are qualified for the procurement,the final set of requirements will be established. Requirements,features, and functionality may be added or deleted from the final specification. It is important that vendors recognize that not supporting a feature or not complying with a requirement may not necessarily disqualify them from this procurement, as some requirements and features may be scoped out of the final procurement. For those sections that require it, respondents shall indicate their compliance with each requirement, and answer each question that is posed. The system shall: • Vendor and system must comply with all State and Local codes and ordinances, as applicable. • Account for all revenue, by facility, lane, employee, customer, event, program, payment method, and time period, with complete audit trails (any transaction shall be completely auditable from start to finish) • The system shall be scalable and modular, such that new facilities can be added with no loss of performance. System shall allow expansion to accommodate Omaha's growing downtown. • Describe your approach to ensure scalability of the product. This includes transaction growth, upgrades and replacements of components of the architecture, technology, and application. • Minimize theft and loss of revenue,with accounting for lost or stolen tickets and IOUs. • The PARCS vendor shall be a PCI DSS Level 1 Service Provider, or shall delegate to a PCI DSS Level 1 Service Provider to store, process, or transmit cardholder data. • The PARCS shall comply with Payment Card Industry Data Security Standard (PCI DSS), version 3.0 or latest version at the time of Contract Award. • The PARCS shall comply with Payment Application Data Security Standard (PA DSS), version 3.0 or latest version at the time of Contract Award. • The PARCS shall comply with EMV standards effective at the time of implementation • Accurately calculate appropriate fees for all manners of transactions. Provide flexibility in tariff schedules for all types of parking customers, and the ability to introduce new parking programs in the City. • Provide full reporting (revenue and statistics), with flexibility in content, formatting. and timing of the pertinent operational and management reports. • The credit card payment gateway provider shall be compatible with and certified for use by the credit card processor at the acquiring bank of the Parking Division's choice. • Provide an intuitive and user-friendly interface for customers and City personnel. • Not emit excessive heat, RFI/EMI, static electricity, or fumes. • Meet all ADA requirements (federal, state, local) as of the date of acceptance, along with any requirements that are published but due to be implemented at a later date. • All equipment shall be UL listed or tested and certified by an OSHA-recognized testing laboratory and approved for the intended use. • Describe your PARCS solution's ability to interface or integrate with employee ID/badge authentication systems • Describe your PARCS solution's ability to interface or integrate with hotel guest management systems (to allow payment to be charged to a guest's room and/or to provide a credential for facility entry/exit) • Describe your PARCS solution's ability to interface with and provide selected data to an Open Data Portal in a timely manner. Please list the Open Data Portals for which you already have interfaces. Information Security Standards and Requirements The PARCS shall comply with City of Omaha IT cabling and infrastructure Standards: • ANSI/TIA 568 C.0-C.4, commercial building cabling standards • Terminated using T568B • ANSUTIA 569.B Telecommunication Pathway and Spaces • Used to define conduit and other raceway fill ratios, and supports not to exceed 40%. • ANSI/TIA 606-A Labeling of cabling pathways and spaces • Used to identify conduits, patch panels, work area outlets. closets... • ANSI J/STD 607-A Grounding and Bonding • Used to size and secure grounding and bonding wires and buss bars for racks and raceway • NFPA 70: National Electrical Code latest edition • BISCSI TDMM 13th edition • Used for all other infrastructure not defined by other standards listed. • User authentication. with ability to define user rights for access, review, and edit of data • Please describe the system's bandwidth requirements (within a facility as well as between a facility and the host/servers), especially for additional facilities that may be operated on behalf of other entities. • Describe options for backup for communications in case the primary connection malfunctions. • Fully describe security available. Include system, application, program and any other security functions, which you employ. City of Omaha Facilities Standards Power • Structural attachment standards. • Please describe the power requirements for each piece of equipment and summarize for a typical facility. Payment methods • Cash and coins (cashier booths, selected POFs. City's Customer Service Desk) • Credit/debit card(including contactless, mag stripe, chip and pin) • Mobile payments(including Passport,the City's current mobile payment provider) • Courtesy cards(describe your system's capabilities for this payment method) • Google Wallet/ApplePay/Softcard. Describe your system's capabilities for these payment methods if any. • Discount programs including validations, car pool, electric vehicle, early bird, and any other programs. Discounts may be exclusive or inclusive • Describe how the system would have the ability to handle multiple discounts/layers of pricing in one charge (off-peak discounts, early bird, validations, and other discounts); ability to rank discounts and apply highest-ranking discount over others; ability to detect highest-value discount and apply only highest-value discount. • Prepay at entry for events. Describe any other prepay programs your PARCS supports. • Online,with or without reservations,for events,and after entry but before exit • What additional methods does your system incorporate for accepting payment? • Describe any options for valet prepayment Valet Parking—as a service of the facility(optional) Facilities owned/operated by the City of Omaha may wish to offer valet parking within the facility as a service to customers. An incoming customer would drop off his/her vehicles at the entry and a facility employee would park it. When the customer returns for his/her car,a facility employee would retrieve it. Requirements for Valet Parking: • "Valet monitor"to track a vehicle and vehicle key location throughout transaction • Claim checks tied to(or in lieu of)other parking credentials • Valet reservations and "I'm on the way" alerts from customers via phone call, handheld device app, etc. • Allow for distinct rate tables, discounts from standard rates, or fixed fees for each valet operation • Describe the options for tracking a valet company's activity and producing an invoice with detail • Describe the options for facility-managed valet Extensibility The PARCS shall allow incorporation of new technology, such as through APIs or other integration mechanisms,to add features and capabilities as they are developed. Describe your solution's ability to integrate or interface with each of the following: • Additional payment systems(provided through a variety of vendors), for prepayments as well as to pay for an open parking session • External reservation systems(provided through a variety of vendors) • Rate/hours/occupancy inquiries(provided through a variety of vendors) • LPR data(provided to a variety of consumers or obtained from a variety of sources) • EV charging systems(provided through a variety of vendors) • Bike rental (provided through the City's current vendor B-cycle) • Receive updated rates and hours from external management systems • Receive other inquiries from or make inquiries to external systems • Export revenue and other accounting data to City's accounting system • Export operational data and statistics to other systems List the APIs that already exist in the system, and separately list those that are currently under development. Indicate how these APIs are accessed; e.g.,through web services or another mechanism. Central Management System This section establishes requirements for the main control system for the PARCS. Central host or servers The City has a preference for a"cloud" or remotely hosted solution, but may consider a solution that requires in-house servers if a vendor can demonstrate that such a system can provide better value within the other requirements. • Fault tolerance, redundancy • Describe your network architecture, as well as speeds your equipment needs • Firewall protection • Service Level Agreements • Data backups • Time synchronization among all devices • Immediate data updates to all field devices; e.g. ,purchase of a monthly card should immediately make that card valid in the facility(ies)for which it was purchased • Describe your system architecture. If your system provides an option of"cloud vs server,"' please provide a description of both, and the advantages and disadvantages of either choice. • Clearly identify the services and system components which are maintained and covered by the service provider, and any requirements which are the responsibility of the City. Include updates, upgrades,and maintenance activities. If you are proposing a"hosted"or"cloud" solution: • Describe the physical security of the hosting data center. Include security provisions for staff,as well as facilities. • Describe the electronic security of the hosting data center. Include external and internal provisions. • Describe the mechanisms used to ensure protection of City data, passwords, etc. and how this information is available only to authorized users. • Briefly describe your overall backup and recovery strategy and a disaster recovery or business resumption strategy. • Describe the ability to provide City with all City data in easily usable electronic form at regular intervals. • Describe the ability to establish interfaces between other City applications and this hosted product so that data can flow in both directions. • Describe your hosted environment's uptime, including the most recent annual uptime percentage, exclusive of planned maintenance windows. • Describe how you provide notification to City for downtime, software updates. and security patches in advance if planned and immediately if unplanned. • Describe the provision of secure network connection between City users and host site • Describe your ability to restore the entire environment within contracted durations. • Describe your monitoring of system operation to detect hung processes or inactive sessions and take action. • Describe your redundancy in network and hardware environments. • Describe your ability for users to run reports during all hours without impacting system performance • Describe the ability to accommodate growth in City's requirements. Indicate whether any City data will be transmitted outside of the United States, and if so, the country(ies) to which it will be transmitted, how it will be secured and managed, and who will have access to it. If you do not expect to propose a cloud-based system, or plan to propose both solutions: • Please describe each IT component which the City will be required to maintain. • Please provide server configuration(s), databases, required third-party hardware and software packages, etc • Does your system support virtual servers(i.e. VMware)? • Please describe the server maintenance requirements. • Please describe the database (vendor, version, add-on packages). • Please describe how updates to the servers, the database, and the PARCS suite of hardware and software will be managed. • Please describe how IT administrators will be alerted to abnormal conditions in the system that requires attention. User Access • Please list the browsers and versions that can access the system. Please indicate for desktop and mobile use. • Please confirm that no external "plug-ins" or run time environments (such as Citrix, Java, etc.)are required Rate management • Dynamic rates—allow rates in a facility or group of facilities to vary, using formulae based on time of entry or exit, facility occupancy, events in progress,etc. • Ability to change any of the above immediately, at scheduled times, or based on events (if/then logic) Customer/user account management • The PARCS shall have a distinction between a customer account and the credential that represents that account. For example, an account may be represented by a proximity card, a barcode, or a vehicle's license plate. An account shall also be allowed to have more than one credential • The account management system shall allow an unlimited number of groups or categories for customers and an unlimited number of accounts within each group. • The account management system shall provide for expiration of an account for unpaid fees, and/or imposition of late fee at user-programmable intervals. • User groups and individuals within the user groups shall each have the ability to be assigned access privileges based upon facility(ies), date,day of week, time of day, or any combination thereof. • It shall also be possible to modify user groups or individual accounts to be exempt from anti- pass back rules. Describe the available system anti-pass back functionality and configuration options. • The account management system shall provide full accounting functions including account generation,tracking, invoicing, and account payment collection. • Describe how the system will migrate current account data and user information from the old system. Entry stations The entry stations are the customers' first experience within the facility, and therefore,they must provide a positive experience, allowing quick,trouble-free ingress. Describe your entry stations. Below is a list of examples. • Vehicle Detection Device • IP Intercom with camera • LPR • Credit Card In • Please fully describe the entry gate's user interface, including illustrations or pictures. • Cancel button that shall allow the customer to cancel at any point prior to opening the gate. • Re-programmable buttons. to allow customization of the user interface as needs dictate. • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting • Provides visual instructions for patrons to understand the sequence of events to complete a transaction • Issues audio voice instructions to complement the visual instructions • Push-button ticket issue (if applicable) • Access door(s) with appropriate tamper-resistant locking system • Stand-alone capabilities for each entry station in the event that network communication is lost, regardless of where on the network the communication interruption occurs • Will the station function in an off-line scenario, including any system limitations. • Alarms for exception conditions Exit Stations The exit stations are most customers` last experience within the facility, and therefore,they must provide a positive experience, allowing quick, trouble-free egress. Describe your exit stations. Below is a list of examples. • Vehicle Detection Device • IP Intercom with camera • LPR • Credit Card Out(associated with a Credit Card In transaction) • Exit station shall calculate the tariff due based on information available at hand, such as on the ticket and any presented validations • Cancel button that shall allow the customer to cancel at any point prior to opening the gate. • Re-programmable buttons,to allow customization of the user interface as needs dictate. • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting • Push-button receipt issue • Shall be capable of reading a credit card-sized, QR or barcode encoded parking ticket (provided to customer prior to entry) • Reader for an International Standards Organization (ISO) standard side-stripe magnetically encoded card such as a credit card • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation • Illuminated slot(s)for insertion of credit cards, tickets,etc. • QR/Bar-code scanner to read paper. plastic cards, or smartphone display • Alarms for exception conditions • Will the station function in an off-line scenario, including any system limitations. Cashier stations (attended exits) The cashier stations are some customers' last experience within the facility, and therefore,they must provide a positive experience, allowing quick,trouble-free egress, by providing the tools to assist customers in an efficient manner. Describe your cashier stations. Below is a list of examples. • Barrier gates • Vehicle Detection Device • IP Intercom with camera • LPR • Credit Card Out(associated with a Credit Card In transaction) • Cashier station computer with system software for transaction handling and tariff calculations,with preset buttons/keys for most common transactions(configurable by City) • Describe the cashier station, including software functionality, along with all required and optional hardware components. • A fee display that is easy to read, mounted on the exterior of the cashier booth, visible to a driver in a vehicle • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation • Dual cash drawer operation (allowing relief cashier to operate out of separate cash drawer) with removable, lockable inserts(compatible with Medeco NexGen XT cylinders) • Emergency alarm,to allow cashier to summon help • QR/bar code scanners (inside and outside) to read from paper, plastic cards, or a smartphone display (e.g., when attended, the outside scanner shall be enabled to allow the customer to scan a smartphone display without requiring handing it to the cashier) • Will the station function in an off-line scenario, including any system limitations. (Optional) Ticketless System The City of Omaha would be interested in a ticketless system in which the user would enter a facility via other means such as LPR. (Optional) Cashier Station CCTV—Audio/Visual Functionality CCTV cameras and microphones installed within each cashier booth to capture interaction between the cashier and the patrons or to capture the interaction of the patron to the lane equipment when the lane is operating in an unmanned mode. Automated/POF (pay-on-foot) stations The pay-on-foot stations are some customers' next-to-last experience within a facility, and therefore,they must provide a positive experience,allowing quick,trouble-free payment. Below is a list of items ideal to the City of Omaha Parking Division. Please indicate compliance with each bullet. • IP Intercom with camera • Access door(s)with appropriate tamper-resistant locking system • Cancel button that shall allow the customer to cancel at any point prior to making payment. • Re-programmable buttons,to allow customization of the user interface as needs dictate. • Selectable language • Color message screen that is easily readable in all ambient lighting conditions or with appropriate backlighting • Provides visual instructions for patrons to understand the sequence of events to complete a transaction • Issues audio voice instructions to complement the visual instructions • Push-button receipt issue • Tickets • Capable of reading a credit card-sized. OR or barcode encoded parking ticket or validation with illuminated slot • Retractable ticket mechanism (should ticket not be taken within configurable time frame) • QRlbar code scanners to read from paper, plastic cards, or a smartphone display • Credit card readers must be compliant with all current EMV and PCl/PA-DSS requirements at the time of implementation • Tariff determination • Optional coin/note acceptors (only a subset of POFs will accept cash) • Illuminated slots for insertion of bills and notes • Note and coin escrow and recycling • Separate keys to remove vaults and separate keys to open vaults • Describe the collection/replenishment process • Alarms for exception conditions • Describe how the station will function in an off-line scenario, including any system limitations. • Logging of door opening/closing, collections, maintenance activities, including an alarm • Ability for people with various permits, especially monthly permits,to pay the monthly fee at a POF Lanes that can switch between entry and exit lanes • Some facilities have entry gates adjacent to exit gates. To better manage traffic flow during high volume times, such as events, the PARCS shall allow the capability to change certain lanes from entry to exit or vice versa. • Describe your solution's capability to support lanes that are switchable between entry and exit. Entry and Exit Lane Vehicle Detection Device Fast, accurate detection of a vehicle's presence in a lane, along with its direction, is critical to properly accounting for and protecting the revenue. • The detectors shall detect the presence or movement of any vehicle that is legally permitted to be in the facility, including the direction • Entry lane vehicle detectors shall detect vehicular presence, legal entry, illegal exit, back-out. and clearing the barrier gates after entry • Exit lane vehicle detectors shall detect vehicular presence. legal exit. illegal exit, back-out, and clearing the barrier gates after exit • Describe how the system will account for and reduce tailgating Barrier Gates • Direct drive mechanism • Padded arm to prevent damage to objects that may be underneath when it lowers • Non-resettable, gate action counter • Break-away design that can be easily and inexpensively repaired or replaced if broken • Gate arm length that can vary between six and ten feet, depending on the facility • Single piece gate arm or articulated as required by height limitations • Barrier gates shall have enough power/resistance to ensure they cannot manually be forced open • Barrier gates, when closing, shall detect and reverse to the "up" position if an object is struck when descending • Barrier gates installed at the exit lanes shall have the option to fail to the open position or closed position in the event there is a power failure and the UPS is no longer able to provide sufficient power to operate the lane • Barrier gates shall provide a method to raise or lower a gate arm from within the locked housing, in case of power outage • Barrier gates shall activate an alarm if an attempt is made to raise, lower, or hold them open manually Entry/Exit Lane Status Signs Normally show dynamic messages that are established by the Parking Divsion; examples include: • Shall allow multiple messages to be programmed, and messages shall rotate based on timelines established during programming. • Easily readable in all ambient lighting conditions from a distance of 200 feet and a minimum viewing angle of 120 degrees • Supervisors shall be able to override the default messaging through an easy-to-use interface within the PARCS. • Override programming—ability for someone with appropriate privileges to create a special message, such as"Closed until 6 pm,""No validations accepted,""Happy Holidays,"etc. Uninterruptible Power Supplies • Conditioned/emergency power for all components (lanes, facility controllers, signs, LPR units) for all facilities to protect components from loss of power, power spikes, and power sags,as defined as necessary by the CBEMA Administrative Access • Preferred method for Administrative Access should be through a standard web browser (including mobile devices) • Flexible user access rights/permissions, based on roles and facilities/accounts • The City expects a PARCS that allows customers and merchants to perform the majority of monthly payments, validation transactions and purchases, account data etc. without staff intervention. Contracted entity shall have ability to log in to an administrator's panel to manage the individual accounts that are part of the contract • Pro-rated permit pricing • Monthly auto-payment through credit card, EFT, etc. • Allow payment at POF • Automatic account blocking if charge not posted by nth day of the month • Wait lists • Ability for City to offer discounted parking or special programs(e.g., 20th session at 50%), or other promotions then market the opportunities through mail/email solicitations • Frequent parker/loyalty programs Premium Parking • Areas set aside within the facilities ("nested area") with separate entry/exit gates, requiring a pre-authorized credential for access; e.g. "event premium parking," employee parking, loading docks, etc. • The system shall incorporate compound anti-passback functionality to control nested areas within the parking facilities Merchant Validations Examples • The system shall allow merchants to register online to set up a validation account with a credit/debit card. A merchant registration shall be "pending" until the Parking Division reviews and approves the application. • An approved merchant shall be able to purchase validations online. The cost per validation. the discount per validation, and any other validations shall be established by Parking Division when the merchant is approved (with the ability for Parking Division to modify at any time). • A merchant shall be able to participate in more than one validation program, with each program having its own rules and parameters (but only one validation shall apply to any vehicle on any given day) • A merchant shall be able to assign "issuer IDs" to its personnel or representatives who will be providing the validations to customers • A merchant shall be able to review the status of its account, including the individual validations that were used,along with issuer IDs • After issuance, Parking Services shall have the ability to void a validation unless it has been redeemed IOU payment • A customer who received an IOU due to inability to pay at the time of exiting a facility shall be able to make payment, through a web browser or POF, within a configurable amount of time the IOU is issued. • Service only available for the set amount of time: once IOU has been sent to a citation, payment through the PARCS no longer is available Event Processing • Describe your event processing and give examples. Carpool Parking • The system shall allow assignment of an unlimited number of accounts to a specific car pool. Once any one account in the pool has gained entry to any facility, then no other accounts assigned to that car pool can be used at the car pool rate. • The system shall have the ability to set a limit on the number of car pool entries in any facility, or across all facilities or a group of facilities. • The system shall have the ability to set discounted or free parking for a session initiated as a car pool entry. • Describe any other car pool processing available in your PARCS. Reservations and Prepayment • The reservations and overbooking threshold shall be considered by the occupancy system calculations. Grace Periods The system shall allow configurable grace periods for the following: • Between entry with a transient ticket and arrival at the exit gates. Receipts • Shall be optional at time of transaction, with configurable default per payment device/station • Receipt paper shall be off-the-shelf, not proprietary to vendor Tickets (if applicable) • Tickets shall be off-the-shelf, not proprietary to vendor • The system shall maintain a digital archive of tickets (to avoid physical archive) • There shall be an audit trail of all overrides. There shall be reports describing all overrides to allow management review after the fact "Virtual Midnight" • The PARCS shall allow the City to establish "virtual midnight" for ending the day's credit/debit card processing on a facility-by-facility basis, based on the facility's characteristics, including operating hours, bank card merchant account,etc. Monitoring Features - Intercom/Cameras Examples • The intercom system shall consist of a microphone/speaker and a camera • Activation of the intercom shall initiate both two-way audio. • The audio shall function as a full-duplex speakerphone, to allow two way conversations between the customer at a facility and the person processing the call. • Intercom shall be activated by push button on front of unit, or allow activation by a remote station with an authorized user,to monitor and record all activity on any intercom device • The intercom shall communicate over the TCP/IP networks already connected to the other PARCS equipment • Ability to define protocol for handling calls that aren't answered. • The answering device shall display to the operator the physical location of the calling device (type of device, lane identifier if applicable, and a small map to set context for the answering operator) Occupancy Monitoring • The system shall maintain a count of vehicles within the facility. • Occupancy monitoring shall be integrated into the PARCS such that the available parking spaces within the facility(based upon a differential count between entries and exits) are available at any time, and can be retrieved by external parties through an API. • Automatic and manual control of the space count signage • Maximum and minimum counts for each parking facility • All data required to monitor and adjust the Occupancy Monitoring System shall be available on all authorized PARCS workstations with user access levels with password restrictions; • Alarms to notify when a facility is"FULL"and for component failures; Reporting • The Parking Division prefers a "dashboard" to monitor all elements. Please describe and explain how it can be customized, and indicate whether customization is for the entire system or each user. • Real-time transaction data • Allow query, filter, and sorting by any fields/criteria, such as date/time, location, ticket id, vehicle license plate number, field device, parking fee,transaction type, exception, validation type, or cashier • Allow generation of ad hoc reports, based on existing reports within the system (e.g., allow someone to take a revenue report and add columns and change sorting and save as a new report) • Please provide a list of all standard reports. Please include examples of the most significant reports in an appendix. • Describe whether reporting is performed against the live database or against a separate data warehouse, or both. • Describe the reporting methods that are available for the proposed product(s): • Ability to extract data to another tool, such as Excel or a report writer. • Ability to schedule reports to be printed, emailed, or updated to a web page on a regular basis, such as daily or hourly Auditing/Administrative Full financial, transactional, and operational auditing • Ability to trace any individual session from entry to exit. • Ability to see all transactions that occurred on any credential (such as a permit or license plate), even if the transactions were submitted by external systems (e.g., a payment submitted by a mobile payment company). • Ability to find all validations by individual merchant. • Ability to find all transactions performed at any individual device. • Ability to find all transactions performed by any individual person. • Ability to isolate and examine all exception transactions. • Ability to find all changes to configuration, rates, discount programs, customers, etc. IMPLEMENTATION Provide a suggested high-level implementation plan, complete with details on transition from current system, incorporating deployment, training, and testing, to include: • Milestone dates(relative to Notice to Proceed) in the form of a Gantt Chart Schedule • Narrative description of phasing to decommission each lane, install new field devices, perform LAT, and activate for public use • A lane switchover approach • Training timing as system is activated • Decommissioning strategy for existing PARCS that maintains all critical systems and functionalities throughout the switchover process • Contractor recommendations that benefit the overall project schedule and switchover process • State the assumptions and dependencies that are implicit in your implementation timetable (City resources, your resources, third parties, etc.) and list the effect(s) of those assumptions not being met. The City will perform overall project management. Describe what provisions you will make to provide a project manager for your staff who will support overall project objectives and work effectively with the City project manager and staff. Briefly describe your own project management methodology. Describe your approach to project communication,the strategy,the calendar, and responsible parties. Describe what equipment will need to be stored in the City's Data Center and how much rack space will be needed. if any. Training Shall be sufficient that a person in any role shall be proficient with the system as required Roles: • Facility Cashiers • Routine Transactions • Exception Transactions • Parking technicians(repair/maintenance workers) • Maintenance and repair of entry stations, exit stations, cashier stations, POFs, LPR equipment, lane detectors, variable message signs, barrier gates. UPS equipment, occupancy monitoring equipment, etc. • Describe other duties for parking technicians • Revenue collectors • Collection and/or replenishment of POFs • Facility supervisors • Manage cashiers and overall facility operation • Finance and administration • Obtain financial and performance reports • Set configuration parameters • Monitor overall performance • Process customer transactions(e.g., "front counter") • Deployment training, if needed Training documentation/manuals/workbooks What provision do you have for providing primary training for the proposed system? What provision do you make for training the typical system user training to address those issues that will be encountered during day-to-day use? Be sure to include training on all system functionality—including screen and report use—and ad hoc report creation and use. What provision do you make for Administrator training to address those issues involved with the administration of the system? Should it be a separate training session? What provision do you have to provide technical training to City IT staff, if necessary? Please address how you will address training on the responsibilities related to system operation and management, security, problem identification,and problem resolution. Describe the necessary training facility. Do you have the ability to provide web-based training? What provision have you made for having a system environment available for training exercises? Provide a sample syllabus, including time commitments for each person in each role Installation Describe the installation process for a facility. Describe any"system-wide"preparation work before the first facility can be installed. Testing/Acceptance Vendor shall provide testing procedures for all functions that are performed by the system (e.g. standard functionalities for the PARCS), for all testing phases. Describe the following test cycles, including both the vendor's and the City's roles and expectations. Factory acceptance test Lane acceptance test Site(facility)acceptance test Operational demonstration test Other Describe options and recommendations for a spare parts inventory Describe how the system handles power failures(partial or full,facility or city-wide) Describe how the system handles Network or Communications failures Describe how the system ensures continuity of operations (system crash prevention or recovery) Describe the documentation available to the City System maintenance Describe maintenance to be performed by City of Omaha staff What are the required staff qualifications? Describe the expectations for number of staff to perform maintenance Vendor Maintenance Describe your qualifications for your own staff Describe your staff availability to perform maintenance: e.g., how do you ensure sufficient staff are available to handle vendor maintenance needs Describe your standard warranty terms. along with optional programs to expand or extend the warranty Vendor Support List your technical support service offerings, their rates or fixed costs, and whether or not the service is included in the base cost of the system or optional. Describe the terms and conditions of your technical support service contract. List the locations of the support offices in the region, and the number of support people available at each location. Describe your problem management and escalation procedures. Include information about logging and tracking calls, mean response time, and acknowledgment and confirmation to the customer. What percent of support calls requires a call back to the customer due to problem research. non- availability, or escalation? Is there an on-line database of questions and answers about service/support issues that is accessible to clients? Can clients access the database 24 hours a day? Describe your levels of severity for support calls and what your typical response times are for each level of severity. Describe your handling of bugs in your software and subsequent fixes for these bugs. Describe your standard service level agreement for routine support, and the options to expand or extend the SLA. Describe the expectations for support, repair, maintenance, and parts for the system once the warranty has expired. DESIGN REQUIREMENTS For each enumerated requirement in his section, each respondent shall indicate one of: • Complies fully • Partially complies or there is a work around (describe in detail) • Requirement/feature supported in a future release(indicate expected date of availability) • Requirement/feature not supported and no plans to support at this time In addition,respondents shall respond to each question(in italics)that is posed within this section. 1. The PARCS shall be an open-architecture system where all interfaces (hardware and software) conform to national and International Organization for Standardization (ISO) standards. 2. All components shall be compatible throughout the system, such that a component used in one facility shall be interchangeable with the same component at another facility. 3. All materials and equipment shall be listed, labeled or certified by a nationally recognized testing laboratory to meet Underwriters Laboratories, Inc. (UL), standards where test standards have been established. Equipment and materials which are not covered by UL Standards will be accepted provided equipment and material is listed, labeled, certified or otherwise determined to meet safety requirements of a nationally recognized testing laboratory. Equipment of a class for which no nationally recognized testing laboratory accepts, certifies, lists, labels, or determines to be safe, will be considered if inspected or tested in accordance with national industrial standards, such as NEMA, or ANSI. Evidence of compliance shall include certified test reports and definitive shop drawings. 4. Components exposed to weather shall meet NEMA 4 standards or better to be moisture- proof and shall provide sufficient protection so that the components continue to function without interruption due to moisture, dust, heat, or extreme cold. 5. User interface components comply with all applicable accessibility guidelines including ADA Best Practices for Website Accessibility for state and local governments, standards laid out in Section 508 of the Rehabilitation Act of 1973, and the Web Content Accessibility Guidelines developed by the Web Accessibility Initiative, a subgroup of the World Wide Web Consortium(W3C). Identify all components used in the system, whether proprietary or obtained from other parties, whether hardware or software. CONTRACT PERFORMANCE REQUIREMENTS For each enumerated requirement in this section, each respondent shall indicate one of: • Complies fully • Partially complies or there is a work around (describe in detail) • Requirement/feature supported in a future release(indicate expected date of availability) • Requirement/feature not supported and no plans to support at this time In addition, respondents shall respond to each question(in italics)that is posed within this section. 1. All PARCS components and their installation shall comply with all laws, ordinances. codes, rules, and regulations of public authorities having jurisdiction. It shall be the responsibility of the Contractor to meet these and all other current technical, performance, and safety standards that are applicable to all components and to the entire system, even when not specifically referenced. It shall be the Contractor's responsibility to obtain any and all permits that are required to complete this work. 2. The system shall have 99.99% availability or greater (less than 53 minutes of downtime per year). 3. System accuracy (fee calculations, transaction counts, exception processing) shall be greater than 99.999% (e.g.,no more than one error in 100,000 transactions). 4. Users logged into the system through a web browser shall see response times under ten seconds. 5. The system shall maintain six months of data in the transactional system. All older data may be archived, but should still be accessible for reporting and auditing/investigation purposes. 6. All peripheral devices shall synchronize their clocks with the central host,whether cloud- based or local server. 7. Failure of a component or subsystem in one lane shall not affect any other lanes within a facility. 8. Failure of a component or subsystem in one facility shall not affect any other facilities or groups. 9. Should communications interruptions occur, any given facility shall continue to process transactions: 10. Any entry prior to the interruption shall be allowed to exit after calculation of the correct fee, incorporating validations, coupons, and other discounts 11. System shall allow entry to any credentials permitted to access the facility where the credential was created prior to the interruption (e.g., prepaid fees, monthly passes, LPR, etc.)and subsequent exit 12. System shall continue to allow transient entries/exits 13. Credit card transactions below a configurable "floor limit" shall be authorized; the floor limit in the facility shall be changeable by a supervisor from within the facility or by Parking Services staff 14. Facilities shall have a ``hot list" or "blacklist" of credit cards not to be accepted while offline 15. Stored credit card transactions shall be submitted for authorization when communications are restored 16. Stored credit card transactions shall be retained, encrypted, in device memory in such a way that loss of power will not cause them to be deleted or otherwise lost, and completely comply with all PCl/PA-DSS requirements Final Acceptance Certificate FINAL CERTIFICATE OF ACCEPTANCE FOR PURCHASE OF EQUIPMENT Dated , 201 In compliance with the terms, conditions and provisions of the Purchase and Sale Agreement dated , 2015 (the "Agreement"), by and between the [Municipal Entity] (the "City") and HUB (the "Vendor"), City hereby: (a) certifies and warrants that all Deliverables described in the above-referenced Agreement are delivered, inspected, fully installed and operational as of the Acceptance Date, as indicated and defined below; (b) accepts all of the Deliverables for all purposes under the Agreement and all attendant documents as of this day of , 201_ (the "Acceptance Date"). CITY: Title: rt. Himi JB ,.sus. , k. fi s ri # .'. t n _, ' , o . c Ts Rev,,,,, :., ,c, ,,,,,Pv 2 5, 2 0:,b HUB PARKING TECHNOLOGY, INC. 555 Keystone Drive Warrendale,PA 15086 (724)772-2400 This document and its contents are the property of HUB Parking Technology, Inc. and are furnished to you on the following conditions: No right or license under any patents or any other proprietary right in respect to this document or its contents is granted or conveyed by HUB Parking Technology,Inc.transmitting this document and its contents to you, nor shall such transmission constitute any representation, warranty, assurance, guaranty or inducement by HUB Parking Technology,Inc.with respect to infringement of patent or any other proprietary right of others. Neither this document nor its contents are to be used or treated in any manner inconsistent with the rights of HUB Parking Technology, Inc., nor are they to be copied, reproduced, disclosed to others or disposed of without the prior written consent of HUB Parking Technology,Inc. Copyright 2016 HUB Parking Technology,Inc. All Rights Reserved H Operational Demonstration Test rabic o Document History 3 1. Description 4 2. ODT System and Subsystems 4 3. Procedure 5 4. Performance Criteria 5 5. Reporting 6 6. Results 7 ©HUB Parking Technology,Inc 2016. All rights reserved. CONFIDENTIAL Page 2 of 7 Operational Demonstration Test Document History Table 1 documents the history of all revisions of this document from its initial creation and throughout the iterations and versions. Table 1-Document History ate Revision Author(s) Description Document ,'v -.. Status 07/25/16 , 1.0 = Don Wilson Initial Document Rel ° Initial Creation ._. __ __a�._...._.... .. !. ©HUB Parking Technology,Inc.2016. All rights reserved. CONFIDENTIAL Page 3 of 7 Operational Demonstration Test ., Des(' ` p ]fi a The Operational Demonstration Test (ODT) is the monitoring of the system performance of the entire installed system as one unit for a period of 30 consecutive calendar days. ODT demonstrates the successful performance of the newly installed system and begins after all facilities have successfully completed Site Acceptance Testing. ODT is performed in actual patron usage conditions. ODT System and Subsystems 1. ZMS PARCSTM application server and software 2. Credit Card Authorization System 3. Data Communication System 4. Entry and Exit Lanes 5. LPR 6. Proximity Card Access 7. Variable Message Signs 8. Intercom ©HUB Parking Technology, Inc. 2016. All rights reserved. CONFIDENTIAL Page 4 of 7 Operational Demonstration Test 3. Procedure HUB shall send a written request to the City of Omaha to begin the ODT as soon as the Site Acceptance Test punch list is sufficiently resolved. City of Omaha and HUB will mutually agree on time/day to begin the 30 day ODT. Once ODT begins, HUB will only perform routine maintenance procedures including preventive maintenance. Any additional maintenance must be approved by the City of Omaha. HUB will not modify hardware parameters/programs or make any c s s to ZMS PARCS during the ODT period. City of Omaha representatives may opt to be ; ° , .uri p, ng routine maintenance procedures. HUB will maintain The ODT issues log which will _ :n as the correctivecorrectiVEraction report which • provides the description of each failure that occu _ � : wring the ODT along with he cause and remedy • and whether the failure caused a restart of the ODT. 4. Performance Criteria Successful completion ®& a.e ODT wi ° e based on:, "Following: • No in aI subsys y .s ationaIlyunavailable for four or more hours cumulative d test p • individual su. 6•.-m sh o erationt p a unavailable for more than 2 consecutive hours. • If single componet' ails movie Than once during the 30 day period for the same reason, it sha) placed uponm econdre with a newly manufactured component of the same type andthe test shall co . 'ue. • No component of a given 1200(e.g., cashier station, exit station, barrier gate, entry station,etc.) shall fail more thr- es during the 30 day test period for the same reason. Upon the forth failure, all co ` s of that type shall be replaced to correct the common deficiency and the test shall be restarted from the beginning. • Reports shall be accurate and reconcilable over the 30 day testing period. • A subsystem shall be considered unavailable as long as any major component of the subsystem is not functioning. • An inoperative system shall not be deemed unavailable if it has become inoperable because of an event out of HUB's control for example,vandalism,failures caused by a 3'party, network connectivity issues beyond the PRCS or act of God. ©HUB Parking Technology,Inc.2016. All rights reserved. CONFIDENTIAL Page 5 of 7 Operational Demonstration Test Repot' In At the conclusion of ODT, HUB shall provide: • A one page summary report which provides the overall system downtime and the cause of the downtime. • The ODT issues log will function as the corrective action report which provides the description of each failure that occurred during the ODT along with the cause and remedy and whether the failure caused a restart of the ODT. • Where corrective action impacts the delivered documentation, HUB shall correct the documentation prior to final acceptance. • Upon successful completion of the ODT and review of the Final ODT Issues Log, City of Omaha will provide Final System Acceptance to HUB. ©HUB Parking Technology, Inc. 2016. All rights reserved. CONFIDENTIAL Page 6 of 7 Operational Demonstration Test 6. Results Test Procedure: Operational Demonstration Testing Test Date/Time: Test Location: Tester Name: Test Result: Passed: Conditionally Passed: Failed: Signatures Company Name Signature Date Failed Test Result Dew /Required Measure Restart Subsystem of ODT or Required Component (yin) © HUB Parking Technology,Inc.2016. All rights reserved. CONFIDENTIAL Page 7 of 7 c 25A CITY OF OMAHA LEGISLATIVE CHAMBER Omaha,Nebraska RESOLVED BY THE CITY COUNCIL OF THE CITY OF OMAHA: WHEREAS, professional services are needed in association with the renrioval of existing parking equipment and the installation of new parking equipment, being the Parking Access and Revenue Control System (PARCS) Project; and, y .. WHEREAS, HUB Parking Technology USA, Incorporated was selected through a request for proposals and has agreed to perform the professional services listed in the attached agreement, which by this reference is made a part hereof, for a fee not to exceed $1,146,251.84; and, WHEREAS, the fees for these services will be paid from the Parking Revenue Fund 21116, Interstate Parking Organization 116241, year 2016 expenditure. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF OMAHA: THAT, as recommended by the Mayor, the Professional Services Agreement with HUB Parking Technology USA, Incorporated, for professional services associated with the removal of existing parking equipment and the installation of new parking equipment, being the Parking Access Revenue Control System (PARCS) Project, is hereby approved. BE IT FURTHER RESOLVED: THAT, the Finance Department is authorized to pay HUB Parking Technology USA, Incorporated a fee not to exceed $1,146,251.84 for these professional services from the Parking Revenue Fund 21116, Interstate Parking Organization 116241, year 2016 expenditure. 1495hra APPROVED AS TO FORM: F4� CITY ATTORNEY DATE 4, 1347° By N. Councilmember T Adopted........... QC i ` 4 016 -7-,!:2 City Clerk 70/�/‘ Approved t; .. Mayor '1 f NO. .........r°.,, .r' .....,., Resolution by Res that. as recommended by the Mayor, the Professional Services Agreement with HUB Parking Technology USA, Incorporated, for professional services associated with the removal of existing parking equipment and the installation of new parking equipment. being the Parking Access Revenue Control System (PARCS) Project, is hereby approved; and that, the Finance Department is authorized to pay HUB Parking Technology USA, Incorporated a fee not to exceed $1,146,251.84 for these professional services from the Parking Revenue Fund 21116, Interstate Parking Organization 116241. year 2016 expenditure 1495Bhra Presented to City Council OCT - 42016 Adopted - , utter L?rown City Clerk